No Haggle Pricing - Publications - Faculty & Research

06 Jan 2020
Research & Ideas

Motivate Your High Performers to Share Their Knowledge

worker shared a trick for keeping track of information customers share at the beginning of calls, reducing a source of stress. Another advised a colleague not to “unbundle” the price of features when presenting customers with potential... View Details

Keywords: by Michael Blanding

06 Aug 2021
Book

Steve Jobs and the Rise of the Celebrity CEO

a desperate attempt to remain relevant in the world of Windows 95. In a remarkable turn of events, Apple’s then CEO, Amelio, engineered the purchase of NeXT in December of 1996 for the startlingly high price of $429 million in cash and... View Details

Keywords: by Dina Gerdeman

16 Aug 2022
Op-Ed

Now Is the Time for Entrepreneurs to Play Offense

price and had a dozen offers in front of them. Today, layoffs—particularly at growth stage companies—have led to a massive pullback in startup hiring. Thus, some of the most talented people in our ecosystem are suddenly up for grabs... View Details

Keywords: by Jeffrey Bussgang

22 Jul 2019
Book

How to Be a Digital Platform Leader

ended up a casualty of both Uber and Lyft’s aggressive pricing policies. A second common mistake is the failure to build, establish, and maintain trust. Platforms by their very nature require two unfamiliar parties to do business with... View Details

Keywords: by Martha Lagace

01 Feb 2021
What Do You Think?

Has the New Economy Finally Arrived?

wage rates and inflation, and therefore low unemployment and inflation. One way to think about the model is that nirvana is the point at which the economic benefits of lower unemployment no longer exceed the economic penalties of... View Details

Keywords: by James Heskett

06 Feb 2013
What Do You Think?

Is ‘Conscious Capitalism’ an Antidote to Income Inequality?

Delves says, "that most people are paid so little?" How can inequality be reduced to optimal levels? Is this the responsibility of government? Or is it the responsibility of the private sector? John Mackey, cofounder and co-CEO of Whole Foods Market, is View Details

Keywords: by James Heskett

18 Oct 2017
Research & Ideas

How Economic Clusters Drive Globalization

smallholder farmers capitalized on existing infrastructure to farm rubber around the edges of established groves, creating a rubber supply parallel to that produced by the foreign direct-invested estates. This increase in supply drove down View Details

Keywords: by Julia Hanna; Agriculture & Agribusiness

16 Dec 2019
Research & Ideas

Taking on the Taboos That Keep Women Out of India's Workforce

deposit; in the fifth, the control group, no intervention took place. As background, Rigol and her coauthors note that the federal work program featured in the study transitioned from cash to electronic payments in 2008. In late 2012, the... View Details

Keywords: by Julia Hanna

07 Feb 2012
First Look

First Look: February 7

and how quoted prices might reflect expectations that are hard to justify. Regardless of which valuation method is employed (e.g., residual income, discounted cash flow, multiples), the case provides a platform (i) to map the firm's key... View Details

Keywords: Sean Silverthorne

10 Sep 2012
HBS Case

HBS Cases: Branding Yoga

Bikram," he says. "She's not as regimented in her form of yoga. There's no Sanskrit in her yoga. Bikram is about Sanskrit. Bikram is about India. She's quintessentially American." Adding Value Deshpandé taught the case for... View Details

Keywords: by Kim Girard; Entertainment & Recreation

25 Jul 2005
Research & Ideas

Fool vs. Jerk: Whom Would You Hire?

and the socially clueless. Still, people in an organization can be roughly classified using a simple matrix. Our research showed (not surprisingly) that, no matter what kind of organization we studied, everybody wanted to work with the... View Details

Keywords: by Tiziana Casciaro & Miguel Sousa Lobo

09 Jan 2006
Research & Ideas

When Benchmarks Don’t Work

adage about the economist who knows the price of everything and the value of nothing. When the benchmark used to evaluate a department or a process is based on an aggregate financial metric, the assumption is that the department or... View Details

Keywords: by Robert S. Kaplan; Service

06 Dec 2017
What Do You Think?

Is It Time To Break Up Amazon, Apple, Facebook, or Google?

from the US the ‘largest home market’ advantage, allowing them to subsidize pricing globally. I guarantee that Tencent, Alibaba and others will fill the gap left by a misguided break up.” David de Weese added, “It is not at all clear that... View Details

Keywords: by James Heskett; Technology; Web Services

10 Nov 2003
Research & Ideas

Globalization: The Strategy of Differences

labels 'international' and 'domestic' no longer apply." His globalization program, often summarized under the tagline "think global, act global," had included an unprecedented amount of standardization. By the time he... View Details

Keywords: by Pankaj Ghemawat

04 Nov 2013
Research & Ideas

The Real Cost of Bribery

high-morale companies averaged a 15.1 percent improvement in their stock price from 2011 to 2012, compared with a 4.1 percent year-over-year improvement among the lower-morale companies. Serafeim's findings also indicate that bribery... View Details

Keywords: by Carmen Nobel

29 Jan 2013
First Look

First Look: Jan. 29

resolution settings. It is believed that by making people more aware of their failure to notice and punish indirect unethical behavior, others can create a world where the use of intermediation will no longer provide harm doers an easy... View Details

Keywords: Sean Silverthorne

17 Dec 2007
Research & Ideas

The Rise of Medical Tourism

health-care professionals—doctors, nurses, technicians, etc. The fact that the cost of living is so much lower in India means that the same service is possible at a fraction of the price elsewhere. For most routine issues, as well as... View Details

Keywords: by Martha Lagace; Health; Medical Devices & Supplies

13 Sep 2021
Research & Ideas

Science: The Unlikely Frontier for New Business Ideas

intensity,” followed by patent filings that didn’t cite papers but referenced another patent that did. The least science-based products offered no connections to past research in their filings. "The added uncertainties and costs of tough... View Details

Keywords: by Avery Forman

04 Apr 2018
Research & Ideas

Smart Cities are Complicated and Costly: Here's How to Build Them

Chombosan Much promotion of smart cities assumes that municipalities will take a proactive, top-down, technology-first approach to urban progress. Thus far, these initiatives look for some forward-thinking city official (or immensely deep-pocketed private investor) to... View Details

Keywords: by John Macomber; Construction; Green Technology

11 Oct 2006
What Do You Think?

How Do We Respond to the “Dependency Ratio” Dilemma?

growing dependency ratios at the level of the firm tell us, regardless of where we are in the world. But several deplored what has been done about them. According to Francine McKenna, "There's no pension crisis in the executive suite... View Details

Keywords: by Jim Heskett

Publications