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  • Article

The Inpatient Discharge Lounge as a Potential Mechanism to Mitigate Emergency Department Boarding and Crowding

By: Brian Franklin, Sharif Vakili, Robert S. Huckman, Sarah Hosein, Nicholas Falk, Katherine Cheng, Maria Murray, Sheila Harris, Charles A. Morris and Eric Goralnick
Delayed access to inpatient beds for admitted patients contributes significantly to emergency department (ED) boarding and crowding, which have been associated with deleterious patient safety effects. To expedite inpatient bed availability, some hospitals have... View Details
Keywords: Health Care Delivery; Emergency Room; Operations Improvement; Operations Management; Health Care and Treatment; Service Delivery; Operations; Management; Performance Improvement; Service Operations
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  • 30 Nov 2016
  • What Do You Think?

How Do Leaders Manage the Tension Between Pride and Arrogance?

can leaders do to ensure that arrogance isn’t the unintended result of efforts to build pride in an organization? Is this relevant for political as well as business leaders? How do you manage the tension between pride View Details
Keywords: by James Heskett
  • 01 Dec 2022
  • News

Educating, Connecting, and Mobilizing Around Climate Change

relevant convenings. We look forward to working with BiGS on this.” As part of this strategy, the BEI contributes to the development of curricula in both the MBA Program and Executive Education. Toffel notes... View Details
Keywords: Jennifer Gillespie
  • 2018
  • Working Paper

Do We See the Same Hierarchy? Status Disagreement in Multicultural Teams and Its Impact on Team Performance

By: Catarina Fernandes and Sujin Jang
This paper develops and tests a theory of status disagreement in multicultural teams. We posit that, in multicultural teams, the diversity of members’ cultural backgrounds will lead to implicit disagreements about who has how much status in the team. More specifically,... View Details
Keywords: Status; Social Hierarchies; Multicultural Teams; Team Performance; Team Diversity; Status and Position; Groups and Teams; Diversity; Cross-Cultural and Cross-Border Issues; Performance
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  • 01 Feb 1998
  • News

Innovative Course Brings Students and Alumni Together

In the fall of 1996, HBS professor David A. Garvin was searching for teaching materials for his elective course General Management: Processes and Action. He wanted to help his students understand the pitfalls View Details
Keywords: Meg Gardner; photo by Joshua Lavine
  • 19 Mar 2019
  • First Look

New Research and Ideas, March 19, 2019

of them can account for a quantitatively relevant fraction of our results. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=54796 Formal Employment and Organized Crime: Regression... View Details
Keywords: Dina Gerdeman
  • 14 Nov 2017
  • First Look

New Research and Ideas: November 14, 2017

world’s largest long-distance carpooling company—reflected on the evolution of their venture and the way forward. BlaBlaCar had reached critical mass and size; yet staying still was not going to be enough to... View Details
Keywords: Carmen Nobel
  • 01 Sep 2018
  • News

September 2018 Alumni and Faculty Books

Alumni Books Perfect Is Boring: 10 Things My Crazy, Fierce Mama Taught Me about Beauty, Booty, and Being a Boss by Tyra Banks (OPM 42, 2012) and Carolyn London TarcherPerigree Tyra Banks View Details
  • 08 Jan 2019
  • First Look

New Research and Ideas, January 8, 2019

to deliver high-quality goods or services in a cost-effective manner. This concept has become increasingly relevant to cardiac catheterization laboratories, as insurers move away from fee-for-service reimbursement View Details
Keywords: Dina Gerdeman
  • 13 Jan 2021
  • Research & Ideas

How 'Small C' Change Can Beat Large-Scale Rebuilding

to deliver results to identify longstanding employees as representatives of blocked change. However, it is crucial to understand the specifics of an organization in order to act with rigor and precision.... View Details
Keywords: by Boris Groysberg, Sascha L. Schmidt, and Sebastian Flegr; Sports
  • 14 Feb 2008
  • Working Paper Summaries

Laws vs. Contracts: Legal Origins, Shareholder Protections, and Ownership Concentration in Brazil, 1890-1950

Keywords: by Aldo Musacchio
  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

policies, frequent and more rigorous sanitation of all surfaces, touch-free interactions between customers and waitstaff, scanning QR codes, single-use menus or contactless,... View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • 19 Dec 2017
  • First Look

New Research and Ideas, December 19, 2017

precision medicines (LPMs) as those that use one or more relevant biomarkers. We then further segment trials based on the nature of the biomarker(s) used and other trial features with economic implications.... View Details
Keywords: Carmen Nobel
  • 10 Jul 2018
  • First Look

New Research and Ideas, July 10, 2018

forthcoming Journal of Financial Economics The Relevance of Broker Networks for Information Diffusion in the Stock Market By: Di Maggio, Marco, Francesco Franzoni, Amir Kermani, and Carlo Sommavilla... View Details
Keywords: Dina Gerdeman
  • 05 Dec 2016
  • Research & Ideas

How To Deceive Others With Truthful Statements (It's Called 'Paltering,' And It's Risky)

transmission on a car works great. Lying by omission involves holding back relevant information—for example, by failing to mention any information about a faulty transmission. The researchers conducted two pilot studies View Details
Keywords: by Dina Gerdeman
  • August 2019
  • Article

When and How to Diversify—A Multicategory Utility Model for Personalized Content Recommendation

By: Yicheng Song, Nachiketa Sahoo and Elie Ofek
Sometimes we desire change, a break from the same or an opportunity to fulfill different aspects of our needs. Noting that consumers seek variety, several approaches have been developed to diversify items recommended by personalized recommender systems. However,... View Details
Keywords: Recommender Systems; Personalization; Recommendation Diversity; Variety Seeking; Collaborative Filtering; Consumer Utility Models; Digital Media; Clickstream Analysis; Learning-to-rank; Consumer Behavior; Media; Customization and Personalization; Strategy; Mathematical Methods
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  • 2020
  • Working Paper

The Cost of Banking Deserts: Racial Disparities in Access to PPP Lenders and their Equilibrium Implications

By: Jeffrey Wang and David Hao Zhang
Many government support programs for small businesses are designed to pass through banks and credit unions. However, this poses barriers for minority communities that are less connected to financial institutions for obtaining this support. Using the latest program for... View Details
Keywords: Banking Deserts; Minority Communities; Paycheck Protection Program; Banks and Banking; Small Business; Demographics; Race; Government and Politics; Programs
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  • November 2018 (Revised April 2019)
  • Technical Note

Saudi Arabia: A Brief Background

By: Kristin Fabbe, Natalie Kindred and Safwan Al-Amin
This note provides a brief overview of the history of Saudi Arabia as well as the economic and political context in 2018. The note is an essential supplement to the case “Almarai Company: Milk and Modernization in the Kingdom of Saudi Arabia,” HBS No. 719-020, but is... View Details
Keywords: Kingdom Of Saudi Arabia; Public Policy; Economic Development; Monarchy; Islam; Gulf; GCC; Business And Government; Vision 2030; National Strategy; Economic Diversification; OPEC; Oil; Energy Policy; Strategy; Government and Politics; Policy; Diversification; Economy; Energy; History; Saudi Arabia; Middle East
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  • Web

Develop and disseminate research and course material on advancing racial equity in business. - Advancing Racial Equity

advance racial equity . HBP has broad reach among managers, educators, and scholars and has already created several platforms to curate and disseminate insights related to... View Details
  • 22 Feb 2022
  • News

March 2022 Alumni and Faculty Books

Not limited to college graduates or people in business, this book reveals practices relevant to anyone starting their career in an organization, whether it be nonprofit, professional, or governmental. From Startup to Exit: An Insider’s... View Details