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  • 12 May 2021
  • Book

The Hard Truth About Being a CEO

people come in and get told: We can’t do this. Let me tell you why this didn’t work. Because they are stuck in a status quo mindset. “But you don’t have time for that—change is often a matter of speed. There’s also sometimes a belief that... View Details
Keywords: by Michael Blanding
  • 27 Jun 2005
  • Research & Ideas

Asian and American Leadership Styles: How Are They Unique?

(superstar) The first four reflect how an executive deals with subordinates in the company; the final one is directed at people outside the firm. Directive leadership is well known in America, but is declining in frequency. It stresses... View Details
Keywords: by D. Quinn Mills
  • 07 Feb 2022
  • Research & Ideas

Digital Transformation: A New Roadmap for Success

digital-first incumbents struggle to make the necessary longer-term investments when their investors focus on shorter-term metrics, participants say. At the same time, companies must deliver value at speed. They’re cutting costs through automation, and most View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
  • 03 Sep 2013
  • First Look

First Look: September 3

diversity that goes beyond rhetoric. But what motivates them to do so, and how do they actually create inclusive cultures? To find out, the authors interviewed 24 CEOs whose firms were known for embracing View Details
Keywords: Sean Silverthorne
  • 21 Apr 2023
  • Research & Ideas

The $15 Billion Question: Have Loot Boxes Turned Video Gaming into Gambling?

players use to compete. "People are thinking about ways to design policies and products so you can actually engage with the product in more responsible ways without getting people too overinvolved in playing and spending." A new paper by... View Details
Keywords: by Scott Van Voorhis; Video Game; Media & Broadcasting
  • Web

Publications - Institute For Strategy And Competitiveness

Feeley, M.D.f, Neema Navai, M.D. Objectives: Patients undergoing radical cystectomy represent a particularly resource-intensive patient population. Time-driven activity based costing (TDABC) assigns time to events and then costs are based on the View Details
  • 13 Aug 2012
  • Research & Ideas

When Good Incentives Lead to Bad Decisions

is less able to motivate loan officers than immediate compensation," Cole says. "A lot of literature shows that people in a wide variety of settings overvalue today's money versus money in 90 days.... View Details
Keywords: by Carmen Nobel; Banking
  • March 2013
  • Case

Massachusetts Financial Services (Abridged)

By: Brian J. Hall and Karen Huang
This case describes the compensation and performance evaluations at an investment management company. The senior management team of Massachusetts Financial Services (MFS) Investment Management was contemplating an introduction of hedge funds at the firm, but many... View Details
Keywords: Compensation; Incentives; Investment Management; Performance Measurement; Portfolio Management; Motivation and Incentives; Asset Management; Performance Evaluation; Compensation and Benefits; Financial Services Industry; Massachusetts
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  • 05 Sep 2007
  • First Look

First Look: September 5, 2007

Download the paper: http://www.hbs.edu/research/pdf/08-006.pdf Why We Aren't as Ethical as We Think We Are: A Temporal Explanation Authors:Ann E. Tenbrunsel, Kristina A. Diekmann, Kimberly A. Wade-Benzoni, and Max H. Bazerman Abstract This paper explores the biased... View Details
Keywords: Martha Lagace
  • November–December 2024
  • Article

Why Employees Quit

By: Ethan Bernstein, Michael B. Horn and Bob Moesta
The so-called war for talent is still raging. But in that fight, employers continue to rely on the same hiring and retention strategies they’ve been using for decades. Why? Because they’ve been so focused on challenges such as poaching by industry rivals, competing in... View Details
Keywords: Retention; Recruitment; Talent and Talent Management; Employee Relationship Management; Motivation and Incentives
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  • 29 Nov 2022
  • Research & Ideas

Is There a Method to Musk’s Madness on Twitter?

Prior to the acquisition, Twitter as a company was much weaker than most people realize. They’ve struggled with profitability for many years, and they’ve been quite slow at innovating on new features and growth opportunities. By doing... View Details
Keywords: by Christina Pazzanese, Harvard Gazette; Technology
  • 29 Mar 2016
  • First Look

March 29, 2016

create fertile soil for dynamic capabilities. The five micromechanisms are values-based decision heuristics; intrinsic motivation with positive emotions; an organizational control system based on entrepreneurial self-organization,... View Details
Keywords: Sean Silverthorne
  • Profile

Joy Chen

experience with nonprofits, I felt that people often weren’t incentivized to create value in the most efficient way possible. The level of pay sometimes struggled to attract top talent, and there were lots of red tape. Ultimately, I... View Details
  • 2021
  • Article

Helping and Happiness: A Review and Guide for Public Policy

By: Lara B. Aknin and Ashley V. Whillans
Perhaps one of the most reaffirming findings to emerge over the past several decades is that humans not only engage in generous behavior, they also appear to experience pleasure from doing so. Yet not all acts of helping lead to greater happiness. Here, we review the... View Details
Keywords: Generosity; Helping; Behavior; Motivation and Incentives; Happiness; Policy
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  • Web

Skydeck - Alumni

years in the US. As his novel Offerings heads for the big screen, Asia’s “godfather of private equity” reflects on time, legacy, duty, and the unexpected connections between fiction and finance. Combat-Tested Cancer Coaching Cancer will impact nearly one in two View Details
  • 10 Dec 2021
  • Research & Ideas

Truth Be Told: Unpacking the Risks of Whistleblowing

complaint, but the class discussion turned to the motivations of the man who revealed the wrongdoing. Have you ever thought about blowing the whistle? Dey asked her students. Their response: We’ve thought about it, but it is so costly. At... View Details
Keywords: by April White
  • 05 Dec 2018
  • Research & Ideas

Why Managers Should Reveal Their Failures

facing obstacles, so hearing about the successful manager’s missteps can not only decrease internal competition among colleagues, but motivate other employees to strive for success themselves. Also, in group meetings, managers could... View Details
Keywords: by Dina Gerdeman
  • 05 Mar 2009
  • What Do You Think?

How Frank or Deceptive Should Leaders Be?

particularly by younger adults, of the importance of compound interest, inflation, and long-term value of money in one's planning), and political-economic stories (the way people communicate confidence that can affect entire economies and... View Details
Keywords: by Jim Heskett
  • 24 Jul 2000
  • Research & Ideas

Value Maximization and Stakeholder Theory

recognizes that communication with and motivation of an organization's managers, employees, and partners is extremely difficult. What this means in practice is that if we tell all participants in an organization that its sole purpose is... View Details
Keywords: by Michael C. Jensen
  • 2022
  • Article

How to Choose a Default

By: John Beshears, Richard T. Mason and Shlomo Benartzi
We have developed a model for setting a default when a population is choosing among ordered choices—that is, ones listed in ascending or descending order. A company, for instance, might want to set a default contribution rate that will increase employees’ average... View Details
Keywords: Nudge; Choice Architecture; Behavioral Economics; Behavioral Science; Default; Savings; Decision Choices and Conditions; Behavior; Motivation and Incentives
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