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Show Results For
- All HBS Web
(1,111)
- People (2)
- News (234)
- Research (676)
- Events (6)
- Multimedia (13)
- Faculty Publications (324)
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- 24 Jan 2005
- Research & Ideas
Rethinking Activity-Based Costing
Managers can review the cost of the unused capacity and contemplate actions to determine whether and how to reduce the costs of supplying unused resources in subsequent periods; they can then monitor those actions over time. In some... View Details
Keywords: by Robert S. Kaplan & Steven R. Anderson
- 09 Apr 2007
- Research & Ideas
Industry Self-Regulation: What’s Working (and What’s Not)?
the question my study, coauthored with David Levine (UC Berkeley) and Ronnie Chatterji (Duke), is striving to answer. A third study looks at self-policing. The U.S. Environmental Protection Agency (EPA) launched its Audit Policy a decade ago in an attempt to encourage... View Details
Keywords: by Martha Lagace
- 21 Aug 2000
- Research & Ideas
Inside the OR: Disrupted Routines and New Technologies
which surgeons receive information from direct sensation, MICS calls for team members to supply the surgeon with vital information displayed on digital and visual monitors in the OR," write Edmondson, Bohmer and Pisano. "The... View Details
Keywords: by Hilah Geer
- 09 Jul 2020
- Research & Ideas
It’s Time to Reset Decision-Making in Your Organization
a hierarchy that flows from the most enduring element, the corporate mission, through values, vision, strategy, and, ultimately, the implementation and monitoring of that strategy via tools such as balanced scorecards and key performance... View Details
Keywords: by Boris Groysberg and Sarah Abbott
- 18 Oct 2022
- Research & Ideas
When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions
to change. It's so hard to monitor or fix compared to the machine. Layne: In layman's terms, how does your solution, BEAT, work? You mentioned surge pricing for car services as an example. Israeli: So, imagine we have three different... View Details
Keywords: by Rachel Layne
- 30 Jan 2020
- Research & Ideas
The Upside of Highlighting a Product's Downsides
The researchers also monitored whether customers closed their accounts during that time. The data helped researchers compare the loyalty and profit potential of customers who received each marketing message. After all, credit cards are... View Details
Keywords: by Danielle Kost
- 17 Aug 2006
- Working Paper Summaries
Corporate Governance and Networks: Bankers in the Corporate Networks of Brazil, Mexico, and the United States circa 1910
Keywords: by Aldo Musacchio
- 13 May 2013
- Research & Ideas
How to Spot a Liar
to lie," Van Swol says. "Using so much of your brain to lie may make it hard to monitor yourself in other areas." Liars used far more third-person pronouns than truth tellers or omitters. "This is a way of distancing... View Details
Keywords: by Carmen Nobel
- 31 May 2004
- Research & Ideas
How Team Leaders Show Support–or Not
behavior: (1) monitoring the work effectively (giving timely feedback and reacting to problems in the work with understanding and help); (2) providing socioemotional support (showing support for a team member's actions or decisions;... View Details
Keywords: by Martha Lagace
- 16 Oct 2017
- Research & Ideas
The Most Successful Startups Have Hands-On Founders
the researchers, is intensive mentoring and monitoring of staff. “Because many young companies face both technological and market risks, founders may prioritize dealing with these challenges rather than the more mundane aspects of human... View Details
Keywords: by Dina Gerdeman
- 08 Mar 2019
- Research & Ideas
Seven Negotiation Lessons from Amazon's HQ Disaster in Queens
thwarting the confident protagonists of an apparently popular project. Actively monitor local currents and cross-currents of opinion. Reportedly, Amazon did not hire a single New Yorker to continuously engage with community groups to... View Details
- 19 Mar 2014
- Research & Ideas
A Brand Manager’s Guide to Losing Control
companies are monitoring Twitter for complaints and asking how can we intervene?” Social collectiveness also lets marketers crowd-source brand messages from actual fans who already discuss the brand on social media. Today's fans can be... View Details
- 12 Aug 2019
- Research & Ideas
How Scale Changes a Manager's Responsibilities
making all decisions solo), and still needs some oversight. More than 100 employees: Capable of borrowing the car for a weekend road trip with friends. Hand over the keys! If your leaders feel that you won’t give them the keys, that you are backseat driving or View Details
Keywords: by Julia Austin
- 08 Aug 2005
- Research & Ideas
Decision Rights: Who Gives the Green Light?
"happens all too often," says Michael Jensen, professor emeritus at Harvard Business School and managing director of Cambridge, Massachusetts-based Monitor Group's organizational strategy practice. "Allocating decision... View Details
Keywords: by Peter Jacobs
- 11 Aug 2008
- Research & Ideas
Strategy Execution and the Balanced Scorecard
they took on. All companies, not just financial ones, need to have better methods to assess and monitor their risks. Quantifying financial, operating, technological, and strategic risk is far from trivial, and much needs to be learned to... View Details
Keywords: by Martha Lagace
- 06 Oct 2020
- Sharpening Your Skills
18 Tips Managers Can Use to Lead Through COVID's Rising Waters
strategy will provide focus to information-gathering and a roadmap for decision-making. Even then, many decisions will have to be made with imperfect data. Flexibility is important. Revisit your conclusions and pivot as needed. Utilizing short-term KPIs (30-day, or so)... View Details
Keywords: by Sean Silverthorne
- 21 Nov 2019
- Research & Ideas
Do TV Debates Sway Voters?
give candidates equal access to voters, and monitoring the accuracy of handouts and social media posts that campaigns share. “It’s important to make sure that all campaigns are able to get their message out through these powerful... View Details
Keywords: by Danielle Kost
- 31 Jan 2023
- Op-Ed
Can Insurance Technology Solve the Uninsured Driver Problem?
assets or savings to protect, coverage may provide minimal benefits. Low-income drivers also may not see insurance as a great deal, since they drive less often but are rarely rewarded with lower premiums because it is too costly for insurers to View Details
- 22 Oct 2007
- Research & Ideas
Bringing ‘Lean’ Principles to Service Industries
this fall and will continue to monitor developments at Wipro. Says Upton, "There's a question as to where things go down the road: whether this continues to be a lean implementation or evolves into the Wipro Production System when... View Details
- 26 Jul 2022
- Research & Ideas
Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews
restaurant review websites not only provide a useful guide for consumers, but could help influence the restaurant business and its regulators. After all, Farronato says, monitoring hygiene isn’t merely in the hands of regulators.... View Details