Publications

November 2001 (Revised December 2003)
Case

Incentive Pay for Portfolio Managers at Harvard Management Company

By: Brian J. Hall and Jonathan Lim

This case describes the compensation system for portfolio managers at Harvard's portfolio management company, including its formulaic and bonus bank features. Harvard Management Co. President Jack Meyer explains the philosophy behind the incentive pay at his company. View Details

Keywords: Motivation and Incentives; Investment Portfolio; Compensation and Benefits; Financial Services Industry

05 May 2017
News

Former CFO Paula Price makes her career teaching, serving on boards

August 2007 (Revised July 2008)
Case

HCL Technologies (A)

By: Linda A. Hill, Tarun Khanna and Emily Stecker

When Vineet Nayar became president of HCL Technologies, a global IT services business, in April 2005, he knew the company needed drastic change. Since its founding as a hardware company in the 1970s, HCL had grown into an enterprise with $3.7 billion in revenues and a... View Details

Keywords: Customer Relationship Management; Multinational Firms and Management; Employee Relationship Management; Leading Change; Organizational Change and Adaptation; Competition; Information Technology Industry; Service Industry; India

16 Apr 2020
News

Obama small-business chief says Democrats should act now on loan funds

14 Apr 2020
News

7 ways small businesses can avoid bankruptcy amid the coronavirus outbreak

25 Aug 2016
Video

Jose Figueres responds to MOC class discussion in 2016

Video

Madhav Chavan & Rukmini Banerji

Dr. Madhav Chavan, Co-Founder and President of Pratham Education Foundation, reflects on the early strategies that the organization employed in the 1990’s, when there were few NGOs working on education in India. View Details

2 Dec 2019
Other Presentation

Increasing Solar Power

By: Joseph B. Lassiter III and Abby Hopper

Is increasing solar power the answer? Abby Hopper, president and CEO of the Solar Energy Industries Association, and Professor Joe Lassiter discuss how to deliver reliable, clean, low cost power for people everywhere. View Details

Keywords: Solar Power; Renewable Energy; Service Delivery

23 Jun 2015
Video

Innovations Wanted: Beating Brain Disease 2

Video

Amina Laraki Slaoui

Amina Laraki Slaoui, President of AMH Group, recalls the life-changing accident which left her paraplegic and explains how she observed a lack of accessibility for people with disabilities upon her return to Morocco. View Details

June 2018 (Revised January 2019)
Case

Membership Rewards® from American Express

By: Shelle Santana, Frances X. Frei and Lauren G. Pickle

Credit and charge card issuer American Express (Amex) had developed a strong reputation among consumers due in part to its Membership Rewards (MR) loyalty program, first established in 1991. Through MR, all Amex cardholders could accumulate and redeem “points” based on... View Details

Keywords: Financial Services; Customer Loyalty; Credit Cards; Marketing Strategy; Product Marketing; Brands and Branding; Customer Value and Value Chain; Value Creation; Financial Services Industry; Banking Industry; North America; United States

October 2015
Case

DRW Technologies

By: Stephen A. Greyser and William Ellet

Ed Claiborne is a newly hired corporate vice president of procurement for DRW Technologies, a company that produces advanced military systems with 21 plants in the United States. Claiborne was hired from another company from within the industry, and the news of his... View Details

Keywords: Announcements; Management Style; Organizational Structure; Leadership Style; Human Resources

March 2022
Case

Copper Nationalization in Chile

By: Jeremy Friedman, John Masko and Jingyu Liu

In 1970 Chile became the first country to elect a Marxist president through open, multi-party elections in Salvador Allende. In his first year as president, Allende nationalized the copper industry, Chile’s largest export industry that was developed and owned by US... View Details

Keywords: Nationalism; History; Political Elections; Natural Resources; Globalized Markets and Industries; National Security; Government Administration; Government and Politics; Chile

August 2024 (Revised November 2024)
Case

No Labels and the 2024 Presidential Insurance Plan

By: Robert F. White and Tom Quinn

After observing record voter dissatisfaction with the choices in the 2024 U.S. presidential election – Democratic nominee President Joe Biden and Republican nominee and former President Donald Trump – the bipartisan nonprofit No Labels decided to reserve ballot access... View Details

Keywords: Disruption; Cost vs Benefits; Forecasting and Prediction; Lawfulness; Failure; System Shocks; United States

21 Apr 2020
News

Kura Sushi Will Return Its $6 Million Federal Loan After Outrage

November 1978 (Revised January 1995)
Case

McGregor's Ltd. Department Store

President has decided to restructure the discount scheme. Every staff member would be affected, good or bad. Information would have to be tailored to each group--worst off would be managers. Task is to write to managers/supervisors. View Details

Keywords: Organizational Change and Adaptation; Communication Intention and Meaning; Compensation and Benefits; Retail Industry