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Publications

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  • All HBS Web  (952)
    • News  (93)
    • Research  (795)
    • Events  (4)
  • Faculty Publications  (241)

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  • All HBS Web  (952)
    • News  (93)
    • Research  (795)
    • Events  (4)
  • Faculty Publications  (241)
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  • 02 Oct 2012
  • First Look

First Look: October 2

Publications Corporate Social Responsibility and Access to Finance Authors: Beiting Cheng, Ioannis Ioannou, and George Serafeim Publication: Strategic Management Journal (forthcoming) Abstract In this paper, we investigate whether superior View Details
Keywords: Sean Silverthorne
  • 25 Jan 2010
  • Research & Ideas

A Macroeconomic View of the Current Economy

economy as a whole. Micro is about firms and individual actors and how they behave; macro is about aggregate performance of the economy: overall GDP, trade surplus or deficit, inflation. In principle, we should be able to get rid of the... View Details
Keywords: by Sean Silverthorne
  • 04 Jan 2022
  • What Do You Think?

Firing McDonald’s Easterbrook: What Could the Board Have Done Differently?

cause or not. Each situation is different. It may depend on the nature of the CEO’s shortcomings and the terms of their contract. Was the problem merely poor company performance (rarely regarded as “cause”), poor judgment (a borderline... View Details
Keywords: by James Heskett
  • 27 Apr 2020
  • Research & Ideas

How Remote Work Changes What We Think About Onboarding

to address ever-changing challenges. "Companies struggle to onboard employees even when times are good and relatively predictable." The only way to fast track onboarding and enable those workers to reach peak View Details
Keywords: by Boris Groysberg
  • 02 Jun 2010
  • What Do You Think?

How Do You Weigh Strategy, Execution, and Culture in an Organization’s Success?

Summing Up Strategy, execution, and culture: Do we have our priorities right? First, my thanks to all of you who weighed in on the issues of the month regarding ways of thinking and asking questions about the relative importance of... View Details
Keywords: by Jim Heskett
  • 16 May 2005
  • Research & Ideas

Nonprofit Networking: The New Way to Grow

are deliberately using a network strategy and discovering its potential to serve more people more effectively. "I'm interested in high performance networks and understanding how those networks were created and are managed," says... View Details
Keywords: by Martha Lagace
  • 20 Oct 2010
  • Op-Ed

Export Competitiveness: Reversing the Logic

other policies to change relative prices can provide a countervailing force by subsidizing exports. But they increase the costs of imports, hurting both domestic consumption and export-oriented industries with high import content. More... View Details
Keywords: by Christian Ketels
  • Research Summary

Career Histories and the Biotechnology Industry

Professor Higgins' other major project focuses on the consequences of individuals' career experiences for firms and industries. This second research stream centers on the careers of executives in the biotechnology industry.

Professor Higgins has written... View Details

  • 25 Apr 2011
  • Research & Ideas

What CEOs Do, and How They Can Do it Better

what the boss is doing all day. For all of the minute-to-minute monitoring of employee performance from the time of Henry Ford onward, it's amazing how little any of us really know about how CEOs of major companies spend their time.... View Details
Keywords: by Michael Blanding
  • 29 Jan 2013
  • First Look

First Look: Jan. 29

dimension with particular relevance in outsourcing-is the end customer for whom it is produced. The performance benefits of such customer experience remain largely unexamined. We explore this dimension of volume-based learning in a... View Details
Keywords: Sean Silverthorne
  • 14 Jun 2010
  • Research & Ideas

The Hard Work of Measuring Social Impact

major players by virtue of their scale and the scope of their activities, and in some communities they have been the only consistent service providers in a generation," he observes. "They can assess their performance much further down the... View Details
Keywords: by Julia Hanna
  • 09 Sep 2015
  • Research & Ideas

Leadership Lessons of the Great Recession: Options for Economic Downturns

when other approaches would produce better results for customers, employees, and shareholders and foster better long-term performance of the company. “I’ve been a leader during three recessions, and I’ve never heard a management team talk... View Details
Keywords: by Sandra Sucher & Susan Winterberg; Aerospace; Electronics
  • 18 May 2016
  • Research & Ideas

Unethical Amnesia: Why We Tend to Forget Our Own Bad Behavior

half did not. Immediately after the task, all participants filled out a survey that measured their relative level of psychological and moral discomfort. Two days later, they filled out a similar survey, along with a survey asking them to... View Details
Keywords: by Carmen Nobel
  • 02 Oct 2006
  • Research & Ideas

Negotiating in Three Dimensions

directly on the nature of the barriers that you face. When you have a potential deal in mind, we have developed a set of tools to quickly perform what we call a "3-D barriers audit" to determine what barriers stand between you... View Details
Keywords: by Martha Lagace
  • 26 Apr 2011
  • First Look

First Look: April 26

expected profits. Using an extension to the newsvendor model, we focus on a relatively common scenario in which the firm's investor has imperfect information concerning the quality of the firm's investment opportunities. We apply Perfect... View Details
Keywords: Sean Silverthorne
  • 07 May 2013
  • First Look

First Look: May 7

644 geographically isolated markets in which a nationwide retail bank conducted business over a five-year period. We find that customers defect at a higher rate from the incumbent following increased service quality (price) competition only when the incumbent offers... View Details
Keywords: Carmen Nobel
  • 09 Aug 2016
  • First Look

August 9, 2016

Abstract—We examine immigrant entrepreneurship and the survival and growth of immigrant-founded businesses over time relative to native-founded companies. Our work quantifies immigrant contributions to new firm creation in a wide variety... View Details
Keywords: Sean Silverthorne
  • 23 May 2017
  • First Look

First Look at New Ideas and Research: May 23, 2017

demand is relatively unimportant in explaining variation in spending after accounting for physician beliefs. Physician organizational factors matter, but the single most important factor is physician beliefs about treatment: 35% of... View Details
Keywords: Carmen Nobel
  • 25 Aug 2003
  • Research & Ideas

Why IT Does Matter

cost performance of IT technologies over the first forty years changed by roughly 107, and for the foreseeable future will continue to evolve at the same rate. That is in sharp contrast to a train, which after eighty years moved six times... View Details
Keywords: by F. Warren McFarlan & Richard L. Nolan
  • 11 May 2009
  • Research & Ideas

The IT Leader’s Hero Quest

relatively little about IT? A: Among a few key differences between the management styles of Jim Barton (trained as a general manager) and his predecessor Bill Davies (trained as an IT specialist), the most important is arguably in their... View Details
Keywords: by Martha Lagace
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