Processing Costs - Publications - Faculty & Research

February 1991
Case

Burlington Northern: The ARES Decision (B)

By: Julie H. Hertenstein and Robert S. Kaplan

The ARES team formally proposes that Burlington Northern implement the ARES system. The project meets resistance. In light of financial restructuring and high level of debt, executives wonder whether the company can afford ARES. Weak links during the ARES development... View Details

Keywords: Accounting Audits; Restructuring; Cost vs Benefits; Decision Choices and Conditions; Borrowing and Debt; Capital Budgeting; Projects; Technology Adoption; Service Industry

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Organizational Behavior - Faculty & Research

explores the factors that led Rowe to make such an unconventional decision, describing her musical formation, her time at the BSO, and the process of launching a coaching practice. Keywords: Arts ; Small Business ; Social Media ; View Details

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FAQs - Alumni

sponsored by Harvard, and we cannot provide any guarantees. They are listed only to assist you in your planning. Families are strongly encouraged to run checks to make the best hiring decisions. To secure, vet, and arrange childcare, it is recommended that the View Details

30 May 2017
First Look

First Look at New Research and Ideas, May 30

By: Cheng, J. Yo-Jud, and Boris Groysberg Abstract—No abstract available. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52696 Seeker Beware: The Relational Costs of Ignoring Advice By: Blunden, Hayley, Alison Wood... View Details

Keywords: Sean Silverthorne

16 Apr 2013
Working Paper Summaries

The Auditing Oligopoly and Lobbying on Accounting Standards

Keywords: by Abigail M. Allen, Karthik Ramanna & Sugata Roychowdhury; Accounting; Banking

28 Jan 2019
Research & Ideas

Forget Cash. Here Are Better Ways to Motivate Employees

all-cash package, employee effort dropped dramatically, leading to a 4.36 percent decrease in sales that cost the company millions in lost revenue, Whillans’s article says. The firm may have inadvertently demotivated salespeople who... View Details

Keywords: by Dina Gerdeman

07 Feb 2022
Research & Ideas

Digital Transformation: A New Roadmap for Success

digital transformation an even more urgent need, companies must also morph iteratively to keep up with the speed of emerging technologies. It’s a process of continuous learning and pivoting to adapt to an evolving competitive landscape.... View Details

Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards

07 Jun 2023
HBS Case

3 Ways to Gain a Competitive Advantage Now: Lessons from Amazon, Chipotle, and Facebook

ingredients to set itself apart from Taco Bell. Fast-food customers looking for healthy options are willing to pay more for what they consider a higher-quality product. At the same time, however, “you can imagine that the cost of sourcing... View Details

Keywords: by Michael Blanding

14 Feb 2022
Research & Ideas

Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age

require digital transformations to be more iterative than other forms of corporate change. Leaders need to catalyze change rather than plan for it. That means creating the initial conditions for the organization to achieve its ambitions and guiding their company... View Details

Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards; Technology

26 Aug 2002
Research & Ideas

High-Stakes Decision Making: The Lessons of Mount Everest

the Everest case provides a framework for understanding, diagnosing, and preventing serious failures in many types of organizations. However, it also has important implications for how leaders can shape and direct the processes through... View Details

Keywords: by Michael A. Roberto

04 Apr 2017
First Look

First Look at New Research, April 4

forthcoming American Political Science Review Voter Registration Costs and Disenfranchisement: Experimental Evidence from France By: Braconnier, Céline, Jean-Yves Dormagen, and Vincent Pons Abstract—A large-scale randomized experiment... View Details

Keywords: Sean Silverthorne

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Photo Galleries - Alumni

Reunions Photo Galleries Select photographs taken by professional photographers during the HBS reunions are available for viewing and purchase on a private, secure site. The galleries are "unlisted" within the HBS Alumni SmugMug site, which means they cannot be reached... View Details

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Publications - Institute For Strategy And Competitiveness

cost measurement in health care. January 2020 Presentation Outcome Measurement Outcome Measurement by Thomas W. Feeley, MD Dr. Tom Feeley presents the basic principles and process of health outcome... View Details

May 2020
Teaching Note

Talismark

By: Richard S. Ruback, Royce Yudkoff and Ahron Rosenfeld

Teaching Note for HBS Case No. 211-097. Talismark negotiated waste hauling contracts for small and medium size companies. Its owners, Charles Muszynski and Marshall Staiman, were able to grow the business by more than 30% per year since it was founded, but believed... View Details

Keywords: Small Business; Small Business Administration; Infrastructure; Restructuring; Business Processes; Information Management; Sales; Organizational Change and Adaptation; Wastes and Waste Processing

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12 Jul 2016
First Look

July 12, 2016

internalize the social costs of higher leverage in the form of greater bankruptcy losses (moral hazard) and are subject to a regulatory capital requirement. In contrast, shadow bank liabilities are subject to runs and credit risk and thus... View Details

Keywords: Sean Silverthorne

January 1980 (Revised August 1986)
Case

General Electric vs. Westinghouse in Large Turbine Generators (A)

By: Michael E. Porter

Describes the U.S. large turbine generator industry in early 1963, a period of severe price cutting and depressed industry conditions. Presents data to allow a structural analysis of the industry and an analysis of the strategies of the major players since 1946. The... View Details

Keywords: Transformation; Customer Focus and Relationships; Machinery and Machining; Cost Management; Price; Management Analysis, Tools, and Techniques; Marketing Strategy; Industry Structures; Competition; Manufacturing Industry; United States

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08 Nov 2016
First Look

November 8, 2016

when to hire them and in what parts of the world; and determines how to develop, compensate, and motivate them, along with how to form them into project teams and manage the process in a cost effective... View Details

Keywords: Sean Silverthorne

14 Feb 2017
First Look

First Look at New Research: February 14

in queue characteristics, we find that, on average, deviations lead to slower completion times, providing evidence of the costs of exercising discretion. Doctors tend to deviate more, and deviations tend to be less detrimental with... View Details

Keywords: Sean Silverthorne

14 Nov 2017
First Look

New Research and Ideas: November 14, 2017

practical solutions to real-world problems. By redesigning both the rules that guide market transactions and the infrastructure that enables those transactions to take place, market designers can address a broad range of market failures. In this paper, we illustrate... View Details

Keywords: Carmen Nobel

September 2021 (Revised November 2022)
Case

Community Solutions

By: Brian Trelstad and Tom Quinn

Community Solutions was an anti-homelessness nonprofit founded in 2011 after protagonist Rosanne Haggerty grew frustrated with the limited impact of traditional housing and outreach strategies. It set an ambitious goal, reached in some partner communities, of ending... View Details