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  • 26 Apr 2010
  • Research & Ideas

When Other Companies Compete Like Crazy, Dare to Be Different

studies on companies including Microsoft, Sony, and Intel, and consults with consumer marketing companies in the area of innovation. She also serves on the board of directors of Avid Technology and the board of governors of the American... View Details
Keywords: by Sarah Jane Gilbert
  • 14 Sep 2010
  • First Look

First Look: September 14, 2010

of publicly traded U.S. firms over 16 years, we investigate the impact of corporate socially responsible (CSR) strategies on security analysts' recommendations. Socially responsible firms received more favorable recommendations in recent... View Details
Keywords: Sean Silverthorne
  • 17 Nov 2015
  • Lessons from the Classroom

How Activist Investors Became Respectable

online well before any regulatory filing disclosed his holdings in the company. These tactics may have been designed for drama, but the investment strategy and its scale are nothing unusual today. Activist shareholders and the hedge funds... View Details
Keywords: by Joseph Fuller; Financial Services; Banking
  • 05 Dec 2006
  • First Look

First Look: December 5, 2006

success contrast with anecdotes where the diffusion of CRM into organizations continues to be a slow process and/or where CRM implementation outcomes have fallen short of expectations. Successful implementation depends on a number of factors such as fit between a... View Details
Keywords: Sean Silverthorne
  • 04 Nov 2008
  • First Look

First Look: November 4, 2008

  Working PapersBarriers to Acting in Time on Energy and Strategies for Overcoming Them Author:Max H. Bazerman No abstract is available at this time. Download the paper: http://www.hbs.edu/research/pdf/09-063.pdf Fear of Rejection? Tiered... View Details
Keywords: Martha Lagace
  • 12 Mar 2013
  • First Look

First Look: March 12

learn some lessons from the limited success of current approaches to design their strategy in this exciting area. Do You Really Want to Be an eBay? Authors:Hagiu, Andrei, and Julian Wright Publication:Harvard Business Review Abstract Most... View Details
Keywords: Sean Silverthorne
  • April 1993 (Revised May 1994)
  • Case

General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (A)

By: F. Warren McFarlan and Katherine Seger
Designed to generate discussion on the issues of outsourcing from the perspective of a firm thinking about turning over its IS activities to a third-party vendor. View Details
Keywords: Management Systems; Management Style; Information Technology; Job Cuts and Outsourcing; Business Strategy; Economic Systems; Business or Company Management; Organizational Change and Adaptation; Business Processes; Employment; Emerging Markets; Activity Based Costing and Management; Consulting Industry; Consulting Industry
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  • 12 Feb 2008
  • First Look

First Look: February 12, 2007

mechanism, which we refer to as the "clamped second price auction mechanism," into the laboratory to determine whether it helps human subjects learn to play their optimal strategy faster than the standard second price auction... View Details
Keywords: Martha Lagace
  • 20 Feb 2013
  • Research & Ideas

Big Deal: Reflections on the Megamerger of American and US Airways

value the respective boards claim will soon become a matter of leadership: How the integration is conceived and led. Having studied and consulted to numerous integration teams, I learned the M&A variant of Murphy's Law: Anything that... View Details
Keywords: Re: Rosabeth M. Kanter & Stuart C. Gilson; Air Transportation
  • 17 May 2011
  • First Look

First Look: May 17

reflected both home country subsidies for wind energy and strong local content policies, while successful firms pursued successful strategies to acquire technologies and develop their own capabilities. Download the paper:... View Details
Keywords: Sean Silverthorne
  • January 2025
  • Case

Shifting Winds: DEI in Corporate America

By: Clayton S. Rose, Maisie Wiltshire-Gordon and David Lane
In the 2020s, intense and conflicting social and political pressures challenged organizational leaders around the world. Prominent among these were powerful competing views on workplace diversity, equity, and inclusion programs (DEI) in the United States. Public... View Details
Keywords: Disruption; Leadership; Crisis Management; Risk Management; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Civil Society or Community; Social Issues; Talent and Talent Management; Customer Satisfaction; Diversity; Ethics; Corporate Accountability; Employees; Retention; Recruitment; Adaptation; Programs; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; Consulting Industry; United States; Massachusetts; Maryland; Tennessee; District of Columbia
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  • 11 Jul 2005
  • Research & Ideas

The New International Style of Management

supported by management. Deshpandé's observation that in top international firms, "corporate culture trumps national culture," is in line with what other studies show. They indicate that as high-performing global companies implement transnational View Details
Keywords: by Garry Emmons
  • 24 Oct 2005
  • Research & Ideas

Building an IT Governance Committee

help the committee avoid dwelling on the difficulties of the work and emphasize instead the opportunities. The focus should be on the big picture: Conversations about IT strategy are hard and can be discouraging if the committee gets... View Details
Keywords: by Richard Nolan & Warren McFarlan
  • 21 Jul 2003
  • Research & Ideas

Don’t Get Buried in Customer Data—Use It

sophisticated database software, and the Internet would enable them to actually deliver on the promise of customized offerings to each individual customer. But that hasn't happened to the extent it should have, says Cleveland-based View Details
Keywords: by Jean Ayers
  • 29 Jan 2008
  • First Look

First Look: January 29, 2008

form of new capabilities and team-member resilience. We then highlight the critical roles of leadership and of communication and conflict management training as strategies for overcoming the challenges to team effectiveness in NPD, as... View Details
Keywords: Martha Lagace
  • 05 Oct 2010
  • First Look

First Look: October 5, 2010

have a differentially lower response to these perceived benefits. Download the paper: http://ssrn.com/abstract=1590245 Making the Numbers? 'Short Termism' & the Puzzle of Only Occasional Disaster Authors:Nelson P. Repenning and Rebecca M. Henderson Abstract Much... View Details
Keywords: Sean Silverthorne
  • 08 Jan 2020
  • Research & Ideas

NFL Head Coaches Are Getting Younger. What Can Organizations Learn?

Boston Consulting Group has written about “leapfrog” promotion: “Corporate boards of directors are increasingly reaching down below the second layer of management to name new chief executive officers,” Torres writes. “A leapfrog leader,... View Details
Keywords: by Boris Groysberg, Evan M.S. Hecht, and Abhijit Naik; Sports
  • 18 Oct 2006
  • Research & Ideas

New at the Helm: A Talk with HBS Dean Light

with markets and investment. In addition, he worked half-time with a Boston-based management consulting firm on the strategy problems of several important corporate clients. He soon decided to focus his full... View Details
Keywords: by Roger Thompson; Education
  • 25 Apr 2017
  • First Look

First Look at New Research, April 25

industry also grew as the means out of poverty for many women who worked as sales consultants and in salons. Winning beauty contests became the equivalent to winning a lottery. In this respect, the impact of the beauty industry was... View Details
Keywords: Sean Silverthorne
  • 29 Sep 2015
  • First Look

September 29, 2015

recursion, interaction, and subjective construal between the self concept and the social system. In two lab experiments and a field experiment in a global consulting firm, we tested the hypotheses by offering people reflections on times... View Details
Keywords: Sean Silverthorne

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