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  • October 2003 (Revised October 2004)
  • Case

AT&T Canada (A)

By: Andre F. Perold and Kwame C. Van Leeuwen
AT&T Canada (ATTC) is a merger arbitrage situation where AT&T Corp. has a contractual commitment to purchase the shares of ATTC at an escalating formula price. However, ATTC's business is performing poorly, and its bonds are trading at significant discounts to par.... View Details
Keywords: Agreements and Arrangements; Valuation; Mergers and Acquisitions; Investment; Telecommunications Industry; Canada
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Perold, Andre F., and Kwame C. Van Leeuwen. "AT&T Canada (A)." Harvard Business School Case 204-087, October 2003. (Revised October 2004.)
  • October 2003 (Revised December 2003)
  • Case

Orange Imagineering

By: Joseph B. Lassiter III and Todd H Thedinga
As a proven entrepreneur, Rich Miner has been successful in the start-up world. Now, following the acquisition of his start-up, he has established a corporate R&D/venture operation in America to serve as the "eyes and ears" of his European parent company, Orange... View Details
Keywords: Corporate Entrepreneurship; Research and Development; Business Startups; Acquisition; Telecommunications Industry; United States; Europe
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Lassiter, Joseph B., III, and Todd H Thedinga. "Orange Imagineering." Harvard Business School Case 804-048, October 2003. (Revised December 2003.)
  • September 2003 (Revised June 2007)
  • Case

Virgin Mobile USA: Pricing for the Very First Time

Dan Schulman, the CEO of Virgin Mobile USA, must develop a pricing strategy for a new wireless phone service targeted toward consumers in their teens and twenties, many of whom are believed to have poor credit quality and uneven usage patterns. Contrary to conventional... View Details
Keywords: Price; Market Entry and Exit; Wireless Technology; Telecommunications Industry; United States
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McGovern, Gail J. "Virgin Mobile USA: Pricing for the Very First Time." Harvard Business School Case 504-028, September 2003. (Revised June 2007.)
  • November 2002 (Revised May 2003)
  • Case

AT&T Foundation, The

By: Diana Barrett, Cassandra Hanley and Sarah Aaron
Explores the corporate philanthropic activities at AT&T, formed in 1983. Addresses the difficulty of making centralized decisions after the break-up for the four new entities, each with a diverse and sometimes cross-competitive strategy. View Details
Keywords: Goals and Objectives; For-Profit Firms; Philanthropy and Charitable Giving; Telecommunications Industry
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Barrett, Diana, Cassandra Hanley, and Sarah Aaron. "AT&T Foundation, The." Harvard Business School Case 303-015, November 2002. (Revised May 2003.)
  • April 2001 (Revised February 2002)
  • Case

Level (3) Communications in 2001: The 'Pivotal Year'

Level (3) is one of the most distinctive of the new "fiber backbone" start-ups in the year 2001. Unlike its competitors, Level (3) has built its fiber network--and organization--in such a way that it should be able to utilize future generations of technologically... View Details
Keywords: Communication Technology; Risk Management; Industry Growth; Competitive Advantage; Telecommunications Industry; United States
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Silverman, Brian S., and Briana Huntsberger. "Level (3) Communications in 2001: The 'Pivotal Year'." Harvard Business School Case 701-059, April 2001. (Revised February 2002.)
  • February 2000
  • Supplement

Franco Bernabe: Reflections on Telecom Italia (B)

By: Linda A. Hill and Kristin Doughty
Supplements the video. View Details
Keywords: Telecommunications Industry; Italy
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Hill, Linda A., and Kristin Doughty. "Franco Bernabe: Reflections on Telecom Italia (B)." Harvard Business School Video Supplement 400-070, February 2000.
  • February 1999
  • Case

Tele-Communications, Inc. (B): The Empire Strikes Back

By: Thomas R. Eisenmann
Teaching Note for (9-201-061). View Details
Keywords: Telecommunications Industry
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Eisenmann, Thomas R. "Tele-Communications, Inc. (B): The Empire Strikes Back." Harvard Business School Case 899-216, February 1999.
  • March 1996
  • Case

African Communications Group

Describes the opportunities that confront the African Communications Group, an entrepreneurial organization that plans to introduce a wireless pay-phone system in Tanzania. Provides a foundation for the analysis of value creation and of value capture. The possibility... View Details
Keywords: Value Creation; Competition; Entrepreneurship; Forecasting and Prediction; Wireless Technology; Telecommunications Industry; Tanzania
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McGahan, Anita M., and Dale Coxe. "African Communications Group." Harvard Business School Case 796-128, March 1996.
  • September 1993 (Revised January 2007)
  • Case

British Satellite Broadcasting versus Sky Television

Describes the rivalry between two competitors who have attempted to become the dominant force in the emerging British satellite television industry. Can be used to examine issues of competitive positioning, technology adoption, and scenario analysis. Helps students... View Details
Keywords: Competition; Technology Adoption; Telecommunications Industry; Great Britain
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Ghemawat, Pankaj. "British Satellite Broadcasting versus Sky Television." Harvard Business School Case 794-031, September 1993. (Revised January 2007.)
  • 2006
  • Other Unpublished Work

Early Radio Regulation, Capture Theory, and the Problem of History-by-Inference

By: David A. Moss and Jonathan Lackow
Keywords: Telecommunications Industry
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Moss, David A., and Jonathan Lackow. "Early Radio Regulation, Capture Theory, and the Problem of History-by-Inference." October 2006.
  • November 1976
  • Teaching Note

Hot Line, Inc., Teaching Note

By: Jeffrey G. Miller and Steven C. Wheelwright
Keywords: Telecommunications Industry
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Miller, Jeffrey G., and Steven C. Wheelwright. "Hot Line, Inc., Teaching Note." Harvard Business School Teaching Note 677-089, November 1976.
  • November 1995 (Revised June 1997)
  • Case

Northern Telecom (A): AdVantage & DisadVantage

By: Robert J. Dolan and Sylvie Ryckebusch
Mike Ennis, general manager of Northern Telecom's Business Products Division, recommends a new solution for replacing Vantage, an unsuccessful product for Northern Telecom. The case documents in detail the voice of the customer. Students are required to discuss the... View Details
Keywords: Demand and Consumers; Product Launch; Management Teams; Product Development; Telecommunications Industry; Canada
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Dolan, Robert J., and Sylvie Ryckebusch. "Northern Telecom (A): AdVantage & DisadVantage." Harvard Business School Case 596-063, November 1995. (Revised June 1997.)
  • December 1995
  • Case

AT&T USADirect In-Language Service: India

By: John A. Quelch
AT&T managers are assessing demand for a soon-to-be launched new operator-assisted, in-language international telephone service from India. View Details
Keywords: Communication Technology; Demand and Consumers; Emerging Markets; Product Launch; Telecommunications Industry; United States; India
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Quelch, John A. "AT&T USADirect In-Language Service: India." Harvard Business School Case 596-013, December 1995.
  • February 1978 (Revised September 1986)
  • Case

AT&T -- Long Lines Department National Account Selling (A)

By: Benson P. Shapiro
Keywords: Marketing; Communication; Strategy; Telecommunications Industry
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Shapiro, Benson P. "AT&T -- Long Lines Department National Account Selling (A)." Harvard Business School Case 578-119, February 1978. (Revised September 1986.)
  • May 1994 (Revised October 1994)
  • Case

Motorola Corp.: The View from the CEO Office

By: Shoshana Zuboff and Janis Lee Gogan
Motorola, a leader in semiconductors and telecommunications, embarked on an ambitious program of renewal beginning in the early 1980s, leading to dramatic improvements in the company's quality, cycle time, and growth. Much of this progress was attributed to a major... View Details
Keywords: Competency and Skills; Leading Change; Management Analysis, Tools, and Techniques; Managerial Roles; Organizational Change and Adaptation; Organizational Structure; Corporate Strategy; Telecommunications Industry
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Zuboff, Shoshana, and Janis Lee Gogan. "Motorola Corp.: The View from the CEO Office." Harvard Business School Case 494-140, May 1994. (Revised October 1994.)
  • November 1989
  • Case

NYNEX: An Executive Development Process

By: D. Quinn Mills and G. Bruce Friesen
Keywords: Executive Education; Leadership Development; Telecommunications Industry
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Mills, D. Quinn, and G. Bruce Friesen. "NYNEX: An Executive Development Process." Harvard Business School Case 490-020, November 1989.
  • January 1989 (Revised February 1993)
  • Case

Warner Cable (A)

The new general manager of Warner Cable's Medford, Massachusetts complex faces a number of turnaround challenges in 1985, including service deficiencies, customer complaints, high turnover, and low employee morale. By 1988 he has turned the situation around, but some... View Details
Keywords: Organizational Change and Adaptation; Management Style; Human Resources; Telecommunications Industry; Massachusetts
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Sonnenfeld, Jeffrey A. "Warner Cable (A)." Harvard Business School Case 489-092, January 1989. (Revised February 1993.)
  • December 1988
  • Supplement

Pacific Bell and the CWA (C)

By: Charles C. Heckscher and Rosabeth M. Kanter
Keywords: Telecommunications Industry
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Heckscher, Charles C., and Rosabeth M. Kanter. "Pacific Bell and the CWA (C)." Harvard Business School Supplement 489-088, December 1988.
  • December 1982
  • Supplement

New Technology and Job Design in a Phone Company (B)

By: Richard E. Walton
Keywords: Technology Adoption; Job Design and Levels; Telecommunications Industry
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Walton, Richard E. "New Technology and Job Design in a Phone Company (B)." Harvard Business School Supplement 483-074, December 1982.
  • January 1997 (Revised November 1997)
  • Case

IBM and Siemens: Revitalizing the Rolm Division (A)

By: Ashish Nanda, Antonio Davila and Georgia Levenson
The case opens with a discussion of the evolution of the private branch exchange industry in the 1970s and 1980s. It follows the path of Rolm from an independent company to an IBM acquisition and its problem as an IBM division. Then describes Siemens' growing interest... View Details
Keywords: Communication Technology; Restructuring; Joint Ventures; Negotiation Participants; Business Divisions; Problems and Challenges; Acquisition; Telecommunications Industry
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Nanda, Ashish, Antonio Davila, and Georgia Levenson. "IBM and Siemens: Revitalizing the Rolm Division (A)." Harvard Business School Case 397-058, January 1997. (Revised November 1997.)
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