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  • All HBS Web  (1,330)
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    • News  (296)
    • Research  (958)
    • Events  (4)
    • Multimedia  (1)
  • Faculty Publications  (145)
← Page 20 of 1,330 Results →
  • 20 Dec 2010
  • Research & Ideas

Panama Canal: Troubled History, Astounding Turnaround

declined after World War II. What happened? A: In defense terms, the United States finally had to recognize something that naval strategists had long realized: The Panama Canal had no strategic value. Military analysts recognized as early... View Details
Keywords: by Sarah Jane Gilbert; Transportation
  • 12 Oct 2011
  • First Look

First Look: October 12

Publication:Brookings Papers on Economic Activity (spring 2011) Abstract This paper examines the optimal response of monetary and fiscal policy to a decline in aggregate demand. The theoretical framework is a two-period general equilibrium model in which View Details
Keywords: Sean Silverthorne
  • 01 Sep 2023
  • News

Case Study: The Home Team

prioritize scale for short-term losses. When I look at the top 10 proptech IPOs from the last five years, many touted big data as a unique advantage but have share prices today 90 percent down from their IPO. Venture investors and public... View Details
Keywords: Jen McFarland Flint; Real Estate
  • 16 Feb 2010
  • Research & Ideas

The Outside-In Approach to Customer Service

their lettuce. It's worth noting that the companies and business units in my study were tracked between 2001 and 2007. I picked these firms for no other reason than their genuine commitment and actions toward embracing an outside-in... View Details
Keywords: by Sarah Jane Gilbert; Consumer Products
  • Web

Nonprofit Strategy & Governance | Social Enterprise | Harvard Business School

given unrestricted due to concerns that restrictions on use und... No One Left Behind (A) By: Lynn S. Paine, Herman B. "Dutch" Leonard, Max Hancock and David Lane March 2025 (Revised June 2025) | Faculty Research In September 2021, the... View Details
  • 11 May 2016
  • Research & Ideas

Fix This! Why is it so Painful to Buy a New Car?

determined was a price fair to both sides. A few miles down the road, another dealer agreed to the price almost immediately. Buying a car is for many consumers an expensive, painful ordeal. Source: Mara... View Details
Keywords: by Sean Silverthorne; Auto
  • 04 Feb 2002
  • Research & Ideas

How a Juicy Brand Came Back to Life

price most observers found generous. The debacle cost both the chairman and president of Quaker their jobs and hastened the end of Quaker's independent existence (it's now a unit of PepsiCo). But that's not the end of the story. In... View Details
Keywords: by John Deighton; Food & Beverage
  • 01 Jun 2022
  • News

The Exchange: Same Great Price, Now with Fewer Chips

John Gourville and Alex MacKay (Image by John Ritter) Rising inflation and pandemic-related supply-chain challenges are driving up prices at the grocery store. While some manufacturers, like Procter & Gamble, have come forward to announce... View Details
Keywords: Miscellaneous Store Retailers; Retail Trade
  • 01 Feb 1999
  • News

Too Much of a Good Thing?

it's supposed to." Bower continues: "Theoretically, when an industry has excess capacity, prices fall and the least efficient producers can't survive." But, Bower adds, that doesn't always happen. "In many countries, for all sorts of... View Details
Keywords: Garry Emmons
  • 09 Nov 2010
  • First Look

First Look: November 9, 2010

illustrating my points with examples from companies including Home Depot, McDonald's, Merck, and Pfizer. There is no magic bullet that can target the pitfalls of your business strategy, but you must engage in ongoing, face-to-face... View Details
Keywords: Sean Silverthorne
  • 01 Jun 2023
  • News

Buy Big, Sell Small

bus to restock. Their orders are relatively small, so they can’t negotiate on prices or credit terms,” adds Shruti, who watched her uncle’s kirana go out of business years ago due to issues with pricing and... View Details
Keywords: Deborah Blagg; retail; supply chain management; entrepreneurship; leadership; innovation; Miscellaneous Store Retailers; Retail Trade
  • 20 Nov 2012
  • First Look

First Look: November 20

U.S. Census of Services for 1982-2007, we find agencies are more likely to unbundle with increasing size, diversification, and higher media prices and less likely with increasing age, larger media volume, and an interaction between media... View Details
Keywords: Sean Silverthorne
  • 06 Nov 2012
  • First Look

First Look: November 6

bankrupt fighting its War of Independence against Britain. At the war's end, the national government owed tremendous sums to foreign creditors and its own citizens. But lacking the power to tax, it had no means to repay them. The Founders... View Details
Keywords: Sean Silverthorne
  • 11 Mar 2019
  • Research & Ideas

Branding Sells Cereal, Handbags, and Vacations. Can It Sell a Country?

there’s no one-size-fits-all strategy. Capturing a city’s unique spirit and complex tapestry requires a custom approach. That said, many of the branding rules that apply to soda, clothes, and cars, also apply to places: Understand the... View Details
Keywords: by Danielle Kost; Tourism
  • 06 Oct 2003
  • Research & Ideas

The Problem with Hedge Funds

now emerge as managers in hedge funds. But investors who lost their shirts in the Internet and telecom funds managed by these people no longer give them their money. So how can the money managers (once of Internet mutual funds, now of... View Details
Keywords: by D. Quinn Mills
  • 08 Aug 2005
  • Research & Ideas

A Balanced Scorecard Approach To Measure Customer Profitability

no longer suffers losses from offering customized services. The menu prices also motivate customers to shift their purchasing and delivery patterns in ways that lower total costs to the benefit of both the... View Details
Keywords: by Robert S. Kaplan
  • 28 Nov 2005
  • Research & Ideas

Unilever: Transformation and Tradition

strengthened in the 1990s, compounded the problem of a governance structure which provided no outside perspectives or checks on decision making. By 1990 Unilever was no longer an underperforming firm. Its... View Details
Keywords: by Geoffrey Jones; Consumer Products
  • 06 Mar 2006
  • Research & Ideas

Four Strategies for Making Concessions

that the cost estimates are accurate (and perhaps conservative) given the complexity of the project and the short deadline. If the project manager is willing to make a concession, she might say: "This isn't easy for us, but we've made some adjustments on View Details
Keywords: by Deepak Malhotra
  • 22 Sep 2023
  • News

Capital Connection

housing complex. “They’re updating living spaces, replacing roofs, addressing years of deferred maintenance, and creating vibrant community spaces with playgrounds and picnic areas, with modest rent increases so residents are not priced... View Details
Keywords: Margie Kelley; Real Estate
  • 07 May 2014
  • What Do You Think?

How Should Wealth Be Redistributed?

diagnoses. Others advocated tax and non-tax solutions. The case against hasty change was made by Dave: "Market based capitalism is the greatest driving force of prosperity in the world today, but if we forget this and marginalize it through income redistribution,... View Details
Keywords: by James Heskett
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