Place Making - Publications - Faculty & Research

06 Sep 2022
Research & Ideas

Does Hybrid Work Actually Work? Insights from 30,000 Emails

ideal solution, according to a new working paper, might be a compromise: Hybrid schedules in which employees roughly split their workweeks between the home and office appear to work best. These schedules allow for the right mix of flexibility and engagement that not... View Details

Keywords: by Ben Rand

22 Apr 2019
Research & Ideas

Why Salespeople Struggle at Leading

are so many salespeople so terrible at managing? It’s because even after they put on their manager hats, they continue to suffer from the “super salesperson syndrome,” unable to disconnect from the thrill of selling. They hover over their salespeople and micromanage... View Details

Keywords: by Dina Gerdeman

31 May 2011
First Look

First Look: May 31

consumers with Bling Nation "tags"-microchip stickers that could be placed on any mobile phone device. The tags allowed users to make payments directly from their checking accounts and functioned... View Details

Keywords: Sean Silverthorne

13 Oct 2010
First Look

First Look: October 13, 2010

PublicationsBuy-In: Saving Your Good Idea from Getting Shot Down Authors:John P. Kotter and Lorne A. Whitehead Publication:Harvard Business Press, 2010 Abstract You've got a good idea. You know it could make a crucial difference for... View Details

Keywords: Sean Silverthorne

2020
Working Paper

Private Equity and COVID-19

By: Paul A. Gompers, Steven N. Kaplan and Vladimir Mukharlyamov

We survey more than 200 private equity (PE) managers from firms with $1.9 trillion of assets under management (AUM) about their portfolio performance, decisionmaking and activities during the Covid-19 pandemic. Given that PE managers have significant incentives to... View Details

Keywords: Health Pandemics; Private Equity; Management; Investment Portfolio; Performance; Decision Making; Value Creation

Citation

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28 Jan 2008
Research & Ideas

Billions of Entrepreneurs in China and India

diasporas, and how entrepreneurial activity is reshaping both countries for the better. Martha Lagace: Why did you choose the title Billions of Entrepreneurs? Tarun Khanna: The title captures the ferment that is taking place in both China... View Details

Keywords: by Martha Lagace

24 Jan 2023
Research & Ideas

Passion at Work Is a Good Thing—But Only If Bosses Know How to Manage It

organizational leaders say, 'This is the kind of place where people are passionate for their work.' What employees might hear is, 'This is the kind of place where you have to seek additional opportunities to... View Details

Keywords: by Sean Silverthorne

25 Nov 2019
Research & Ideas

When Your Passion Works Against You

has a dark side, and if employees aren’t careful about how and when they express it, it can turn off colleagues or even make them feel threatened, according to new research. “You can’t just express passion and expect it will be jolly... View Details

Keywords: by Dina Gerdeman

16 Nov 2016
Research & Ideas

Turning One Thousand Customers into One Million

For example, how could Uber recruit drivers with only a few customers, and at the same time, attract customers if there were no drivers? How could Airbnb convince potential room renters to join its platform without a large catalog of potential View Details

Keywords: by Thales S. Teixeira and Michael Blanding; Retail; Transportation; Accommodations

14 Mar 2018
Research & Ideas

Feeling Stressed? Try Sniffing Your Romantic Partner's Shirt

partner’s smell seems to reduce the physiological stress response” It was Collins’ job to turn the t-shirts inside out, fold them, and place them in individual freezer bags with the armpit section facing up. “In general, it’s not as gross... View Details

Keywords: by Carmen Nobel

21 Jul 2021
Research & Ideas

What Does an ESG Score Really Say About a Company?

Receiving more information can clarify the complex, but not when it comes to environmental, social, and governance (ESG) scores. A recent study shows that the more information a company discloses about its ESG practices, the more rating agencies disagree on how well... View Details

Keywords: by Kristen Senz

01 May 2013
What Do You Think?

Why Isn’t ‘Servant Leadership’ More Prevalent?

Servant leadership is experienced so rarely because of trends in the leadership environment, the scarcity of human qualities required, demands that the practice places on the practitioner, and the very nature of the practice itself. As... View Details

Keywords: by Jim Heskett

29 Aug 2011
Research & Ideas

Decoding Insider Information and Other Secrets of Old School Chums

spent several years unlocking the power of school ties, studying how these social connections affect important decisions and, ultimately, help shape the economy. Their research shows that it's possible to make better stock picks simply by... View Details

Keywords: by Carmen Nobel; Financial Services

09 Jun 2022
HBS Case

From Truck Driver to Manager: US Foods’ Novel Approach to Staff Shortages

back and shifted its staff, furloughing some employees and placing others in temporary jobs in other industries until the company needed them back. For example, the company had created a role that it calls “restaurant operations... View Details

Keywords: by Pamela Reynolds

18 Jan 2016
Research & Ideas

Hazard Warning: The Unacceptable Cost of Toxic Workers

good corporate citizen at the end of the day, not only do they make it a nicer place to work, but they also help the profitability of the firm compared to those who are at the other extreme,” says Minor,... View Details

Keywords: by Roberta Holland

18 Apr 2007
HBS Case

How Magazine Luiza Courts the Poor

The inspiration for a new case can strike at any time. For Harvard Business School professor Frances X. Frei, the time and place was one morning at home while reading The New York Times. An article on the front page of the Business... View Details

Keywords: by Julia Hanna; Retail

02 Apr 2024
Research & Ideas

Employees Out Sick? Inside One Company's Creative Approach to Staying Productive

placing a table at each station, where individuals would sign in and out for their shifts. They found that managers struck informal agreements with the managers on either side of them to lend and borrow workers as needed. Since managers... View Details

Keywords: by Michael Blanding; Fashion

16 Feb 2024
Research & Ideas

As AI Upends Recruiting, Job Seekers Need a Waze App for Careers

experts to paint a picture of the world of career navigation, and to draft recommendations for improving it. The report calls for overhauling the systems now in place under a new umbrella: “career navigation.” For people trying to launch... View Details

Keywords: by Rachel Layne; Information Technology; Technology

19 Jan 2015
Research & Ideas

Is Wikipedia More Biased Than Encyclopædia Britannica?

questions. "The Internet makes it so easy for people to aggregate; some scholars worry that people will self-select into groups with a similar ideology," says Zhu. As a result, the Internet may lead to more biased opinions, which only... View Details

Keywords: by Michael Blanding; Publishing

03 Mar 2009
First Look

First Look: March 3, 2009

profits when one side is subsidized in equilibrium. By contrast, if platforms make positive margins on both sides, the same investment has the regular, expected effects. Our analysis implies that the strategy space and the logic of... View Details

Keywords: Martha Lagace

Publications