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- All HBS Web
(731)
- News (69)
- Research (543)
- Events (1)
- Multimedia (1)
- Faculty Publications (229)
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- 07 Feb 2017
- First Look
First Look at New Research: February 7
Organization Science Innovation Outcomes in a Distributed Organization: Intra-Firm Mobility and Access to Resources By: Choudhury, Prithwiraj Abstract—Prior research has established a relation between intra-firm mobility and innovation... View Details
Keywords: Sean Silverthorne
- 28 Apr 2009
- First Look
First Look: April 28, 2009
Working PapersNo Harm, No Foul: The Outcome Bias in Ethical Judgments (revised) Authors:Francesca Gino, Don A. Moore, and Max H. Bazerman Abstract We present six studies demonstrating that outcome... View Details
Keywords: Martha Lagace
- 02 Oct 2007
- First Look
First Look: October 2, 2007
experience of individuals in a team (i.e., years in a given role within a team) is associated with better team performance. We examine the impact of role experience separately for team managers and team members. We find that a manager's role experience is positively... View Details
Keywords: Martha Lagace
- 15 Dec 2009
- First Look
First Look: Dec. 15, 2009
pairwise industry and establishment level and measure agglomeration in a global and continuous metric space. These indices exhibit distinct advantages compared to traditional measures of agglomeration... View Details
Keywords: Martha Lagace
- 12 Jul 2006
- Research & Ideas
Competition the Cure for Healthcare
the doctor did a bad job. But with evidence on outcomes and true risks, the burden of proof to sue a doctor will rise. Doctors will learn to be happier in a world where they are measuring results more than... View Details
- 16 Jun 2009
- First Look
First Look: June 16
economic theory of GAAP under the assumption that GAAP's objective is to facilitate efficient capital allocation within an economy. The theory predicts that GAAP, as shaped by the economic forces of demand for and supply of financial information would focus on... View Details
Keywords: Martha Lagace
- 15 Dec 2015
- First Look
December 15, 2015
payments—single payments that cover all the care for a patient’s medical condition or treatment over a specified timeframe—are increasingly being deployed to motivate the delivery of better patient outcomes at lower costs. Hoag Orthopedic... View Details
Keywords: Carmen Nobel
- April 2019 (Revised January 2025)
- Case
Clear Link Technologies, LLC: Driving Sales with Peer Effects
By: Christopher Stanton, Richard Saouma and Olivia Hull
The importance of a good peer or coworker is widely discussed, but understanding the glue that makes coworkers valuable is less understood. This case sheds light on the importance of peers and the practices and environments that make a group greater than the sum of its... View Details
Keywords: Talent and Talent Management; Interactive Communication; Experience and Expertise; Decision Making; Training; Design; Compensation and Benefits; Knowledge Acquisition; Knowledge Sharing; Human Capital; Working Conditions; Measurement and Metrics; Outcome or Result; Performance; Performance Improvement; Research; Sales; Salesforce Management; Motivation and Incentives; Telecommunications Industry; Utah; United States
Stanton, Christopher, Richard Saouma, and Olivia Hull. "Clear Link Technologies, LLC: Driving Sales with Peer Effects." Harvard Business School Case 819-072, April 2019. (Revised January 2025.)
- November 1994 (Revised March 1996)
- Case
Pepsi's Regeneration, 1990-1993
By: David A. Garvin and Donald N. Sull
Craig Weatherup, the president and CEO of Pepsi Cola, leads a change process that completely transforms his company. It includes a new vision, operating philosophy, strategy, and organizational structure. He also introduces process improvement techniques and builds new... View Details
Keywords: Transformation; Leading Change; Growth and Development Strategy; Management Systems; Standards; Organizational Structure; Outcome or Result; Performance Improvement; Problems and Challenges; Food and Beverage Industry
Garvin, David A., and Donald N. Sull. "Pepsi's Regeneration, 1990-1993." Harvard Business School Case 395-048, November 1994. (Revised March 1996.)
- 31 Aug 2016
- Research & Ideas
One Quarter of Entrepreneurs in the United States Are Immigrants
rather than stop with static measures of firm creation, the researchers tracked the fortunes of the firms that the immigrant entrepreneurs created. Examining statistics on growth and survival, they found that immigrant-founded companies... View Details
Keywords: by Michael Blanding
- 10 Jun 2002
- Research & Ideas
How to Look at Globalization Now
instability in Latin America and Russia give fodder to the global skeptics. Why do you advocate a more historically measured view of globalization? A: Accounts of the cross-border integration of markets have tended to get very wrapped up... View Details
Keywords: by Martha Lagace
- 26 Feb 2008
- First Look
First Look: February 26, 2008
memories of extremely good and bad experiences, most outcomes are seen as losses in positive domains and as gains in negative domains. Utility is thus concave across outcomes in negative but convex in... View Details
Keywords: Martha Lagace
- 08 Jul 2015
- What Do You Think?
Do Americans Work Too Much and Think About Work Too Little?
an additional 5 million people full-time, non-executive employees making up to about $50,000 per year. Any number of outcomes are predicted: More jobs. Fewer jobs. More productivity. Less productivity. Lower profits. No significant effect... View Details
- 15 Nov 2004
- Research & Ideas
Solving the Health Care Conundrum
have been largely ineffective as they failed to address the root causes of the problems and have dealt instead with micromanaging and inspecting providers and forcing process compliance as opposed to achieving outcomes and results. The... View Details
- 06 Dec 2016
- First Look
December 6, 2016
other clinical personnel talk more with patients and each other can be the least expensive and most effective approach for producing better outcomes at lower total costs. Publisher's link:... View Details
Keywords: Sean Silverthorne
- 02 Sep 2014
- First Look
First Look: September 2
to engage in deception. Drawing on literatures in social psychology and workplace self-esteem, we theorize that negative comparisons with peers could cause either junior or senior employees to seek to improve reported relative performance View Details
Keywords: Sean Silverthorne
- 15 Nov 2011
- First Look
First Look: November 15
referring users to all manner of other sites, and in light of striking market concentration among search engines. Read the paper: http://www.nls.ac.in/ojs-2.2.3/index.php/IJLT/article/viewFile/92/72 Measuring the Prevalence of... View Details
Keywords: Sean Silverthorne
- 25 Sep 2018
- First Look
New Research and Ideas, September 25, 2018
stores with higher information-gathering costs for headquarters). Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=50576 Measuring Gentrification: Using Yelp Data to Quantify Neighborhood Change By: Glaeser, Edward... View Details
Keywords: Dina Gerdeman
- 28 Jan 2014
- First Look
First Look: January 28
https://www.hbs.edu/faculty/Pages/download.aspx?name=gray%20rand%20et%20al.pdf August 2013 PLoS ONE Give What You Get: Capuchin Monkeys (Cebus apella) and 4-year-old Children Pay Forward Positive and Negative Outcomes to Conspecifics By:... View Details
Keywords: Sean Silverthorne
- 20 Feb 2018
- First Look
First Look at New Research and Ideas, February 20, 2018
bonds generates a crowding out of corporate lending. For a given domestic firm, new debt is less likely to be a loan—i.e., the loan supply contracts—when local banks have purchased more domestic sovereign debt and when that debt is risky (as View Details
Keywords: Sean Silverthorne