Publications

September 2007 (Revised October 2017)
Case

Still Leading (B2): Hon. Michael Bloomberg—From Mogul to Mayor

By: Rosabeth Moss Kanter and Lance Pierce

Describes how New York Mayor Michael Bloomberg took his leadership skills from the business world to the challenges of government. View Details

Keywords: Leadership; Leading Change; Personal Development and Career; Government and Politics; Transition; New York (city, NY)

January 2008 (Revised January 2009)
Case

In the early 20th century, public outrage at certain life insurance practices led to an investigation in New York State that threatened to curtail growth in the industry. Charles Evans Hughes guided the four-month-long Armstrong Investigation, which made startling... View Details

Keywords: Crime and Corruption; Annuities; Insurance; Governing Rules, Regulations, and Reforms; Insurance Industry; New York (state, US)

January 1997 (Revised December 1999)
Case

OXO International

By: H. Kent Bowen, Marilyn Matis and Sylvie Ryckebusch

OXO, a kitchen tools and gadgets company, was started by a businessman who had 30 years of experience in the housewares industry. With his wife and son as founders, he creates a new niche in the gadgets industry for high-end gourmet stores. The company has headquarters... View Details

Keywords: Entrepreneurship; Supply Chain Management; Production; Design; Ownership; Business Startups; Acquisition; Consumer Products Industry; Asia; New York (city, NY); Connecticut

2019
Interviews

Interview with Dolly Chugh on "The Person you Mean to Be: How Good People Fight Bias"

January 2008 (Revised March 2008)
Supplement

Mayhem on Madison (B)

By: A. Eugene Kohn and David Lane

Explains the approvals and construction process for a building to be constructed against neighborhood opposition above an operating bank branch in New York City. View Details

Keywords: Buildings and Facilities; Development Economics; Business and Community Relations; Conflict and Resolution; Urban Development; Real Estate Industry; New York (city, NY)

I am a PhD student in the Technology and Operations Management Unit. My research focuses on Human-AI Collaboration. My advisor is Professor Kris Johnson Ferreira. Prior to HBS, I obtained an A.B. in Statistics from Harvard College and worked at BlackRock in New York... View Details

January 2018
Article

Big Data and Big Cities: The Promises and Limitations of Improved Measures of Urban Life

By: Edward L. Glaeser, Scott Duke Kominers, Michael Luca and Nikhil Naik

New, "big" data sources allow measurement of city characteristics and outcome variables at higher frequencies and finer geographic scales than ever before. However, big data will not solve large urban social science questions on its own. Big data has the most value for... View Details

Keywords: Analytics and Data Science; Urban Scope; City

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February 1993 (Revised June 2011)
Case

David Fletcher

By: Linda A. Hill and Melinda B. Conrad

David Fletcher, manager of the Emerging Growth Fund at a New York investment management firm, decides to assemble a team of analysts to which he can delegate part of his workload. The case explores the challenges of being a producing manager and Fletcher's efforts to... View Details

Keywords: Problems and Challenges; Groups and Teams; Management Teams; Investment Funds; Management Style; Selection and Staffing; Financial Services Industry; New York (city, NY)

February 2023
Case

Success Academy Charter Schools

By: Robin Greenwood, Joshua D. Coval, Denise Han, Ruth Page and Dave Habeeb

This stand-alone multimedia case follows the story of Eva Moskowitz and Success Academy, a network of high-performing charter schools in New York City. As a New York City councilor between 1999 and 2006, Moskowitz became frustrated over the inertia and dysfunction in... View Details

Keywords: Business and Government Relations; Performance Effectiveness; Equality and Inequality; Private Sector; Education Industry; New York (city, NY)

13 Sep 2019
Blog Post

An Uncommon Summer: Project Management at an Education Non-Profit

my military background, they were intrigued by my experience in project and change management, especially while leading teams. After months of conversations and interviews, I was matched with the Human Resources team at Uncommon Schools in View Details

September 2012
Case

Sir Alex Ferguson: Managing Manchester United

By: Anita Elberse and Thomas Dye

Sir Alex Ferguson, the most successful manager in British football history, is preparing for the 2012–2013 season—his record-setting 26th as manager of one of the world's most decorated professional football clubs and one of sport's biggest franchises. Over the years... View Details

Keywords: Managing Teams; Leading Teams; European Football; Sports; Leadership; Sports Industry; England; United Kingdom; Europe

September 2001 (Revised April 2002)
Case

Ocean Carriers

By: Erik Stafford, Angela Chao and Kathleen Luchs

In January 2001, Mary Linn, vice president of finance for Ocean Carriers, a shipping company with offices in New York and Hong Kong, was evaluating a proposed lease of a ship for a three-year period, beginning in early 2003. The customer was eager to finalize the... View Details

Keywords: Cash Flow; Forecasting and Prediction; Cost of Capital; Leasing; Corporate Strategy; Valuation; Shipping Industry; New York (city, NY); Hong Kong

Helene Hall is a doctoral student in the Business Economics program at Harvard University. Prior to coming to Harvard, she worked as a research analyst at the Federal Reserve Bank of New York and studied economics and mathematics at Williams College. Her main research... View Details

January 2017 (Revised October 2023)
Case

Classtivity: Payal's Pirouette

By: Jeffrey J. Bussgang and Olivia Hull

A few months after launching a new fitness technology product, the small staff of New York startup Classtivity gathers on a Saturday in April 2013 to take stock. With one successful pivot under its belt, Classtivity is finally generating revenue and enthusiasm among... View Details

29 Jun 2016
Blog Post

Emerging Into Singapore

I arrived to Singapore with little expectations of what the city, office, culture, and people would be like. I was excited to start, but like a cub stepping out for the first time, I was anxious about jumping into the real world in a... View Details

Keywords: Technology; Consumer Products / Retail

Profile

Casey Gerald

to build enduring communities of support for entrepreneurial efforts. “We want to prove,” Casey says, “that entrepreneurship can succeed anywhere — you don’t have to be in New York or Silicon Valley to do... View Details

Keywords: Entrepreneurship; Retail; Nonprofit / Government

November 2002 (Revised June 2003)
Case

NYSE vs. NASDAQ: International Competition

By: Estelle S. Cantillon and Tarun Khanna

Compares and contrasts the international strategies of the New York Stock Exchange and NASDAQ as they looked overseas for new sources of growth in the late 1990s. View Details

Keywords: Market Entry and Exit; Financial Markets; Globalization; United States

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January 1999
Case

Bell Atlantic and the Union City Schools (C1): Project Explore

By: Rosabeth M. Kanter and Ellen Pruyne

The third in a five-part series about Bell Atlantic Corp.'s technology-in-education partnership with the Union City, New Jersey school system. Describes Bell Atlantic's efforts to identify an appropriate site for testing emerging telecommunications technology and its... View Details

Keywords: Partners and Partnerships; Education; Business and Community Relations; Wireless Technology; Education Industry; Telecommunications Industry; New Jersey