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- Faculty Publications (311)
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- All HBS Web (1,329)
- Faculty Publications (311)
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- 01 Nov 1999
- Research & Ideas
John H. Patterson and the Sales Strategy of the National Cash Register Company, 1884 to 1922
create a method of sales management that encompassed all aspects of selling, from the calculation of quotas and commission rates to the motivation of discouraged salesmen. This excerpt looks at one aspect of the Patterson method: the... View Details
Keywords: by Walter A. Friedman
- 30 Sep 2014
- First Look
First Look: September 30
regimes to meaningful transnational regulation. Publisher's link: http://ssrn.com/abstract=2178540 Working Papers The Real Effects of Capital Controls: Financial Constraints, Exporters, and Firm Investment By: Alfaro, Laura, Anusha... View Details
Keywords: Sean Silverthorne
- 09 Aug 2016
- First Look
August 9, 2016
reframing distress as passion can improve observers' impressions of the expresser. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51433 Credit-Induced Boom and Bust By: Di Maggio, Marco, and Amir Kermani Abstract—Can a credit expansion induce a boom... View Details
Keywords: Sean Silverthorne
- 20 May 2014
- First Look
First Look: May 20
1990s produced relatively more patents by the early 2000s. Second, we compare the extent of invention in counties that were leaders in Internet adoption to those that were not. We see little difference in the growth rate of patenting... View Details
Keywords: Sean Silverthorne
- 01 Oct 2001
- Research & Ideas
How To Make Restructuring Work for Your Company
break up the airline and lay off thousands of employees if a consensual agreement could not be reached. Management made the threat real by developing an actual restructuring plan, containing detailed financial projections and valuations.... View Details
Keywords: by Stuart C. Gilson
- 07 Jul 2021
- Book
Good News for Disgraced Companies: You Can Regain Trust
with customers, employees, and investors by being “the real deal,” creating valuable products and services, acting on good intentions, treating people fairly, and taking responsibility for how an organization impacts business and society,... View Details
Keywords: by Lane Lambert
- 20 Dec 2016
- First Look
December 20, 2016
Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51996 forthcoming Quarterly Journal of Economics Catering to Investors Through Security Design: Headline Rate and Complexity By: Célérier, Claire, and Boris Vallée... View Details
Keywords: Carmen Nobel
- 11 Dec 2018
- First Look
New Research and Ideas, December 11, 2018
Betfair was an underfunded second mover in the betting exchange space, it was able to attract punters at a much faster rate than the better-funded first mover, Flutter. Moreover, while Betfair and... View Details
Keywords: Dina Gerdeman
- 26 Feb 2019
- First Look
New Research and Ideas, February 26, 2019
Soltes, Eugene F. Abstract— Regulators have long been aware that differential access to information can undermine the efficiency and fairness of financial markets. In an effort to place investors on equal footing, the Securities and View Details
Keywords: Dina Gerdeman
- 25 Jan 2016
- Research & Ideas
When Negotiating a Price, Never Bid with a Round Number
the higher the rate of success. Precise bidding also increased the likelihood that the targets would accept the bidders’ initial offers. Bidders whose initial bids were divisible by $5 ended up increasing their offers by an average of 18... View Details
Keywords: by Carmen Nobel
- 07 Apr 2020
- Research & Ideas
What Customers Need to Hear from You During the COVID Crisis
acknowledge the impact it was having on people’s lives. Consumers also warned against brands taking advantage of the crisis. Consumers’ survey responses indicated that brand storytelling should focus on providing real solutions to the... View Details
Keywords: by Jill Avery and Richard Edelman
- 13 Aug 2012
- Research & Ideas
When Good Incentives Lead to Bad Decisions
have a large impact." The researchers then recruited 209 experienced loan officers from several leading private—and public-sector Indian commercial banks to participate in up to 15 loan assessment sessions. Participants were asked to evaluate six applications per... View Details
- 06 May 2021
- HBS Case
How Four Women Made Miami More Equitable for Startups
investment. As a consequence, that same year Kauffman ranked Miami at 36 among major cities for growth entrepreneurship due in part to the city’s low rate of startup expansion. Some women struggled to sell their ideas in a place... View Details
Keywords: by Carolyn DiPaolo
- 30 Nov 2015
- Research & Ideas
Donors Are Turned Off by Overhead Costs. Here’s What Charities Can Do
recommendations from watchdogs like CharityWatch, which tend to give higher ratings to charities with low overhead costs. But that can lead to a harmful cycle in which charities keep their overhead costs unreasonably low in order to... View Details
Keywords: by Carmen Nobel
- 26 Apr 2022
- Book
What Does Your Business Stand For? Why Building Trust Starts with Purpose
child. “No,” she replied, “this is my first pair. Sometimes my mom lets me borrow her glasses.” This brief exchange made a strong impression on that employee. The thought of a child who desperately needed glasses having to go without them... View Details
Keywords: by Ranjay Gulati
- 04 Jun 2020
- Book
It’s Not About You: Why Leaders Need to Look Outward
my body. I realized I had been preparing every real and imagined path for my boys. I was, like, weed whacking so that they would not learn or experience anything. And then I realized, I'm not supposed to weed whack the path. I'm supposed... View Details
Keywords: by Kristen Senz
- 05 Jun 2009
- What Do You Think?
What Does Slower Economic Growth Really Mean?
What do you think? Original Article During the past several weeks, economists have begun to predict substantially slower growth rates for the world's economy into the foreseeable future. Characteristic of this is the reduction of roughly... View Details
- 03 Oct 2005
- Research & Ideas
The Truck Driver Who Reinvented Shipping
addition, since McLean's trailers were fully enclosed and secure, they were safe from pilferage and damage, which were considered costs of business in the traditional shipping industry. The safety of McLean's trailers also enabled customers to negotiate lower insurance... View Details
- 13 Sep 2010
- Research & Ideas
The Consumer Appeal of Underdog Branding
purchase intentions and consumers' real choices. “Brand biographies can be used to avoid anticorporate consumer backlash and mitigate the 'curse of success.' ” Because the underdog narrative is an underexplored topic in consumer research,... View Details
Keywords: by Martha Lagace
- 31 Jul 2012
- First Look
First Look: July 31
large due to either product characteristics or the distance between exporter and importer. Finally, we find that in countries with well-developed finance, total exports and the allocation of exports across importers are more sensitive to View Details
Keywords: Carmen Nobel