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  • All HBS Web  (2,361)
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  • All HBS Web  (2,361)
    • People  (3)
    • News  (283)
    • Research  (637)
    • Events  (2)
    • Multimedia  (52)
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  • 24 Jul 2017
  • Research & Ideas

People Have an Irrational Need to Complete 'Sets' of Things

and your fiancé struggling to write thank-you cards for all those wedding shower gifts? Try batching the unwritten cards into sets of eight. Rather than feeling overwhelmed by the prospect of writing one note at a time, you’ll feel oddly... View Details
Keywords: by Carmen Nobel
  • 03 Oct 2007
  • Research & Ideas

Dealing with the ‘Irrational’ Negotiator

possible that the employee was still confident that he would win the case because he did not trust the executive or the firm's record keeping. How could the executive educate the employee regarding his prospects for winning in court?... View Details
Keywords: by Deepak Malhotra & Max H. Bazerman
  • 17 Nov 2020
  • Research & Ideas

Why a Blended Workforce May Be Key to Lasting Competitive Advantage

In recent years, companies have been anxious about the lack of skilled workers to fill pivotal jobs. But then came COVID-19 and a subsequent recession. The ensuing business turmoil and record-high unemployment may have temporarily distracted companies from their... View Details
Keywords: by Joseph B. Fuller
  • 26 Mar 2018
  • Research & Ideas

To Motivate Employees, Give an Unexpected Bonus (or Penalty)

consequences that impact not only the receivers of rewards and penalties, but also their colleagues, Gallani says. Additionally, this study shows that workers are motivated not only by the prospect of receiving a reward or a punishment,... View Details
Keywords: by Michael Blanding; Manufacturing
  • 16 May 2000
  • Research & Ideas

The Simple Economics of Open Source

source as well as a contributor to it) can "signal" her talent to many people in a position to influence her future career: colleagues, prospective employers and, especially, venture capitalists. The venture capital attraction... View Details
Keywords: by Martha Lagace; Technology
  • 20 Oct 2010
  • Op-Ed

Export Competitiveness: Reversing the Logic

of externalities became additional features of the debate. The introduction of market imperfection arguments actually introduced significant complications: specialization in the "wrong" activities, i.e. those with lower levels of positive externalities, could... View Details
Keywords: by Christian Ketels
  • 25 May 2021
  • Research & Ideas

White Airbnb Hosts Earn More. Can AI Shrink the Racial Gap?

prospective guests. Airbnb could consider preventing guests from knowing the hosts’ race, possibly by masking their profile photos until transactions are completed, the researchers say. That could backfire if guests make stereotyped... View Details
Keywords: by Lane Lambert; Technology; Accommodations
  • 22 Feb 2021
  • Book

Reaching Today's Omnichannel Customer Takes a New Sales Strategy

modern-day sales management. The conversation has been edited for length and clarity: Kristen Senz: What shifts in sales should managers and executives be aware of right now? Frank Cespedes: Prospects are now online and offline throughout... View Details
Keywords: by Kristen Senz
  • 02 Jun 2021
  • Research & Ideas

A Rare Find in Health Care: A Simple Solution to Racial Inequity

of subpar hospitals could take years, but solving these prospective problems could improve care for Black patients immediately. The Centers for Medicare and Medicaid Services could require ambulances to bring patients to higher-quality... View Details
Keywords: by Michael Blanding; Health
  • Research Summary

Renovating Democratic Capitalism

By: Malcolm S. Salter

This in-process work focuses on how best to address the declining public trust and confidence in democratic capitalism, which many citizens consider to be a cornerstone of our national ideology and identity? While the answer to this question is not entirely clear, I... View Details

  • 04 Apr 2012
  • Research & Ideas

When Founders Recruit Friends and Family as Investors

discussed in Chapter 4, taking money from friends and family can put important—even crucial—relationships at risk and, if things go badly, leave them in ruins. Founders who are confident in their startups' prospects and who are passionate... View Details
Keywords: by Noam Wasserman
  • 08 Feb 2021
  • Book

How to Make the World Better, Not Perfect

own group. “The big story here is that people do favors for other people who are like themselves,” he says. So, Bazerman decided he would meet with prospective students only after they received their admission decisions to avoid... View Details
Keywords: by Michael Blanding
  • 20 Feb 2019
  • Research & Ideas

Rocket-tunity: Can Private Firms Turn a Profit in Space?

Mission to Mars: It Really Is Rocket Science What do you think of this research? Are you thrilled or chilled about the prospect of space tourism? Is it a business? Share your insights below. View Details
Keywords: by Scott Wallask; Aerospace; Tourism; Transportation
  • 30 Mar 2018
  • What Do You Think?

What Should Mark Zuckerberg Do?

company’s user base, developer incentives, the value of information to advertisers, and the ability of the organization to continue to hold and recruit outstanding talent. The US stock market had already begun to weigh in on the company’s View Details
Keywords: by James Heskett; Web Services; Information Technology
  • 17 Dec 2007
  • Research & Ideas

The Rise of Medical Tourism

life and health that one is dealing with. And the prospect of entrusting health care to a developing country had a pedagogical "shock value," too. “A lot of entrusting medical care to different locations is about a psychological... View Details
Keywords: by Martha Lagace; Health; Medical Devices & Supplies
  • 16 Aug 2004
  • Research & Ideas

Luxury Isn’t What It Used to Be

averaging between $50,000 and $150,000. Birnbaum tells of one prospective client in the market for a five- or six-carat diamond who found the prices so reasonable that he returned to consider—and, eventually, purchase—something in the... View Details
Keywords: by Julia Hanna; Consumer Products
  • 10 Feb 2003
  • Research & Ideas

Commodity Busters: Be a Price Maker, Not a Price Taker

have no interest in your special capabilities. Avoid those customers. You must also avoid prospects who cannot perceive your superior value. Simply put, schizophrenia is terminal in business. Your company must stand for a unique value... View Details
Keywords: by Benson P. Shapiro
  • 03 May 2010
  • Research & Ideas

What Is the Future of MBA Education?

the order of 25-, 30-, even 50-percent at highly-ranked schools outside the top 15 or so schools. The schools were, by and large, unaware of how widespread the problem was. Each thought the problem of declining enrolments was unique to them. In the course of our... View Details
Keywords: by Martha Lagace; Education
  • 14 Dec 1999
  • Research & Ideas

From Spare Change to Real Change: The Social Sector as a Beta Site for Business Innovation

community center. Such projects are good for team building and may augment limited community budgets, even build new relationships, but they don't change the education system or strengthen economic prospects for community residents. In... View Details
Keywords: by Rosabeth Moss Kanter
  • 11 Mar 2013
  • Research & Ideas

Marissa Mayer Should Bridge Distance Gap with Remote Workers

to leave or stay and struggle with the new requirement. And prospective employees who may have been willing to work on site but don't want to sacrifice their personal lives are likely to look for a job elsewhere. Together, these responses... View Details
Keywords: by Lakshmi Ramarajan; Publishing; Web Services
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