Marshall Industrial Clusters - Publications - Faculty & Research

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Innovations in Retail Operations: Thirty Years of Lessons from Production and Operations Management

By: Marshall Fisher and Ananth Raman

We review papers published in Production and Operations Management (POM) during its thirty-year history that deal with retail operations issues with an empirical approach. The papers span a range of issues, from traditional ones like forecasting and inventory... View Details

Keywords: RFID; Innovation and Invention; Technology Adoption; Operations; E-commerce; Strategy; Retail Industry

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17 Jul 2007
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First Look: July 17, 2007

Working PapersPlatform Envelopment Authors:Thomas Eisenmann, Geoffrey Parker, and Marshall Van Alstyne Abstract Due to network effects and switching costs, platform providers often become entrenched. To dislodge them, entrants generally... View Details

Keywords: Martha Lagace

10 Jul 2000
Research & Ideas

Privatization and the New European Economy

"Privatization and the Role of the Governments in a Global Economy," the prime candidates for state-run operations clustered around five sectors of the European economy— transportation, telecommunications, financial services,... View Details

Keywords: by James E. Aisner; Air Transportation; Transportation

01 Oct 1999
News

Eight Among Many: Charles W. ("Bill") Cassell

In the light and airy fourth-grade classroom at the Bowman public school in Lexington, Massachusetts, the desks are clustered back-to-back in groups of five, forming a series of islands. In one corner, a large spider web made of aluminum... View Details

Keywords: Eileen McCluskey

01 Oct 1999
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New Chairman Updates Development in MBA Program

In June, W. Carl Kester, the School's Industrial Bank of Japan Professor of Business Administration, was appointed senior associate dean and MBA Program chair (succeeding Professor and Senior Associate Dean Steven C. Wheelwright). The... View Details

01 Jun 2001
News

Merrill Lynch's Stan O'Neal

where his father eventually landed a job at a General Motors factory in Doraville. Stan O’Neal attended the General Motors Institute (which later became Kettering University), a co-op program where he alternated between studying engineering and View Details

Keywords: Susan Young; Merrill Lynch; Finance; Health, Social Assistance; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services

28 Jun 2016
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June 28, 2016

resource endowment explanation. The paper argues that the ecotourism industry was a co-creation of the public, private, and tertiary sectors. While the role of the government and conservation NGOs is acknowledged in the existing... View Details

Keywords: Sean Silverthorne

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Innovation & the War Effort - Edwin H. Land & Polaroid | Harvard Business School

employees to tell them that all efforts of the company would now be directed toward the war effort. Polaroid's new facility in Cambridge was located in the industrial area of Kendall Square with affordable rents and neighbors that... View Details

23 Apr 2001
Research & Ideas

Brand Power from Wedgwood to Dell: Part Two

the eighteenth-century pottery and china manufacturer; H.J. Heinz, who started the famous food company in 1869; and Marshall Field, the late nineteenth-century Chicago retailer. Below, in Part Two, Koehn shares her thoughts on how three... View Details

Keywords: by Martha Lagace

01 Jul 2014
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First Look: July 1

structure shapes performance in problem-solving tasks. Problem solving, we argue, involves both search for information and search for solutions. Our results show that the effect of network clustering is opposite for these two important... View Details

Keywords: Carmen Nobel

01 Dec 2005
News

Winning Legally

Bagley: Legal literacy should be a priority for managers. In her new book, Winning Legally: How to Use the Law to Create Value, Marshal Resources, and Manage Risk (HBS Press), Associate Professor Constance E. Bagley contends that managers... View Details

Keywords: Deborah Blagg

02 Apr 2013
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First Look: April 2

possibility of platforms investing in "educating" unsophisticated users. In a competitive environment, such education is a public good among platforms and therefore the equilibrium level is lower than the one that would maximize joint View Details

Keywords: Sean Silverthorne

01 Jun 2018
News

Disrupting India’s Dental Market

“Entering an industry that was entirely mom-and-pop,” he says, “we found the auxiliary services around it were also non-organized.” Singh saw an opportunity to create a national chain that would offer a consistent patient experience while... View Details

Keywords: Sasha Issenberg

Profile

Jeff Bussgang

the sum total of venture capital, it’s true that Boston is second to California,” says Jeff. “But when you look at the funding per capita – money funded per entrepreneur – Boston is actually number one. And the metropolitan area has strong View Details

10 Jul 2000
Research & Ideas

Entrepreneurship in Europe

in the world is crazy." It's evident in labor markets, where the case of India and the software industry is just one example of how incredibly active things are right now. "Of course, the idea market is what scares us all,"... View Details

Keywords: by Kenneth Liss

23 Jun 2003
Research & Ideas

Historically Speaking: A Roundtable at HBS

development of the U.S. railroad industry in the latter half of the 19th century. Al went straight to the sources and expanded upon them in a series of important articles in the Business History Review. That work developed into his... View Details

Keywords: by Jim Aisner

03 Sep 2013
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First Look: September 3

results. Purchase this case: http://hbr.org/search/713537-PDF-ENG Harvard Business School Case 814-014 Sample6: Innovating to Make Food Safer Tim Curran, CEO of Sample6, a start-up biotechnology company developing a novel food safety diagnostics platform, must decide... View Details

Keywords: Sean Silverthorne

March 1999 (Revised June 2004)
Case

Keurig

By: Paul W. Marshall and Jeremy Dann

Nick Lazaris becomes Keurig's third CEO in three years, after one founder was fired and the other decided to leave the company. He inherits a company that has made several abortive attempts to launch its new coffee brewing system. Now, problems with crucial suppliers... View Details

Keywords: Resignation and Termination; Product Launch; Supply Chain Management; Problems and Challenges; Risk and Uncertainty; Manufacturing Industry

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August 2009 (Revised July 2010)
Case

Jones Lang LaSalle: Reorganizing around the Customer (2005)

By: Ranjay Gulati and Lucia Menzer Marshall

Peter Roberts, CEO of Jones, Lang, LaSalle (JLL) Americas division, has been charged with expanding the company's presence in its core geographic markets while simultaneously growing its corporate account business. Roberts and his task force have narrowed their options... View Details

Keywords: Decision Choices and Conditions; Global Strategy; Growth and Development Strategy; Organizational Structure; Business Strategy; Real Estate Industry

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