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- All HBS Web
(1,330)
- People (1)
- News (296)
- Research (958)
- Events (4)
- Multimedia (1)
- Faculty Publications (145)
- 20 Dec 2010
- Research & Ideas
Panama Canal: Troubled History, Astounding Turnaround
declined after World War II. What happened? A: In defense terms, the United States finally had to recognize something that naval strategists had long realized: The Panama Canal had no strategic value. Military analysts recognized as early... View Details
- 12 Oct 2011
- First Look
First Look: October 12
Publication:Brookings Papers on Economic Activity (spring 2011) Abstract This paper examines the optimal response of monetary and fiscal policy to a decline in aggregate demand. The theoretical framework is a two-period general equilibrium model in which View Details
Keywords: Sean Silverthorne
- 01 Sep 2023
- News
Case Study: The Home Team
prioritize scale for short-term losses. When I look at the top 10 proptech IPOs from the last five years, many touted big data as a unique advantage but have share prices today 90 percent down from their IPO. Venture investors and public... View Details
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
their lettuce. It's worth noting that the companies and business units in my study were tracked between 2001 and 2007. I picked these firms for no other reason than their genuine commitment and actions toward embracing an outside-in... View Details
- Web
Nonprofit Strategy & Governance | Social Enterprise | Harvard Business School
given unrestricted due to concerns that restrictions on use und... No One Left Behind (A) By: Lynn S. Paine, Herman B. "Dutch" Leonard, Max Hancock and David Lane March 2025 (Revised June 2025) | Faculty Research In September 2021, the... View Details
- 11 May 2016
- Research & Ideas
Fix This! Why is it so Painful to Buy a New Car?
determined was a price fair to both sides. A few miles down the road, another dealer agreed to the price almost immediately. Buying a car is for many consumers an expensive, painful ordeal. Source: Mara... View Details
- 04 Feb 2002
- Research & Ideas
How a Juicy Brand Came Back to Life
price most observers found generous. The debacle cost both the chairman and president of Quaker their jobs and hastened the end of Quaker's independent existence (it's now a unit of PepsiCo). But that's not the end of the story. In... View Details
- 01 Jun 2022
- News
The Exchange: Same Great Price, Now with Fewer Chips
John Gourville and Alex MacKay (Image by John Ritter) Rising inflation and pandemic-related supply-chain challenges are driving up prices at the grocery store. While some manufacturers, like Procter & Gamble, have come forward to announce... View Details
- 01 Feb 1999
- News
Too Much of a Good Thing?
it's supposed to." Bower continues: "Theoretically, when an industry has excess capacity, prices fall and the least efficient producers can't survive." But, Bower adds, that doesn't always happen. "In many countries, for all sorts of... View Details
Keywords: Garry Emmons
- 09 Nov 2010
- First Look
First Look: November 9, 2010
illustrating my points with examples from companies including Home Depot, McDonald's, Merck, and Pfizer. There is no magic bullet that can target the pitfalls of your business strategy, but you must engage in ongoing, face-to-face... View Details
Keywords: Sean Silverthorne
- 01 Jun 2023
- News
Buy Big, Sell Small
bus to restock. Their orders are relatively small, so they can’t negotiate on prices or credit terms,” adds Shruti, who watched her uncle’s kirana go out of business years ago due to issues with pricing and... View Details
- 20 Nov 2012
- First Look
First Look: November 20
U.S. Census of Services for 1982-2007, we find agencies are more likely to unbundle with increasing size, diversification, and higher media prices and less likely with increasing age, larger media volume, and an interaction between media... View Details
Keywords: Sean Silverthorne
- 06 Nov 2012
- First Look
First Look: November 6
bankrupt fighting its War of Independence against Britain. At the war's end, the national government owed tremendous sums to foreign creditors and its own citizens. But lacking the power to tax, it had no means to repay them. The Founders... View Details
Keywords: Sean Silverthorne
- 11 Mar 2019
- Research & Ideas
Branding Sells Cereal, Handbags, and Vacations. Can It Sell a Country?
there’s no one-size-fits-all strategy. Capturing a city’s unique spirit and complex tapestry requires a custom approach. That said, many of the branding rules that apply to soda, clothes, and cars, also apply to places: Understand the... View Details
- 06 Oct 2003
- Research & Ideas
The Problem with Hedge Funds
now emerge as managers in hedge funds. But investors who lost their shirts in the Internet and telecom funds managed by these people no longer give them their money. So how can the money managers (once of Internet mutual funds, now of... View Details
Keywords: by D. Quinn Mills
- 08 Aug 2005
- Research & Ideas
A Balanced Scorecard Approach To Measure Customer Profitability
no longer suffers losses from offering customized services. The menu prices also motivate customers to shift their purchasing and delivery patterns in ways that lower total costs to the benefit of both the... View Details
Keywords: by Robert S. Kaplan
- 28 Nov 2005
- Research & Ideas
Unilever: Transformation and Tradition
strengthened in the 1990s, compounded the problem of a governance structure which provided no outside perspectives or checks on decision making. By 1990 Unilever was no longer an underperforming firm. Its... View Details
- 06 Mar 2006
- Research & Ideas
Four Strategies for Making Concessions
that the cost estimates are accurate (and perhaps conservative) given the complexity of the project and the short deadline. If the project manager is willing to make a concession, she might say: "This isn't easy for us, but we've made some adjustments on View Details
Keywords: by Deepak Malhotra
- 22 Sep 2023
- News
Capital Connection
housing complex. “They’re updating living spaces, replacing roofs, addressing years of deferred maintenance, and creating vibrant community spaces with playgrounds and picnic areas, with modest rent increases so residents are not priced... View Details
- 07 May 2014
- What Do You Think?
How Should Wealth Be Redistributed?
diagnoses. Others advocated tax and non-tax solutions. The case against hasty change was made by Dave: "Market based capitalism is the greatest driving force of prosperity in the world today, but if we forget this and marginalize it through income redistribution,... View Details
Keywords: by James Heskett