Publications

Publications

Filter Results: (515) Arrow Down

Show Results For

← Page 20 of 515 Results →
  • August 2000
  • Case

Project ACHIEVE - January 2000

By: H. Kent Bowen and Elizabeth Kind
Education services target public schools to assist the school with technology and services that will improve their communication with students, parents, and the community. There is also the goal of increasing scores of measured learning. How does a small company do... View Details
Keywords: Information Technology; Service Delivery; Learning; Interactive Communication; Measurement and Metrics; Performance Consistency; Business and Community Relations; Expansion; Technology Adoption; Education Industry
Related
  • 24 Apr 2013
  • Research & Ideas

Who Sets Your Benchmarks?

feeling! I internalized these standards and began to believe that academic metrics and accomplishments would be critical in determining where I could go to college and the kinds of jobs I would be able to get after college. To the extent... View Details
  • 15 Oct 2013
  • First Look

First Look: October 15

economic reasons. The conventional wisdom is that politically motivated aid is less effective in promoting developmental objectives. We examine the ex-post performance ratings of World Bank projects and generally find that projects that... View Details
Keywords: Sean Silverthorne
  • 06 May 2019
  • Research & Ideas

Consumers Blame Business for Global Health Problems. Can Business Become the Solution?

representing more than 200 of the world’s largest companies, has recently launched investor forums dedicated to the culture of health, often featuring prominent CEOs like Paul Polman of Unilever and Alex Gorsky of Johnson & Johnson. In 2015, Harvard Business Review... View Details
Keywords: by Danielle Kost; Health
  • 09 Mar 2016
  • Lessons from the Classroom

In This Classroom, Beer Can Improve Your Grade

harder for breweries to fall into bailout loans, which happened to many teams last year, Casadesus-Masanell says. Enhanced graphics include waterfall charts for just about every metric imaginable on a team’s own brewery and its... View Details
Keywords: by Roberta Holland; Education; Food & Beverage
  • Article

How Well Do Social Ratings Actually Measure Corporate Social Responsibility?

By: Aaron K. Chatterji, David I. Levine and Michael W. Toffel
Ratings of corporations' environmental activities and capabilities influence billions of dollars of "socially responsible" investments as well as some consumers, activists, and potential employees. In one of the first studies to assess these ratings, we examine how... View Details
Keywords: Governance Compliance; Governing Rules, Regulations, and Reforms; Measurement and Metrics; Corporate Social Responsibility and Impact; Performance Effectiveness; Natural Environment; Pollutants
Related
  • 20 Dec 2016
  • First Look

December 20, 2016

II, determining the proper phasing, assessing a potential partnership, and managing relationships with the slum community benefiting from the development. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/217013-PDF-ENG Harvard Business School Case 217-004... View Details
Keywords: Carmen Nobel
  • 24 Mar 2015
  • First Look

First Look: March 24

performance metrics should be included in assessing the sustainability performance of a company. Publisher's link: http://www.routledge.com/books/details/9780415624510/ March... View Details
Keywords: Sean Silverthorne
  • 12 Aug 2014
  • First Look

First Look: August 12

clients. A critical component of the One-Firm initiative was a technology-enabled performance management system that articulated metrics for individual and group performance... View Details
Keywords: Sean Silverthorne
  • 18 Mar 2008
  • First Look

First Look: March 18, 2008

(DSMs), which allows us to visualize the architectures of different software products and to calculate metrics to compare their levels of modularity. We use DSMs to analyze a number of matched-pair products-products that fulfill the same... View Details
Keywords: Martha Lagace
  • 28 Jun 2011
  • First Look

First Look: June 28

Authors:Ioannis Ioannou and George Serafeim Publication:Business Strategy Review (May 2011) Abstract We are exploring the value of forcing corporations to issue sustainability reports, which provide information about corporate performance... View Details
Keywords: Sean Silverthorne
  • August 1998 (Revised December 1998)
  • Case

Wells Fargo Online Financial Services (B)

By: Robert S. Kaplan and Nicole Tempest
Describes how the Balanced Scorecard built by the Online Financial Services (OFS) group is used to select the highest-priority initiatives for the organization. Currently, initiatives arise continually throughout the organization, and management spends considerable... View Details
Keywords: Balanced Scorecard; Internet and the Web; Corporate Entrepreneurship; Corporate Strategy; Performance Evaluation; Finance; Change; Situation or Environment; Measurement and Metrics; Financial Services Industry; Banking Industry
Related
  • 14 Jul 2023
  • Blog Post

What You Can Do to Create an Anti-Racist Organization

create environments where people can show up with the full humanity recognized every single day,” said Manso-Brown. Without this important aspect of organizational policy and culture, adjusting hiring practices will not make meaningful change. Create View Details
Keywords: All Industries
  • 20 Mar 2018
  • First Look

First Look at New Research and Ideas, March 20, 2018

initiatives more closely to specific objectives: preventing misconduct, detecting it, or aligning policies with laws and regulations. Then, using careful model design and some creativity, firms can develop better metrics to measure what’s... View Details
Keywords: Sean Silverthorne
  • Article

Values, Purpose, Meaning, and Expectations: Why Culture and Context Matter

By: Rosabeth M. Kanter
The "rational person" standard, based on assumptions of economic self-interest, has long prevailed in legal reasoning. But understanding of decision making, behavioral choices, and possibilities for action must be enlarged to include a variety of factors that give... View Details
Keywords: Standards; Interests; Decision Making; Behavior; Value; Groups and Teams; Performance Expectations; Organizational Culture; Leadership; Business Cycles; Forecasting and Prediction; Motivation and Incentives
Related
  • 10 Nov 2015
  • First Look

November 10, 2015

Typically, this performance is thought to be a characteristic of the firm, not the CEO who happens to run the firm. In contrast to this conventional wisdom, we find that equity issues depend on changes in Q and returns to a greater extent... View Details
Keywords: Sean Silverthorne
  • 24 Jul 2014
  • Blog Post

Create a Content Marketing Strategy for your Talent Acquisitions Team

that might best engage those personas. For example, Jessica may be interested in learning about a product manager’s day-to-day role within the organization and new products being developed at the firm, while Matthew may be interested in learning how the organization is... View Details
  • 03 Jun 2020
  • Research & Ideas

Who Guarantees Your Workplace Is Safe for Return?

categories of Health Performance Indicators can offer up objective data about the current status of a building and identify meaningful fluctuations over time. How are these HPIs gathered and interpreted? With a combination of settings,... View Details
Keywords: by John Macomber and Joseph Allen; Real Estate
  • September 1996 (Revised April 1998)
  • Case

Mobil USM&R (B): New England Sales and Distribution

By: Robert S. Kaplan
The general manager of a local gasoline/distillate sales and distribution business unit must communicate a new strategy to the unit's 300 employees. An initial strategic planning exercise identified a high-priority list of opportunities that blended the parent... View Details
Keywords: Balanced Scorecard; Adoption; Strategic Planning; Customization and Personalization; Management Practices and Processes; Growth and Development Strategy; Measurement and Metrics; Motivation and Incentives; Performance Evaluation; Energy Industry; Mining Industry; United States
Related
  • 17 Aug 2010
  • First Look

First Look: August 17

commit to funding of any particular transaction. Download the paper: http://www.hbs.edu/research/pdf/10-106.pdf Leveraging Team Familiarity to Handle Uncertainty: A Resource-based View of Team Performance Authors:Heidi K. Gardner,... View Details
Keywords: Martha Lagace