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Publications

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    Productive Tensions: How Every Leader Can Tackle Innovation’s Toughest Trade-Offs

    How leaders can recast innovation’s toughest trade-offs—efficiency vs. flexibility, consistency vs. change, product vs purpose—as productive tensions.

    Why is leading innovation in today’s dynamic business environment so distressingly... View Details

    • 2019
    • Article

    Can Big Data Improve Firm Decision Quality? The Role of Data Quality and Data Diagnosticity

    By: Maryam Ghasemaghaei and Goran Calic
    Anecdotal evidence suggests that, despite the large variety of data, the huge volume of generated data, and the fast velocity of obtaining data (i.e., big data), quality of big data is far from perfect. Therefore, many firms defer collecting and integrating big data as... View Details
    Keywords: Big Data; Analytics and Data Science; Decisions; Quality
    Related
    • 20 Apr 2016
    • Research & Ideas

    When CEOs Become Activists

    research firm Civic Science, which conducts surveys placed on news and entertainment websites. The research survey began on April 2, 2015, the... View Details
    Keywords: by Carmen Nobel; Technology; Publishing
    • 17 Sep 2020
    • Research & Ideas

    Many Small-Business Employees May Be Close to Losing Health Insurance

    A health insurance crisis may be looming for employees of small businesses, with many firms struggling to cover their share of these costs, new research from Harvard Business School finds. Nearly one-third of employers View Details
    Keywords: by Rachel Layne; Health
    • 17 Dec 2020
    • Research & Ideas

    The 10 Most Popular Stories of 2020

    reader interest in an interview with Merck CEO Ken Frazier, who talked candidly about prospects for COVID-19 vaccines and racism in the workplace. Here are our most popular articles, research papers, and social media posts of 2020. In the... View Details
    Keywords: by Dina Gerdeman
    • 02 Jun 2008
    • Research & Ideas

    Spending on Happiness

    a promising route to lasting happiness. Supporting this premise, our work demonstrates that how people choose to spend their money is at least as important as how much money they make," the researchers explain. "Our findings... View Details
    Keywords: by Sarah Jane Gilbert
    • 13 Jan 2014
    • Research & Ideas

    How Government Can Restore the Faith of Citizens

    research , Buell and Norton had experimented with customer satisfaction in travel and dating websites. They found that when these sites visually showed the effort being exerted by the site during searches or transactions, customers were... View Details
    Keywords: by Michael Blanding
    • Research Summary

    Overview

    By: Vincent Pons
    Professor Pons studies questions in political economy and development with the goal of understanding how democratic systems function, and how they can be improved.

    He decomposes the electoral cycle into four essential steps: the factors affecting voter... View Details
    • 14 Aug 2019
    • Sharpening Your Skills

    The Manager's Guide to Leveraging Disruption

    on digital platforms./p> Everyone Knows Innovation is Essential to Business Success—Except Your Board of Directors In a recent survey of 5,000 board members, innovation was not ranked high on their list of priorities. What are they not... View Details
    Keywords: by Sean Silverthorne
    • 09 Apr 2024
    • Book

    Why Work Rituals Bring Teams Together and Create More Meaning

    them to change our emotional states in many different ways.” With a 2023 Gallup survey showing that US employees are less satisfied with their jobs and less likely to feel that someone at work cares about them than four years ago, Norton... View Details
    Keywords: by Michael Blanding
    • 13 Mar 2018
    • First Look

    March 13, 2018

    historians in recent years, academic research on business groups has, to date, remained within the boundary of emerging markets. The major aim of this volume is to explore the long-term evolution of different varieties of large... View Details
    Keywords: Sean Silverthorne
    • 25 Apr 2019
    • Research & Ideas

    Incubators Take Notice: Your Entrepreneurs Are Networking with the Wrong People

    hackathons and set up incubators to nurture new ideas. Traditional companies are even wading into co-working to stimulate interaction. But, does it take a village to hatch a groundbreaking venture? It can help, but only if you don’t already know everyone there, says... View Details
    Keywords: by Danielle Kost
    • June 2025
    • Article

    Riding the Passion Wave or Fighting to Stay Afloat? A Theory of Differentiated Passion Contagion

    By: Emma Frank, Kai Krautter, Wen Wu and Jon M. Jachimowicz
    Prior research suggests that employees benefit from highly passionate teammates because passion spreads easily from one employee to the next. We develop theory to propose that life in high-passion teams may not be as uniformly advantageous as previously assumed. We... View Details
    Keywords: Passion; Emotional Contagion; Emotions; Groups and Teams; Employees; Power and Influence; Performance Improvement
    Related
    • Winter 2021
    • Article

    Dealmaking Disrupted: The Unexplored Power of Social Media in Negotiation

    By: James K. Sebenius, Ben Cook, David A. Lax, Isaac Silberberg and Paul Levy
    While social media has had profound effects in many realms, the theory and practice of negotiation have remained relatively untouched by this potent phenomenon. In this article, we survey existing research in this area and develop a broader framework for understanding... View Details
    Keywords: Bargaining; 3D Negotiation; Negotiation; Conflict and Resolution; Social Media
    Related
    • 2014
    • Article

    In Search of the Self at Work: Young Adults' Experiences of a Dual Identity Organization

    By: Michel Anteby and Amy Wrzesniewski
    Purpose: Multiple forces that shape the identities of adolescents and young adults also influence their subsequent career choices. Early work experiences are key among these forces. Recognizing this, youth service programs have emerged worldwide with the hope of... View Details
    Keywords: Organizational Identity; Socialization; Youth; Youth Service Programs; Identity; Mission and Purpose; Age; Personal Development and Career; Service Industry; Europe
    Related
    • 02 May 2016
    • Research & Ideas

    Why People Don’t Vote--and How a Good Ground Game Helps

    because they aren’t interested. “It’s simply that it was too costly for them to do so,” says Pons. Lowering the barriers even slightly had a dramatic impact on voter turnout and engagement. What’s more, a post-election survey administered... View Details
    Keywords: by Michael Blanding; Communications; Public Relations
    • 2007
    • Chapter

    Creativity in Product Development

    Managing new product development is a key area of management, straddling strategy, innovation and entrepreneurship and macro-organizational behaviour. All of the contributors in the Handbook of New Product Developmet Management are well-known and leading exponents to... View Details
    Keywords: Management Practices and Processes; Product Development; Problems and Challenges; Research; Creativity
    Related
    • 11 Sep 2014
    • Working Paper Summaries

    Chief Sustainability Officers: Who Are They and What Do They Do?

    Keywords: by Kathleen Miller & George Serafeim
    • 09 Apr 2020
    • Research & Ideas

    How Social Entrepreneurs Can Increase Their Investment Impact

    Both impact investing and traditional philanthropy are on the rise after the decade-long economic boom following the Great Recession. But when does an impact investment make a bigger difference than a grant? The question is far more complicated than simply evaluating... View Details
    Keywords: by Rachel Layne
    • 05 Dec 2006
    • First Look

    First Look: December 5, 2006

      Working PapersThe Industry R&D Survey — Patent Database Link Project Authors:William R. Kerr and Shihe Fu Abstract This paper details the construction of a firm-year panel dataset combining the NBER Patent Dataset with the Industry... View Details
    Keywords: Sean Silverthorne