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- Faculty Publications (107)
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- All HBS Web (485)
- Faculty Publications (107)
- 02 Mar 2020
- What Do You Think?
Are Candor, Humility, and Trust Making a Comeback?
Professor Ryan Buell and doctoral student Moon Soo Choi caught my eye recently. Their study of a credit card offering to almost 400,000 customers of Commonwealth Bank, Australia’s largest, found that a typical promotion mentioning only... View Details
Keywords: by James Heskett
- 30 May 2017
- First Look
First Look at New Research and Ideas, May 30
Investment Promote Growth? By: Alfaro, Laura Abstract—Among the prominent economic trends in recent decades is the exponential increase in flows of goods and capital driven by technological progress and a falling number of restrictions. A... View Details
Keywords: Sean Silverthorne
- 15 Oct 2008
- First Look
First Look: October 15, 2008
are less likely to do so with increasing age and greater geographical scope. We also find a strong trend toward unbundling over time, a result that is partially explained by increases in media prices over time. Download the paper from... View Details
Keywords: Martha Lagace
- 02 Feb 2016
- First Look
February 2, 2016
listed a pair of women's sandals on Flipkart's website at 799 Indian rupees ( ) and offered it on promotion at 399. However, upon close examination of the product's display photo, consumers noticed a 399 View Details
Keywords: Sean Silverthorne
- 18 Feb 2014
- First Look
First Look: February 18
Cause of Returns to Organizational Status: Evidence from the grands crus classés of the Médoc By: Malter, Daniel Abstract—This paper addresses the recent debate about the causality of status effects and identifies the symbolic effect of status on the View Details
Keywords: Sean Silverthorne
- 15 Jan 2013
- First Look
First Look: January 15
Education in Brazil, 1889-1930 Authors:Musacchio, Aldo, Andre Martinez-Fritscher, and Martina Viarengo Abstract In this paper, we examine the role of trade shocks in promoting the diffusion of elementary education in subnational units in... View Details
Keywords: Sean Silverthorne
- 16 Mar 2010
- First Look
First Look: March 16
pricing mechanism, capitalism must have the administrative capability to regulate the behavior of economic actors within those markets and the political capability to redesign their institutions; regulation and the design of market... View Details
Keywords: Martha Lagace
- 14 May 2008
- Research & Ideas
Getting Down to the Business of Creativity
The diary findings also showed a positive carry-over effect in creativity and productivity, one day and even two days after a worker reported being in a good mood. So what can managers and entrepreneurs do to promote a healthy, positive... View Details
- 30 Oct 2005
- Research & Ideas
Tuning Jobs to Fit Your Company
the case with the other spans, senior managers can adjust the span of influence to promote desired behaviors. They can widen the span when they want to stimulate people to think outside the box to develop new ways of serving customers,... View Details
Keywords: by Robert Simons
- 21 Jun 2011
- First Look
First Look: June 21
from different cultures, promoting creative collaboration. Study 1, a multi-rater assessment of managerial performance, found that managers higher in metacognitive cultural intelligence (CQ) were rated as more effective in intercultural... View Details
Keywords: Sean Silverthorne
- 23 Oct 2018
- First Look
New Research and Ideas, October 23, 2018
Geradin Abstract—Many of the largest and most successful businesses today rely on providing services at no charge to at least a portion of their users. For consumers, it is easy to celebrate free service. At least in the short term, free services are often high... View Details
Keywords: Dina Gerdeman
- 13 Nov 2018
- First Look
New Research and Ideas, November 13, 2018
to then cover their positions once asset prices start recovering. Predation leads to profits of about 25 basis points over ten days and increases the liquidation costs for the distressed fund by 40%. These results suggest a broker’s role... View Details
Keywords: Dina Gerdeman
- 27 Jan 2015
- First Look
First Look: January 27
transactions and vice versa. This paper estimates the effect of competition and service quality on mobile money demand. In this setting, service quality consists of service reliability (lower stockout and system downtime rates), pricing... View Details
Keywords: Sean Silverthorne
- 30 Sep 2014
- First Look
First Look: September 30
regimes and codes of conduct-that diffuse global standards. But little is known about the conditions under which companies adhere to these standards. We conduct one of the first large-scale comparative studies to determine which international, domestic, civil society,... View Details
Keywords: Sean Silverthorne
- 13 Aug 2024
- Op-Ed
Can AI Save Physicians from Burnout?
patients during visits, plus more accurate visit notes. However, clinicians’ well-being is unfortunately not always the top priority for hospital executives. Currently, most US hospitals generate revenue based on “fee-for-service" payment models, which pay health care... View Details
- 09 Sep 2024
- HBS Case
McDonald’s and the Post #MeToo Rules of Sex in the Workplace
It was a brief dalliance, just a few weeks in length, over text and video only. The end of the affair was nonetheless just the beginning for Stephen Easterbrook, the McDonald’s CEO who went from being hailed as the company’s “savior” by doubling its share View Details
- 21 May 2024
- Blog Post
IFC India: From Trash to Treasure: Inside a Waste Management Site in Mumbai
Dalmia Polypro setting a price for raw untreated plastic, and buyers like Hindustan Unilever committed to buying the processed recycled plastic, individual wage workers are supplying their inputs. Independent waste pickers make roughly... View Details
- Web
The Art of "Posting" - The Art of American Advertising
study of advertising in the United States. 34 The Associated Billposters of the United States and Canada began to regulate the industry, including setting prices and length of time a poster would be displayed. Advertisers sent out local... View Details
- 01 Jun 2017
- News
Supercharged
underpowered compact hatchbacks like the Nissan Leaf and the BMW i3, neither of which could go more than 100 miles without needing to recharge. But there’s a reason that so many auto executives are now pinning their hopes on that long-dormant middle market: the falling... View Details
- 01 Jun 2003
- News
Books
the lengthy rehearsals leading up to a production of Tennessee Williams’s classic play A Streetcar Named Desire. Austin and Devin then draw parallels to the ways in which path-breaking companies, such as Sun Microsystems, promote... View Details