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  • 02 Sep 2015
  • What Do You Think?

What's Wrong With Amazon’s Low-Retention HR Strategy?

added: “I think there may be too many variables left out here The relative happiness of an employee base has bottom-line repercussions far beyond customer satisfaction.” What’s to be done? At the very least, FISSINNF suggests that greater transparency in View Details
Keywords: by James Heskett; Web Services; Retail; Apparel & Accessories; Consumer Products; Fashion
  • November 2008
  • Article

Winning the Race for Talent in Emerging Markets

By: Douglas A. Ready, Linda A. Hill and Jay A. Conger
"This war for talent is like nothing we've ever seen before," write the authors, who have spent decades studying talent management and leadership development. Recently they interviewed executives at more than 20 global companies to identify strategies for attracting... View Details
Keywords: Leadership Development; Selection and Staffing; Talent and Talent Management; Multinational Firms and Management; Organizational Culture; Recruitment; Diversity; Developing Countries and Economies
Related
  • March–April 2017
  • Article

Sink or Swim: The Role of Workplace Context in Shaping Career Advancement and Human-Capital Development

By: Shinjinee Chattopadhyay and Prithwiraj Choudhury
We develop and test predictions on how early-career challenges arising from the workplace context affect short- and long-term career advancement of individuals. Typically an organization’s decision to deploy a manager to one of several possible contexts is endogenous... View Details
Keywords: Workplace Context; Career Advancement; Context; Situation or Environment; Human Capital; Personal Development and Career; Performance
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  • 22 Apr 2022
  • Research & Ideas

Companies Can Expand Their Talent Pool by Giving Ex-Convicts a Second Chance

Assistant Professor Zoë Cullen. After all, the COVID-19 pandemic continues to create challenges for companies attempting to fill job openings as record numbers of people quit their jobs in search of new opportunities in a hot labor... View Details
Keywords: by Jay Fitzgerald
  • 17 Jan 2023
  • In Practice

8 Trends to Watch in 2023

As 2023 begins, businesses and employees face an uncertain economy and labor market, as the twin dilemmas of inflation and interest rates weigh on forecasts. Harvard Business School faculty share the top trends that they believe will shape the workplace and markets... View Details
Keywords: by Avery Forman
  • 03 Oct 2023
  • Research Event

Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips

after doing three shows in a row. I'd done a show with the Ku Klux Klan. And I realized in the middle of that show that I wasn't helping anybody. But that I was I thought I was exposing their vitriol, when in fact, they were using their appearance on the show to View Details
Keywords: by HBS Staff
  • 07 Apr 2009
  • First Look

First Look: April 7, 2009

systematic program for identifying and serving its key clients, developed in collaboration with Cranfield School of Management. It is these clients that will be the focus of the efforts for the CDC. In addition, the firm has co-developed a training program with... View Details
Keywords: Martha Lagace
  • Research Summary

Overview

By: Jorge Tamayo
Professor Tamayo’s research focuses on theoretical modeling and structural estimation of firm decision-making and productivity.

Professor Tamayo studies dynamic competition for customer membership. Generally, firms that implement a membership model charge a... View Details
Keywords: Industrial Organization, Industrial Development; Management Practices and Processes; Management Skills; Management Style; Energy Generation; Performance Efficiency; Market Design; Crime and Corruption; Manufacturing Industry; Energy Industry
  • 01 Jun 2023
  • HBS Case

A Nike Executive Hid His Criminal Past to Turn His Life Around. What If He Didn't Have To?

choices and provide them with a sense of dignity and a chance to access better jobs.” Miller agrees, saying people with criminal records bring valuable skills to the corporate table. For one thing, Miller was able to keep his emotions in... View Details
Keywords: by Dina Gerdeman; Apparel & Accessories
  • 31 Jan 2023
  • Research & Ideas

It’s Not All About Pay: College Grads Want Jobs That ‘Change the World’

looking for meaning in their work—and are eager for roles offering a higher purpose even if they pay less than traditional positions. When graduates are willing to work for less in jobs they feel are “useful to society,” the labor market... View Details
Keywords: by Rachel Layne
  • 18 Aug 2022
  • Op-Ed

Your Best Employees Are Burning Out: A Framework for Retaining Talent

Burnout, retention, and renewed labor organization are critical challenges for leaders, especially amid COVID-19 and a looming recession. Leaders must ask themselves: What is it about my organization’s culture that is contributing to such... View Details
Keywords: by Hise Gibson and MaShon Wilson
  • December 2007
  • Article

China + India: The Power of Two

By: Tarun Khanna
China and India are burying the hatchet after four-plus decades of hostility. A few companies from both nations have been quick to gain competitive advantages by viewing the two as symbiotic. If Western corporations fail to do the same, they will lose their competitive... View Details
Keywords: Competency and Skills; Economic Growth; Cross-Cultural and Cross-Border Issues; Multinational Firms and Management; Business History; Competitive Strategy; Cooperation; China; India
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  • 13 Jan 2009
  • First Look

First Look: January 13, 2009

or services, recruit new business, and provide constructive feedback resulting in product, service or process improvements. Employee/owners recruit talent to an organization while also providing ideas for... View Details
Keywords: Martha Lagace
  • February 2011
  • Case

oDesk: Changing How the World Works

By: Boris Groysberg, David A. Thomas and Jennifer M. Tydlaska
It is 2010, and Gary Swart, CEO of oDesk, is contemplating the next steps for his organization. Founded in 2004 in California, oDesk operates an online marketplace which matches Employers with Contractors. oDesk provides fact-based information on Contractors, including... View Details
Keywords: Recruitment; Leadership; Growth and Development Strategy; Digital Platforms; Marketplace Matching; Corporate Strategy; Internet and the Web; Consulting Industry
Related
  • 27 Feb 2023
  • Research & Ideas

How One Late Employee Can Hurt Your Business: Data from 25 Million Timecards

School of Business at the University of Pennsylvania to focus on retail operations, many considered the topic an "oxymoron." “The right labor needs to be available at the right time and store to match customers with products more... View Details
Keywords: by Ben Rand; Retail
  • 22 Sep 2009
  • First Look

First Look: September 22

Furthermore, poorer districts are likely to be drawn into the insurgency earlier, consistent with the theory that a lower cost of recruiting rebels is an important factor in starting conflict. On the other hand, geographic factors are not... View Details
Keywords: Martha Lagace
  • Web

Topics - HBS Working Knowledge

(23) Commercial Banking (3) Commercialization (2) Communication Intention and Meaning (12) Communication Strategy (20) Communication Technology (9) Communication (105) Compensation and Benefits (61) Competency and Skills (73) Competition... View Details
  • March 2014 (Revised February 2015)
  • Case

Loki Capital Management

By: Joseph B. Fuller, Shikhar Ghosh and Matthew Preble
In December 2013, Michael Kane was preparing to launch his start-up's first hedge fund. While pleased with the development of the business, he wanted to address a few lingering issues before going any further. He debated whether or not to fire the company's chief... View Details
Keywords: Hedge Fund; Hedge Funds; Equity Split; Fundraising; Investor Clientele; Team Building; Human Resource Management; Human Capital; Human Resources; Equity; Financial Services Industry; United States
Related
  • 24 Oct 2018
  • Sharpening Your Skills

Startup or Established Company? Which Is Best for You?

wanted to build the team. So, on day one I hired a head of recruiting to get things off to a strong start. I also knew market adoption would be critical to fundraising so (we) focused on growth very early on—before we even had a product!”... View Details
Keywords: by Julia B. Austin
  • 19 Dec 2022
  • Research & Ideas

The 10 Most Popular Articles of 2022

course, new COVID-19 variants, rampant inflation, a labor shortage, and the sometimes awkward adjustment to new work arrangements didn’t help the mood. And yet, despite all these challenges, many leaders were determined to move forward,... View Details
Keywords: by Danielle Kost