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Show Results For
- All HBS Web
(883)
- People (2)
- News (220)
- Research (483)
- Multimedia (12)
- Faculty Publications (305)
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- 04 Mar 2002
- Research & Ideas
Don’t Lose Money With Customers
at the market level, then translate these into strategies at the market segment level. A paper mill's marketing strategy, for instance, might call for selling newsprint to the publishing industry segment and paperboard to the packaging... View Details
Keywords: by Peter K. Jacobs
- 12 Jul 2016
- First Look
July 12, 2016
lead for offering a customer relationship management (CRM) solution as a Web-based service. Siebel, the leader in CRM packaged software sales, has to devise a strategy to compete with salesforce.com. Purchase this case:... View Details
Keywords: Sean Silverthorne
- 08 Apr 2014
- First Look
First Look: April 8
pre-negotiate a harsh new "contingent" sanctions package with Congress and work to ensure buy-in from U.S. allies. The contingent sanctions should avoid the many deal-killing provisions of the recently defeated Menendez-Kirk... View Details
Keywords: Sean Silverthorne
- 08 Oct 2007
- Research & Ideas
Management Education’s Unanswered Questions
charismatic CEO. The founders saw a profession in terms of using one's knowledge for the advancement of societal interest. What I found even more interesting was the legitimation and justification of CEO compensation packages and the... View Details
- 10 Apr 2012
- First Look
First Look: April 10
authorities in the U.S. and the EU in formulating environmental regulations in three areas: automotive emissions for health-related (criteria) pollutants, packaging waste, and global climate change. Automotive emissions are relatively... View Details
Keywords: Carmen Nobel
- 28 Aug 2018
- First Look
New Research and Ideas, August 28, 2018
Disrupting Consumer Packaged Goods Brandless, an online direct-to-consumer seller of upscale private-label consumer packaged goods, offered consumers a limited assortment of values-conscious products... View Details
Keywords: Dina Gerdeman
- 23 Apr 2008
- Op-Ed
The Gap in the U.S. Treasury Recommendations
not disappear. With tightened credit standards and higher capital requirements on loans, it became more profitable for banks to package loans as securities and sell the credit risk to the buyers of securities in the domestic and... View Details
- 10 Apr 2006
- Research & Ideas
American Auto’s Troubled Road
dominance. Toyota, shunning these approaches, took advantage of this Detroit "blind spot." While less generous in its compensation packages for workers, Toyota "strives to use its labor force in flexible, creative, and... View Details
- 09 Dec 2008
- First Look
First Look: December 9, 2008
economists—had foreseen. The crisis raises questions about how competently financial institutions, such as mutual funds, managed their global capital investments. It raises questions about how effective the International Monetary Fund's View Details
Keywords: Martha Lagace
- 21 Apr 2008
- Research & Ideas
The New Math of Customer Relationships
to have packaged and measured the relationships in a way that made sense to a lot of people. Q: Many companies approach creating a good customer experience as a discrete action: a customer satisfaction program, for example. But your books... View Details
Keywords: by Sean Silverthorne
- 20 Feb 2001
- Research & Ideas
What’s Next for Japan
competitive Japan, he said. But an undercurrent throughout the post-war period emphasized a second, noncompetitive Japan, as well, according to Porter. "Consumer packaged goods, chemicals, agriculture, software, and aircrafts were... View Details
Keywords: by Hilah Geer
- 20 Aug 2013
- First Look
First Look: August 20
effective "career narrative"―a tool for packaging and sharing a professional's past achievements, long-term goals, and forward-looking needs through a compelling story. It focuses mostly on the ways junior professionals can... View Details
Keywords: Anna Secino
- 09 Jan 2014
- Research & Ideas
Excerpt: ’Fortune Tellers’
Wall Street Journal, the Commercial and Financial Chronicle, and the Chicago Tribune. Some forecasters packaged snippets of their forecasts to be sold through news syndicates and to appear in daily newspapers such as the Alton (Illinois)... View Details
Keywords: by Walter A. Friedman
- 06 Oct 2003
- What Do You Think?
Is “the Innovator’s Solution” to Sustained Corporate Growth an Unnatural Act?
business processes [are outsourced] under the pretext of 'cost savings' ... huge compensation packages [encourage cautious leadership]." Mainak Banerjee, in concurring with Eckel's latter point, says, "The worst thing that can... View Details
Keywords: by James Heskett
- 02 Jan 2018
- First Look
First Look at New Research and Ideas, January 3, 2018
on-demand programming. Priced at $39.99 per month, Hulu Live TV offered consumers a tremendous savings over traditional cable program packages and allowed subscribers to watch programs on Internet-connected televisions and a wide range of... View Details
Keywords: Sean Silverthorne
- 16 Aug 2016
- First Look
August 16, 2016
U.S. market? Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/516117-PDF-ENG Harvard Business School Case 216-039 Supply Chain Finance at Procter & Gamble In April 2013, Procter & Gamble (P&G), the world’s largest consumer View Details
Keywords: Sean Silverthorne
- 29 Jul 2002
- Research & Ideas
Get Off the Dime!
Buffalo. We would use the same basic steps to purchase a pen, generator, or a hammer. The point was to use new technology to take advantage of economies of scale. The executive committee for our company met one month to discuss changes that were needed in our View Details
Keywords: by John P. Kotter & Dan S. Cohen
- 01 Aug 2005
- What Do You Think?
Is There an “Efficient Market” in CEO Compensation?
largely by scale alone." Several respondents offered an explanation for these phenomena. Typical was Rahul Sharma's comment: " . . . these high executive compensation packages are . . . necessitated by the reduced 'lifespans' of... View Details
Keywords: by James Heskett
- 29 Sep 2015
- First Look
September 29, 2015
facing growing dissatisfaction with traditional cable packages and the rise of online streaming, was ripe for disruption, but would Apple be able to build a competitive offering? The automotive industry, with the rise of electric cars and... View Details
Keywords: Sean Silverthorne
- 05 Mar 2013
- First Look
First Look: March 5
513-044 From modest beginnings as a cashew trader in Nigeria, Olam, founded by Indian nationals in 1989, has grown into a leading global agricultural trading company, with annual revenues of $14 billion. The company recently has begun investing in farms and in the... View Details
Keywords: Sean Silverthorne