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  • 06 Dec 2019
  • Blog Post

Moving to the States with My Daughter to Pursue an MBA and Switch Careers

creativity, and tangible impact. Still, I realized that I was not satisfied with my growth and needed something more challenging and fulfilling... View Details
  • June 2012
  • Article

Leadership Is a Conversation

By: Boris Groysberg and Michael Slind
Globalization and new technologies have sharply reduced the efficacy of command-and-control management and its accompanying forms of corporate communication. In the course of a recent research project, the authors concluded that by talking with employees, rather than... View Details
Keywords: Employees; Management Style; Interpersonal Communication; Leadership; Cooperation; Partners and Partnerships
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    Building the Future: Big Teaming for Audacious Innovation

    Machiavelli famously wrote, "There is nothing more difficult to take in hand, more perilous to conduct, or more uncertain in its success than to take the lead in the introduction of a new order of things." That's what this book is about—innovation far more audacious... View Details
    • 01 Dec 1998
    • News

    Year 2000 Computer Problem and You: Disaster for Some, Lessons for All

    who aren't yet positioned to meet the deadline? Do a software inventory and begin your triage. What programs do you have? Which are absolutely critical to your business? How long will each take to repair?... View Details
    • 27 Jul 2023
    • Blog Post

    Buy big, sell small

    bus to restock. Their orders are relatively small, so they can’t negotiate on prices or credit terms,” adds Shruti, who watched her uncle’s kirana go out of business years ago due to issues with pricing and... View Details
    • 13 Mar 2019
    • News

    The First Five Years: Sierra Smith and Taylor Wiegele (both MBA 2017)

    (but growing!) company, which means that every day is a new adventure. On the ‘typical’ side, there are the must-dos: order fulfillment, customer service, and paying the bills. Beyond that, on any given day... View Details
    • May 1992
    • Supplement

    Fabtek (B)

    By: Rowland T. Moriarty Jr. and Benson P. Shapiro
    Presents an urgent order for repair service from an important customer who had purchased an item from a competitor. The item, which TiFab had bid on, went out at a price that TiFab predicted was below the amount necessary to ensure quality manufacture. Now the customer... View Details
    Keywords: Price; Bids and Bidding; Production; Quality; Competitive Strategy
    Related
    • 30 Apr 2024
    • Book

    When Managers Set Unrealistic Expectations, Employees Cut Ethical Corners

    In the 1990s, when Harvard Business School Professor Lynn S. Paine was researching and writing about examples of corporate misconduct, she hoped more businesses would take decisive action to root out fraud... View Details
    Keywords: by Dina Gerdeman
    • October 2011 (Revised May 2015)
    • Case

    The American Repertory Theater

    By: Rohit Deshpande, Allen S. Grossman and Ryan Johnson
    When Diane Paulus, artistic director and CEO of the American Repertory Theater (A.R.T.) first started in 2008, she attracted media coverage around an aesthetic that aimed to give the audience more ownership over the theater experience, excited theatergoers by... View Details
    Keywords: Advertising Campaigns; Arts; Business Model; Leading Change; Media; Organizational Change and Adaptation; Nonprofit Organizations; Competitive Strategy; Entertainment and Recreation Industry; North and Central America
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    • November 2012 (Revised July 2013)
    • Supplement

    The Great East Japan Earthquake (B): Fast Retailing Group's Response

    By: Hirotaka Takeuchi, Kenichi Nonomura, Dena Neuenschwander, Meghan Ricci, David Roth, Kate Schoch and Sergey Vartanov
    A few hours after the earthquake hit on March 11, 2011, CEO Tadashi Yanai of Fast Retailing was eating sushi at a restaurant near his office. He was confident that his store managers would be able to decide for themselves the best action to take in the midst of this... View Details
    Keywords: Japan; Earthquake; Fast Retailing Group; Decisions; Natural Disasters; Crisis Management; Retail Industry; Japan
    Related
    • 01 Mar 2020
    • News

    How Coronavirus Is Creating A Watershed Moment For Remote Work

    • 18 Jun 2024
    • Blog Post

    Alumni Career Journey: Ben Schutzman (MBA 2016) - Driving Positive Impact on Community and Climate

    issue. What were you doing prior to HBS? What made you decide to go to HBS? I graduated from Washington University with an undergraduate degree in civil engineering and, just before applying to HBS, I was a management consultant at Deloitte. After View Details
    • 21 Dec 2021
    • News

    Classics for Christmas: The Best Books You Should Have Read

    • 2021
    • Book

    The Emergence of Charismatic Business Leadership

    By: Richard S. Tedlow
    In The Emergence of Charismatic Business Leadership is an examination of how the role of the business leader in the U.S. has changed from World War II to the present. A small number of high-profile individuals have transformed the face of modern-day leadership,... View Details
    Keywords: Charisma; Leadership; Management Skills; Leadership Style; Personal Characteristics; Success
    Related
    • April 27, 2020
    • Article

    A Crisis Playbook for Family Businesses

    By: Josh Baron and Ben Francois
    In a business crisis, the power of family business owners is magnified. Unlike public companies, which typically focus on maximizing shareholder value, family owners value objectives that usually go well beyond financial returns (e.g., family legacy, reputation). This... View Details
    Keywords: COVID-19 Pandemic; Crisis Management; Family Ownership; Family and Family Relationships
    Related
    • 11 Jan 2022
    • Research & Ideas

    Feeling Seen: What to Say When Your Employees Are Not OK

    sanctions in order to try to help someone who is maybe going through a difficult time." Zlatev, who partnered with Justin Berg, an assistant professor at the Stanford Graduate School of Business, and former... View Details
    Keywords: by Pamela Reynolds
    • 14 Oct 2020
    • Blog Post

    Veteran Financial Aid Outlook

    services have, or fulfilling a pre-assignment requirement to teach at one of the Service Academies or to be a strategist, my advice is to brace yourself for some loans. This is not unique to Harvard, though. Remember that VA allowable... View Details
    • September 2020
    • Article

    Customer Supercharging in Experience-Centric Channels

    By: David R. Bell, Santiago Gallino and Antonio Moreno
    We conjecture that for online retailers, experience-centric offline store formats do not simply expand market coverage, but rather, serve to significantly amplify future positive customer behaviors, both online and offline. We term this phenomenon “supercharging” and... View Details
    Keywords: Retail Operations; Marketing-operations Interface; Omnichannel Retailing; Experience Attributes; Quasi-experimental Methods; Operations; Internet and the Web; Marketing Channels; Consumer Behavior; Retail Industry
    Related
    • 01 Oct 1998
    • News

    Andresen Becomes First European and First Exec. Ed. Graduate to Endow HBS Professorship

    Andresen's 1986 departure). Andresen took time out to attend Harvard's Advanced Management Program in 1974 in order "to test my standards of management," he says. "I had been working nonstop for over five years View Details
    • 26 May 2022
    • HBS Case

    Apple vs. Feds: Is iPhone Privacy a Basic Human Right?

    privacy comes under fire An industrial engineer known for his practical work style and deep manufacturing expertise, Cook has used his position to take on several hot-button topics, including fighting... View Details
    Keywords: by Avery Forman