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    Paul A. Gompers

    Paul Gompers, Professor of Business Administration at the Harvard Business School, specializes in research on financial issues related to start-up, high growth, and newly public companies. Professor Gompers has an appointment in both the View Details
    Keywords: electronics; health care; high technology; information technology industry; investment banking industry; pharmaceuticals; semiconductor; venture capital industry

      Andy Wu

      Andy Wu is the Arjun and Minoo Melwani Family Associate Professor of Business Administration in the Strategy Unit at Harvard Business School, where he teaches in the MBA and Executive Education programs. He researches, teaches, and advises managers... View Details

      Keywords: software; e-commerce industry; venture capital industry; biotechnology; video games
      • October 2017 (Revised April 2019)
      • Case

      Data Breach at Equifax

      By: Suraj Srinivasan, Quinn Pitcher and Jonah S. Goldberg
      The case discusses the events leading up to the massive data breach at Equifax, one of the three U.S. credit reporting companies, the organizational and governance issues that contributed to the breach, and the consequences of the breach. The case supplement provides... View Details
      Keywords: Safety; Information Management; Cybersecurity; Technology Industry; United States
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        Crystal Guo

        Crystal Guo is a doctoral student in the Health Policy Management PhD program at Harvard. Prior to pursuing her PhD, Crystal received her B.A. in English and Economics from the University of California, Berkeley in 2019 and completed her Health Policy and Management,... View Details
        Keywords: health care
        • 29 Nov 2023
        • News

        Know Your HBS Staff: Heather Oswald

        • Video

        Jorge Cárdenas Gutiérrez

        Jorge Cárdenas Gutiérrez, former General Manager of the FNC, discusses the organization's unique position as a private institution that manages public assets. View Details

          John Jong-Hyun Kim

          John J-H Kim is a Senior Lecturer and part of the Social Enterprise Initiative at the Harvard Business School. He created and teaches the course Transforming Education Through Social Entrepreneurship—leaders and entrepreneurs who are improving the... View Details

            Dutch Leonard

            Herman B. ("Dutch") Leonard is Eliot I. Snider and Family Professor of Business Administration at the Harvard Business School and the George F. Baker, Jr. Professor of Public Sector Management at Harvard University's John F. Kennedy School of Government. In... View Details

            Keywords: education industry; federal government; health care; nonprofit industry; state government
            • January 2015 (Revised March 2017)
            • Case

            New Urban Mechanics

            By: Mitchell Weiss
            Funding to scale Citizens Connect, Boston's 311 app, is both a blessing and a burden and tests two public entrepreneurs. In 2012, the Commonwealth of Massachusetts provides Boston's Mayor's Office of New Urban Mechanics with a grant to scale Citizens Connect across the... View Details
            Keywords: Public Entrepreneurship; Civic Technology; Government Innovation; Civic Innovation; Cities; New Urban Mechanics; Thomas. M. Menino; Chris Osgood; Nigel Jacob; Connected Bits; SeeClickFix; Ben Berkowitz; Eric Carlson; Dave Mitchell; Government Technology; Open Innovation; Open Source Software; Citizens Connect; Commonwealth Connect; Entrepreneurship; Innovation and Invention; Innovation Leadership; Innovation and Management; Open Source Distribution; Public Administration Industry; Public Administration Industry; Boston
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              James L. Heskett

              James L. Heskett is UPS Foundation Professor Emeritus at the Harvard Business School and author of his latest book, With From Within: Build Organizational Culture for Competitive... View Details

                Das Narayandas

                Das Narayandas is the Edsel Bryant Ford Professor of Business Administration at the Harvard Business School. His academic credentials include a Bachelor of Technology degree in Engineering from the Indian Institute of Technology, Bombay (IITB), a Post-Graduate... View Details

                Keywords: management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting
                • February 2014 (Revised June 2014)
                • Case

                Royal Caribbean Cruises Ltd.: Safety, Environment and Health

                By: John A. Quelch and Margaret L. Rodriguez
                In January 2014, Gary Bald, senior vice president of Safety, Environment and Health at Royal Caribbean Cruise Lines (RCL), prepared for a review meeting with the company's chief executive, Adam Goldstein, and chairman, Richard Fain. Prior to joining RCL in 2006, Bald... View Details
                Keywords: Marketing; Market Segmentation; Operations; Shipbuilding; Cruising; Cruise Lines; Royal Caribbean; Carnival; Environmental And Social Sustainability; Environment; Security; Health; Public Health; Environmental Protection; Health Care; International; Safety; Environmental Sustainability; Travel Industry; Health Industry; Europe; West Indies; Mexico; United States; United Kingdom
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                  Zoe B. Cullen

                  Zoe Cullen graduated with a PhD from Stanford in Economics in 2016.  She worked from 2016-2018 as the Chief Economist for an Asian bank on the roll out of a digital transaction platform.  In 2018 she joined HBS as an Assistant Professor in the Entrepreneurial... View Details

                  • April 2004 (Revised September 2007)
                  • Case

                  Accounting Fraud at WorldCom

                  By: Robert S. Kaplan and David Kiron
                  The principal players in WorldCom's accounting fraud included CFO Scott Sullivan, the General Accounting and Internal Audit departments, external auditor Arthur Andersen, and the board of directors. The case provides sufficient detail to allow for a full discussion of... View Details
                  Keywords: Governance Controls; Governing and Advisory Boards; Crime and Corruption; Ethics; Financial Reporting; Organizational Culture; Corporate Governance; Accounting Audits
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                  • June 2009 (Revised June 2009)
                  • Supplement

                  iPremier (C): Denial of Service Attack (Graphic Novel Version)

                  By: Robert D. Austin, Richard Nolan and Michael Parent
                  Describes an IT security crisis, and raises issues of risk management, preparation for crisis, management of crises, computer security, and public disclosure of security risks. View Details
                  Keywords: Safety; Risk Management; Information Technology; Crisis Management; Information Technology Industry
                  Related
                  • June 2009 (Revised June 2009)
                  • Supplement

                  iPremier (B): Denial of Service Attack (Graphic Novel Version)

                  By: Richard Nolan, Robert D. Austin and Michael Parent
                  Describes an IT security crisis, and raises issues of risk management, preparation for crisis, management of crises, computer security, and public disclosure of security risks. View Details
                  Keywords: Safety; Risk Management; Information Technology; Crisis Management; Information Technology Industry
                  Related
                  • December 1997 (Revised December 2013)
                  • Case

                  CCBN.COM

                  By: William A. Sahlman
                  A new service is being developed to help investor-relations managers at public companies communicate with investors over the Internet. View Details
                  Keywords: Business Startups; Entrepreneurship; Service Operations; Internet
                  Related
                  • December 2005 (Revised January 2007)
                  • Case

                  Ben & Jerry's: Preserving Mission & Brand within Unilever

                  By: James E. Austin and James Quinn
                  In the months after Ben & Jerry's was acquired by Unilever, Ben & Jerry's head social mission faces challenges and opportunities unique in the company's history, including: how to manage employee morale; whether to include synthetic ingredients to meet consumer... View Details
                  Keywords: Brands and Branding; Problems and Challenges; Mergers and Acquisitions; Mission and Purpose; Social Enterprise; Management Teams; Governing and Advisory Boards; Value Creation; Corporate Governance; Employee Relationship Management; Food and Beverage Industry; Agriculture and Agribusiness Industry; Retail Industry; United States
                  Related
                  • August 2001 (Revised April 2002)
                  • Case

                  Strategic Capital Management, LLC (A)

                  By: Mark L. Mitchell, Erik Stafford and Todd Pulvino
                  Strategic Capital Management, LLC, is a hedge fund that is planning to make financial investments in Creative Computers and Ubid. Creative Computers recently sold approximately 20% of its Internet auction subsidiary, Ubid, to the public at $15 per share. Ubid's stock... View Details
                  Keywords: Risk and Uncertainty; Business Subsidiaries; Internet and the Web; Investment Funds; Price; Performance Efficiency; Capital Markets; Auctions; Investment Return; Equity; Planning; Financial Services Industry
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                  • January 2003 (Revised July 2005)
                  • Case

                  Finding a CEO for the School District of Philadelphia: Searching for a Savior?

                  Following the largest state takeover of a local public school district in U.S. history, a new governing body must find a CEO to effect a large-scale turnaround in the Philadelphia school district. This case examines the context of large urban public schools and... View Details
                  Keywords: Leading Change; Restructuring; Education; Crisis Management; Education Industry; Philadelphia
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