Publications

04 Aug 2009
First Look

First Look: August 4

outsourcing and movement of labor, with its social welfare offerings. Reforms implemented during the past two decades drove down unemployment, promoted new company formation, and put the country at or near the top of international polls... View Details

Keywords: Martha Lagace

07 Mar 2023
HBS Case

ChatGPT: Did Big Tech Set Up the World for an AI Bias Disaster?

ChatGPT, the remarkable AI chatbot garnering attention worldwide. The rollout comes amid mounting concerns that AI could perpetuate cultural, racial, and gender biases, sparking intense debate over the uses—and misuses—of this powerful... View Details

Keywords: by Scott Van Voorhis; Technology

27 Sep 2010
Research & Ideas

Customer Experts Lose Influence When Teams are Pressured

deliver exceptional results, or else face some serious negative consequences. The pressure can come from any of three sources, or a combination: external evaluator/ultimate receiver of work (client, internal customer) View Details

Keywords: by Sarah Jane Gilbert

14 Oct 2009
First Look

First Look: October 14

Author:Benjamin G. Edelman Publication:Journal of Advertising Research (forthcoming) Abstract I offer five rights to protect advertisers from increasingly powerful ad networks—avoiding fraudulent charges for services not rendered,... View Details

Keywords: Martha Lagace

17 Jun 2008
First Look

First Look: June 17, 2008

Working PapersExplaining International Differences in Entrepreneurship: The Role of Individual Characteristics and Regulatory Constraints Authors:Silvia Ardagna and Annamaria Lusardi Abstract We use a micro dataset that collects... View Details

Keywords: Martha Lagace

20 Apr 2010
First Look

First Look: April 20

are having to respond to a far greater diversity of cultures and lifestyles as new markets are opened up worldwide. In the twenty-first century, beauty is again being reimagined anew. Order this book:... View Details

Keywords: Martha Lagace

19 Dec 2023
Research & Ideas

15 Podcast Episodes That Grabbed Listeners in 2023

microcosm for the future of media and information. Muhammad Ali: A Case Study in Purpose-Driven Decision Making Muhammad Ali, born Cassius Marcellus Clay Jr., rose from a poor family in segregated Louisville, Kentucky, to international... View Details

Keywords: by Danielle Kost

07 Apr 2015
First Look

First Look: April 7

Working Papers Growth Through Heterogeneous Innovations By: Akcigit, Ufuk, and William R. Kerr Abstract—We study how external versus internal innovations promote economic growth through a tractable endogenous growth framework with... View Details

Keywords: Sean Silverthorne

August 2018
Case

Christine Lagarde (B): Being a Public Servant

By: Julie Battilana and Carin-Isabel Knoop

This case covers the career of Christine Lagarde from 2005 to 2011 after she joins the French Government. After serving several grueling years as Finance Minister during the financial crisis that started in 2007/2008, she is being considered as the next Managing... View Details

Keywords: Personal Development and Career; Government and Politics; Financial Crisis; Power and Influence

31 Mar 2008
HBS Case

JetBlue’s Valentine’s Day Crisis

of February 13, independent of this event. Do they think the elements of the structure and systems within the JetBlue operation are internally consistent with one another and externally consistent with the organization's overall business... View Details

Keywords: by Julia Hanna; Air Transportation

10 Jun 2014
First Look

First Look: June 10

arising in clusters, including knowledge, skills, and input-output linkages. August 2013 Harvard Business Review Mastering the Intermediaries: Strategies for Dealing with the Likes of Google, Amazon, and Kayak By: Edelman, Benjamin G. Abstract—Many companies depend on... View Details

Keywords: Sean Silverthorne

04 May 2015
Research & Ideas

Need to Solve a Problem? Take a Break From Collaborating

Structure and Performance in Information and Solution Spaces, with Jesse Shore, an assistant professor at Boston University's Questrom School of Business, and David Lazer, a political science professor at Northeastern University. The... View Details

Keywords: by Carmen Nobel; Video Game; Web Services

August 2018
Case

Christine Lagarde (C): Managing the IMF

By: Julie Battilana and Carin-Isabel Knoop

This case covers the career of Christine Lagarde from 2011 to 2018 as she takes the helm of a troubled multilateral organization during a time of deepening economic turmoil. As the first female leader of the International Monetary Fund (IMF), and as a non-economist,... View Details

Keywords: Personal Development and Career; Power and Influence; Change Management; Global Range; Gender; Equality and Inequality; Climate Change

10 Apr 2007
First Look

First Look: April 10, 2007

competition takes place at a very conceptual level, Li Ning has chosen to adopt a very controversial "oriental theme" for its brand, while becoming at the same time a major sponsor of international athletes of the highest... View Details

Keywords: Martha Lagace

20 Jan 2014
Research & Ideas

Language Wars Divide Global Companies

language problems but also what managers can do to overcome them. Neeley explores language and its connection to power dynamics on global teams in Language as a Lightning Rod: Power Contests, Emotion... View Details

Keywords: by Kim Girard

January 2014 (Revised February 2014)
Case

Japan: Betting on Inflation?

By: Julio J. Rotemberg

The case focuses on the challenges still confronting Prime Minister Shinzo Abe at the end of 2013, a year after he has been in office. It also gives an overview of Japan's earlier economic performance, focusing primarily on the period after it suffered a stock market... View Details

Keywords: Quantitative Easing; Debt Sustainability; International Relations; Borrowing and Debt