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- All HBS Web (849)
- Faculty Publications (213)
- 25 Oct 2011
- First Look
First Look: October 25
on policies that have the same form as the one currently used in the United States. In particular, we consider policies that are based on a point system, which ranks patients according to some priority criteria, e.g., waiting time,... View Details
Keywords: Sean Silverthorne
- 29 Jan 2018
- Book
How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster
is in process. Teaming, she says, is essential to organizational learning. In her new book Extreme Teaming: Lessons in Complex, Cross-Sector Leadership, Edmondson, the Novartis Professor of Leadership and Management at Harvard Business... View Details
- 04 Apr 2011
- HBS Case
Reinventing the National Geographic Society
publications, National Geographic's subscription revenue has declined significantly, from $284 million in 1999 to $211 million in 2009. The value of becoming a member of the Society, once a matter of prestige, has eroded. The institution has made large bets on various... View Details
- Web
Career Re-Entry & Flexible Work - Alumni
Learning to create an effective network, improve your interpersonal skills, access new information, and connect with important organizational stakeholders in this self-guided course. Resume Maintenance Make it a habit to document your... View Details
- 05 Jul 2022
- What Do You Think?
Have We Seen the Peak of Just-in-Time Inventory Management?
supply of “safety stock” was the order of the day for those using slower forms of transportation. "The result, of course, was what came to be known as 'just-in-time' inventory management, as championed by firms such as Toyota." One of my... View Details
- 09 Aug 2016
- First Look
August 9, 2016
forthcoming Organizational Behavior and Human Decision Processes Managing Perceptions of Distress at Work: Reframing Emotion as Passion By: Wolf, Elizabeth Baily, Jooa Julia Lee, Sunita Sah, and Alison Wood Brooks Abstract—Expressing... View Details
Keywords: Sean Silverthorne
- 02 Jun 2009
- First Look
First Look: June 2, 2009
Organizational Ambidexterity: IBM and Emerging Business Opportunities Authors:Charles A. O'Reilly, III, Michael L. Tushman, and J. Bruce Harreld Publication:California Management Review (forthcoming) Abstract The empirical evidence is... View Details
Keywords: Martha Lagace
- 12 Nov 2001
- Research & Ideas
The Three Components of Family Governance
employment in the business. The board of directors sets policy for the business and may also make recommendations to the family council in matters that concern the business. The board and family council should coordinate their work and not overstep each other's... View Details
- Web
The Railroads: The First Big Business - Railroads and the Transformation of Capitalism | Harvard Business School
were the biggest and richest organizations in the country, and then the world,” sociologist Charles Perrow argues. “They set organizational forms that would dominate all of industry for the next century.” 7... View Details
- 17 Oct 2013
- Working Paper Summaries
Sharing Design Rights: A Commons Approach for Developing Infrastructure
Keywords: by Nuno Gil & Carliss Y. Baldwin
- 11 Jan 2022
- Research & Ideas
Feeling Seen: What to Say When Your Employees Are Not OK
verbally recognizing how employees feel, particularly when they are sad, upset, or angry, helps coworkers form a much deeper connection. The team’s paper, Emotional Acknowledgement: How Verbalizing Others’ Emotions Fosters Interpersonal... View Details
Keywords: by Pamela Reynolds
- 03 Oct 2017
- First Look
First Look at Research and Ideas, October 3, 2017
powerful insights and practical guidelines that allow managers to bridge professional divides and organizational boundaries in order to work together effectively, this is a new exploration of the challenges involved in today's global... View Details
Keywords: by Sean Silverthorne
- February 2008 (Revised February 2008)
- Supplement
Lincoln Financial Group (B): Making LFD a Reality
LFG reorganizes its business in order to improve customer intimacy. However, to implement the strategy, they need to effect significant changes in the skills of their salespeople. This case series straddles human resource management, corporate strategy, and sales... View Details
Keywords: Organizational Change and Adaptation; Customer Focus and Relationships; Financial Services Industry
Godes, David B., and David Lane. "Lincoln Financial Group (B): Making LFD a Reality." Harvard Business School Supplement 508-029, February 2008. (Revised February 2008.)
- 11 Jul 2016
- HBS Case
Neurodiversity: The Benefits of Recruiting Employees with Cognitive Disabilities
valuable lessons for MBAs. Pisano focuses on organizational issues, given the complex and multi-layered process required. He wants students to think beyond the feel-good nature of the program and dig into how to build a successful,... View Details
- 17 Aug 2010
- First Look
First Look: August 17
discriminant validity from voice-related individual and organizational factors and their incremental predictive validity on workplace silence. Collectively, the results from the four studies indicate the prevalence of implicit voice... View Details
Keywords: Martha Lagace
- 22 Jan 2013
- First Look
First Look: Jan. 22
Publication:Academy of Management Annals Abstract The concept of imprinting has attracted considerable interest in numerous fields-including organizational ecology, institutional theory, network analysis, and career research-and has been... View Details
Keywords: Sean Silverthorne
- 26 Nov 2001
- Research & Ideas
How Toyota Turns Workers Into Problem Solvers
American Big Three and many other auto companies had done major benchmarking studies, and they and other companies had tried to implement their own forms of the Toyota Production System. There is the Ford Production System, the Chrysler... View Details
- February 2008 (Revised December 2011)
- Case
Weber Shandwick: The Client Relationship Leader Program
By: Robert G. Eccles and Kerry Herman
In 2002 Weber Shandwick, a leading global public relations agency, instituted a Client Relationship Leader (CRL) Program for its top 32 global accounts. The purpose of the program is to ensure that all of the firm's resources across geographies, practice areas, and... View Details
Keywords: Blogs; Competency and Skills; Customer Relationship Management; Organizational Change and Adaptation; Organizational Design; Social and Collaborative Networks; Competitive Advantage; Public Relations Industry
Eccles, Robert G., and Kerry Herman. "Weber Shandwick: The Client Relationship Leader Program." Harvard Business School Case 408-077, February 2008. (Revised December 2011.)
- 28 Nov 2005
- Research & Ideas
Unilever: Transformation and Tradition
These years saw a major search for the organizational forms that would enable this knowledge to be exploited fully. Among the principal achievements of Klijnstra, Orr, and Van den Hoven was the correction of... View Details
- Web
Events - Business History
Form of Capitalism" Francesca Trivellato (IAS), Comment Mattias Fibiger (HBS), Chair Mary Hicks (Chicago), "Captivity's Commerce: The Theory and Methodology of Slaving and Capitalism" Bernard Harcourt (Columbia, Law), "The Kraken,... View Details