Open Innovation - Publications - Faculty & Research

26 Jun 2020
Research & Ideas

Why Japanese Businesses Are So Good at Surviving Crises

by overcoming personal struggle before, and she knew firsthand what supplies fellow shelter survivors needed most. Kato accepted the challenge, reopening her store 11 days after the earthquake struck. Soon afterward, seeing customers flocking to that one store, other... View Details

Keywords: by Dina Gerdeman

03 Jan 2023
Book

Confront Workplace Inequity in 2023: Dig Deep, Build Bridges, Take Collective Action

culture. “This is about leadership development and crafting innovative cultures,” says Opie. “So many companies are locked. They have these arthritic approaches to diversity, equity, and inclusion, and then they're shocked when they don't... View Details

Keywords: by Pamela Reynolds

16 Jul 2020
Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

25-50 percent even after restaurants are permitted to reopen. It’s still an open question how skittish the American public will be about returning to one of its favorite pasttimes. As a result, the restaurant industry that emerges from... View Details

Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage

06 May 2021
HBS Case

How Four Women Made Miami More Equitable for Startups

Noting that many urban youth lacked tech skills, she and her husband Derek Pearson launched Code Fever, a company offering training camps and hackathons for young people, and transformed a vacant building in a historically Black neighborhood into a co-working space and... View Details

Keywords: by Carolyn DiPaolo

22 Aug 2005
Research & Ideas

Restoring a Global Economy, 1950–1980

nonresident convertibility, which permitted foreigners to move funds for current account purposes freely from one country to another. This was the key development in the establishment of a liberal and open international economy. It had an... View Details

Keywords: by Geoffrey Jones

31 Oct 2017
First Look

New Research and Ideas, October 31, 2017

Potential of Patient-Reported Outcomes By: Rotenstein, Lisa, Robert S. Huckman, and Neil Wagle Abstract—No abstract available. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53372 forthcoming Clinical Pharmacology & Therapeutics View Details

Keywords: by Sean Silverthorne

21 Oct 2015
Research & Ideas

How to Predict if a New Business Idea is Any Good

In 2008, entrepreneur Brian Chesky and his two San Francisco roommates made the rounds of Silicon Valley VC firms with what they thought was a great idea: a website and mobile app that would allow homeowners to open their homes to... View Details

Keywords: by Michael Blanding; Accommodations; Financial Services

16 Mar 2020
Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

a Google doc or Slack. This is how virtual companies work. If you and I are working as a team, I can work in a Google doc and explain what I’ve done, and you can wake up in a different time zone or city, open it up, and see the work I’ve... View Details

Keywords: by Dina Gerdeman

2009
Chapter

Creating Superior Customer Value in a Connected World

By: Ranjay Gulati

"In the early twenty-first century, customers are more demanding than ever, and difficult economic times make them all the more so. As customers tighten their wallets and increase their demands, firms face greater pressure to provide superior customer value. Reducing... View Details

Keywords: Customer Satisfaction; Customer Value and Value Chain; Consumer Behavior; Product Design; Social and Collaborative Networks; Value Creation

Citation

07 Jul 2019
HBS Case

Walmart's Workforce of the Future

technological innovations such as robot workers and in-house incubators. Walmart fights a revenue drop The case details how the rise of ecommerce (and the success of Amazon in particular) affected Walmart’s discount stores (which sell... View Details

Keywords: by Julia Hanna; Retail

18 Nov 2014
First Look

First Look: November 18

integration, and corporate governance. This article surveys this recent research with the goal of highlighting the main themes it explores, the key results it establishes, and the leading open questions it raises. Download working paper:... View Details

Keywords: Sean Silverthorne

23 Oct 2000
Research & Ideas

The Strategy-Focused Organization

McCool opened his remarks by confirming people's fears that the first quarter results had fallen far below plan. But he continued in an unexpected way: From what I can see, we had a good quarter even though financial results were... View Details

Keywords: by Robert S. Kaplan & David P. Norton

20 Dec 2011
First Look

First Look: December 20

innovation in open systems is an important trend in the modern global economy. In general, distributed innovation is made possible by the modularity of the underlying product... View Details

Keywords: Carmen Nobel

15 Nov 2022
Op-Ed

Why TikTok Is Beating YouTube for Eyeball Time (It’s Not Just the Dance Videos)

no-barrier-to-entry open mic night. Message delivery. Brands and other organizations hire influencers to use the platform to distribute a message, particularly on fashion, cosmetics, and food. To them, it is just another form of paid... View Details

Keywords: by John Deighton and Leora Kornfeld

14 May 2013
First Look

First Look: May 14

But, surprisingly, athletic success impacts applications even among academically stronger students. 2006 Harvard Business Review The Performance Frontier: Innovating for a Sustainable Strategy By: Eccles, Robert G., and George Serafeim... View Details

Keywords: Sean Silverthorne

01 Oct 2001
Research & Ideas

How To Make Restructuring Work for Your Company

its consumer tissue products business. Management was quite open in declaring this goal. However, experience suggests that investors and analysts generally reward promises of revenue growth much less than they do evidence of cost... View Details

Keywords: by Stuart C. Gilson

23 Jan 2013
Research & Ideas

Three-Dimensional Strategy: Winning the Multisided Platform

sorting all these clothes." But with those additional inventory risks and associated expenses come greater control and higher absolute dollar margins. Growth is much easier and more capital efficient, however, under the MSP model. "eBay can View Details

Keywords: by Julia Hanna

05 Jun 2007
First Look

First Look: June 5, 2007

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=107070 Beijing Hualian Harvard Business School Case 906-403 China's fifth largest domestic retailer faced intensifying competition from Wal-Mart and Carrefour with the opening... View Details

Keywords: Martha Lagace

25 Aug 2014
HBS Case

Starbucks Reinvented

of what he wanted to accomplish. The case, Koehn's fourth to focus on Starbucks, opens in February 2007. Schultz, no longer Starbucks' CEO but still its chairman, is worried the company is losing its ability to be true to its values while... View Details

Keywords: by Julia Hanna; Food & Beverage

29 Jul 2013
Research & Ideas

A Manager’s Moral Obligation to Preserve Capitalism

Ramanna, who holds appointments as the Henry B. Arthur Fellow, supporting the research and teaching of business ethics, and as a Marvin Bower Fellow, helping faculty launch innovative new business agendas. "Capitalism delivers on... View Details

Keywords: by Michael Blanding

Publications