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Show Results For
- All HBS Web
(643)
- News (107)
- Research (458)
- Events (1)
- Multimedia (2)
- Faculty Publications (264)
- 01 Jun 2017
- News
Case Study: Something New
expertise in various parts of a complex supply chain and high efficiency (to keep lead times down and costs manageable). But that is valuable precisely because it is difficult and thus very hard to replicate. —Ankur Daga (MBA 2005) What... View Details
Keywords: April White
Bernard Marcus
Marcus and Home Depot co-founder Arthur Blank met while they were both working at a California-based home improvement chain. After a decade of disagreements about that chain's future, Marcus and Blank went out on their own, determined to start a new View Details
Keywords: Retail
- 01 Sep 2004
- News
Bill Dunaway (MBA 1964)
A self-described SOB — son of the boss — Bill Dunaway grew up working in his father’s pharmacy in Marietta, Georgia, a town of 61,000 outside Atlanta. After expanding the business to a chain of 18 drug stores, Dunaway sold the operation... View Details
James E. Davis
family enterprise, Davis was a major architect of the acquisitions, and of the company’s profitability in general. The work of Davis and his brothers created the largest grocery store chain in the South and the 5th largest in the nation,... View Details
Keywords: Retail
Sigfried Weis
Weis was instrumental in managing the growth of Weis Markets, often noted as the most profitable supermarket chain in the United States. Weis took the company public in 1965 and went on to produce over 25 consecutive years of successful... View Details
Keywords: Retail
- 01 Jun 2015
- News
The End of Cows?
When Senior Lecturer José B. Alvarez was the CEO of Stop & Shop, he heard a recurring complaint from customers: The meat quality, they said, seemed to vary by the day. That’s the nature of meat: Nobody in the supply chain can guarantee... View Details
- 01 Jun 2016
- News
Up by the Roots
its wine, but inferior product from Canada and China had begun flooding the market, driving down retail prices from $50 a pound that year to $12 a pound by 2006. Instead of joining the family business, Hsu went to work for General Mills... View Details
Keywords: Francis Storrs
- 05 Dec 2013
- What Do You Think?
Is Walmart Defying Economic Gravity?
information-driven model by gaining a better understanding of product and customer relationships." Dean Vella cited Walmart's innovation in supply chain management and sustainability as ways in which it is reducing the friction... View Details
- 27 Aug 2014
- Lessons from the Classroom
Learning From Japan’s Remarkable Disaster Recovery
Clinic, a provider of medical services; Fast Retailing Group, which owns a chain of apparel stores; and Lawson's, which operates more than 40,000 convenience stores. The cases underscore disaster recovery... View Details
- 02 Nov 2020
- News
The First Five Years: Julianne White (MBA 2017)
job was in grocery retail and I knew the food space was where I wanted to be long-term. Food forms such a foundational part of life and I immediately found it meaningful to be part of the industry providing for people’s basic needs.” What... View Details
Howard Schultz
Not only did Schultz foresee that a large-scale coffee shop chain was a lucrative business, but he maintained Starbucks lead through a combination of customer and employee satisfaction plans. Schultz’s plan to offer part-time employees... View Details
Keywords: Restaurants & Lodging
- 01 Mar 2014
- News
Cutting Edge
and bolts: exiting underperforming adjunct businesses (e.g., pickles and fresh poultry); shaking up the management team; improving the supply chain (thereby increasing plant productivity by 50 percent); and developing a sequenced regional... View Details
- November 1993 (Revised November 1994)
- Supplement
OfficePro (B)
By: John A. Quelch
Supplements OfficePro (A). View Details
Keywords: Decisions; Globalized Firms and Management; Business Subsidiaries; Supply Chain Management; Retail Industry; France
Quelch, John A. "OfficePro (B)." Harvard Business School Supplement 594-054, November 1993. (Revised November 1994.)
- 09 Jun 2003
- Research & Ideas
Incentives and Operational Excellence
to customers but also a problem for both stores and studios. Studios sell videocassettes to video rental stores at forty-five dollars, which are then rented out for around four dollars. Tapes are disposed of for five dollars after three months, so the View Details
Keywords: by Martha Lagace
Curtis L. Carlson
Carlson was the first entrepreneur to develop a loyalty program for the grocery chain through the issuance of Gold Bond trading stamps. What began as a simple loyalty program for grocers in the Midwest grew into one of the largest service... View Details
Keywords: Services
- 01 Jun 1998
- News
New Releases
retail sales will pass through a franchise chain; fully 96 percent of the American population has eaten at a McDonald's. Considering the astonishingly rapid growth of chains in recent years, it is not... View Details
Sebastian S. Kresge
Kresge built the precursor to K-Mart, one of the first mass discounters. He started with ten-cent stores and developed full-fledged variety stores. By his retirement, his chain had almost 600 United States stores, a Canadian subsidiary,... View Details
Keywords: Retail
- 01 Apr 1998
- News
Deals For Sale
purchase goods from distributors. "A retail chain store with several outlets might bid on these items, for example," he says. Auctions are held daily and are done in real time. "You go to the site, see what... View Details
Keywords: Judith A. Ross
Thomas S. Monaghan
Monaghan founded the second largest pizza retailer in the United States. He discovered an effective new formula for Domino’s pizza, simplified the menu, limited toppings and pizza sizes, and concentrated on making deliveries in record... View Details
Keywords: Food & Tobacco
- 01 Sep 2018
- News
Ask the Expert: Delivering the Goods
to last-mile business from FedEx, UPS, and Amazon. Unfortunately, the online retailer is piloting its own delivery service that would put it in direct competition with the Postal Service. And Amazon isn’t alone in the search for last-mile... View Details
Keywords: Jen McFarland Flint