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  • March 2022
  • Case

The Goldman Sachs 10,000 Small Businesses Program: 2009-2021

By: Leonard A. Schlesinger and Julia Kelley
In December 2021, more than a decade after its founding, Goldman Sachs’s 10,000 Small Businesses program was still going strong — and the firm now needed to evaluate potential program modifications to reach a wider group of small business owners. Launched in the... View Details
Keywords: COVID-19 Pandemic; Small Business; Business Education; Curriculum and Courses; Government and Politics; Knowledge; Knowledge Dissemination; Labor; Employment; Human Capital; Management; Goals and Objectives; Organizations; Mission and Purpose; Corporate Social Responsibility and Impact; Programs; Networks; Social Enterprise; Society; Strategy; Demographics; Diversity; Financial Services Industry; North and Central America; United States; New York (city, NY); New York (state, US)
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  • July–August 2013
  • Article

A Joint Model of Usage and Churn in Contractual Settings

By: Eva Ascarza and Bruce G.S. Hardie
As firms become more customer-centric, concepts such as customer equity come to the fore. Any serious attempt to quantify customer equity requires modeling techniques that can provide accurate multiperiod forecasts of customer behavior. Although a number of researchers... View Details
Keywords: Churn; Retention; Contractual Settings; Access Services; Hidden Markov Models; RFM; Latent Variable Models; Customer Value and Value Chain; Consumer Behavior
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  • Web

Blog - Business & Environment

and Fire: Exploring Iceland's Renewable Energy Model for a Changing Planet Sabrina Montovanelli 06 May 2025 | Clubs MBA IFC India 2025: SELCO - Decentralized Renewable Energy to Develop While Decarbonizing... View Details
  • Article

Manuscript Variations of Dabistān-i Maẕāhib and Writing Histories of Religion in Mughal India

By: Sudev J Sheth
A text that has found renewed interest among scholars of early modern India is the Persian compendium of religion called Dabistān-i Maẕāhib. Written between 1645 and 1658, the Dabistān presents a lively ethnographic and historical account of customs and habits of... View Details
Keywords: Manuscripts; Religion; History; India
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  • Article

The Future of Economic, Business, and Social History

By: G. Jones, Marco H.D. van Leeuwen and Stephen Broadberry
Three leading scholars in the fields of business, economic, and social history review the current state of these disciplines and reflect on their future trajectory. Geoffrey Jones reviews the development of business history since its birth at the Harvard Business... View Details
Keywords: Economic History; Business History; History; Asia; Africa; Europe; Latin America; North and Central America
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  • 11 Dec 2023
  • Research & Ideas

Doing Well by Doing Good? One Industry’s Struggle to Balance Values and Profits

traditional media are now viewed as morally questionable, with a similar take on digital media, with its emphasis on rapidly producing click-bait-style content. Broader lessons for other industries? Reid and Ramarajan hope the study brings a View Details
Keywords: by Scott Van Voorhis
  • 10 Jan 2018
  • Blog Post

8 Tips to Help You Prepare for the Case Method

consulting. Through my job, I was able to travel, live, and work in emerging markets in South Asia and sub-Saharan Africa. I developed a passion for digital inclusion and expanding access to renewable energy which ended up being the focus... View Details
  • 23 Nov 2021
  • Book

What It Takes to Build an Organizational Culture That Wins

led a renewal of the company by discarding performance metrics that discouraged risk-taking, aligning employees behind a mission to empower customers, and proclaiming that the “C” in his title stood for culture. The book, forthcoming in... View Details
Keywords: by Avery Forman
  • 14 Jun 2012
  • Working Paper Summaries

“Power from Sunshine”: A Business History of Solar Energy

Keywords: by Geoffrey Jones & Loubna Bouamane; Energy; Utilities
  • Teaching

Overview

Ryann has extensive teaching experience in varied instructional settings. She was appointed the Qualitative Advisor for the Harvard University Sociology Department senior thesis writers in 2015-2016, and supervised two senior thesis writers in prior years. She served... View Details
  • 22 Apr 2024
  • Research & Ideas

When Does Impact Investing Make the Biggest Impact?

They looked for language that was more specific than “make the world a better place” and included big players like TPG Alternative & Renewable Technologies. Using US census data, the researchers cross-referenced portfolio companies,... View Details
Keywords: by Rachel Layne
  • Web

Online Business Courses & Certifications | HBS Online

Change and Organizational Renewal Professors Michael Tushman and Charles O’Reilly Lead your organization through successful transformation by learning how to execute for today and innovate for tomorrow. 6 weeks, 5-7 hrs/week Pay by... View Details
  • 18 Jul 2023
  • Research & Ideas

Will Global Demand for Oil Peak This Decade?

Is the globe’s thirst for oil finally topping out? A major international energy watcher says yes, predicting last month that demand for global oil for transport will peak around 2026, plateau for all uses by 2028, and possibly hit a zenith by the end of the decade.... View Details
Keywords: by Alvin Powell, Harvard Gazette; Energy; Industrial Products; Auto; Green Technology
  • Web

Business & Environment - Faculty & Research

Hydro-Quebec’s legacy of low-cost, renewable hydroelectric power, vertically integrated structure, and close ties with government and Indigenous communities positioned it uniquely, but also left little room for error. With aging... View Details
  • Web

HBS - Key Metrics

grid, electricity from our solar panels (solar renewable energy credits [SRECs], which represent the environmental benefit, are sold to the Harvard Utility to meet its state renewable energy requirements),... View Details
  • Web

Leadership - Faculty & Research

at General Electric: Rebuilding an American Icon." Harvard Business School Case 925-304, June 2025. Outcome and Process Frames: Strategic Renewal and Capability Reprioritization at the Federal Bureau of Investigation By: Ryan Raffaelli ,... View Details
  • 08 Mar 2021
  • In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
  • Web

Entrepreneurship - Faculty & Research

; Impact Investing ; ESG ; Family Business ; Forecasting and Prediction ; Private Sector ; Renewable Energy ; Social Entrepreneurship ; Climate Change ; Environmental Sustainability ; Green Technology ; Financial Strategy ; Investment... View Details
  • Web

Organizational Behavior Curriculum - Faculty & Research

Detailed curriculum information for each program associated with this unit can be found on the executive education website: Program for Leadership Development General Management Program Advanced Management Program Leading Change and Organizational View Details
  • Web

2023 Reunion Presentations - Alumni

Decarbonizing the Americas Professor Tarun Khanna (PhDBE 1993) + More Info – Less Info How can global energy companies, with substantial fossil fuel-burning assets, navigate decarbonization of their portfolio and the transition to View Details