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- All HBS Web (725)
- Faculty Publications (250)
- March 1986 (Revised August 1986)
- Case
Samsung International, Inc.
A major Korean firm has begun production of televisions in the United States. Output and quality are below Korean standards. Students must determine why and suggest ways to improve. View Details
Keywords: Quality; Production; Performance Productivity; Manufacturing Industry; United States; South Korea
Amsden, Alice H. "Samsung International, Inc." Harvard Business School Case 686-123, March 1986. (Revised August 1986.)
- 30 Jan 2012
- Research & Ideas
Measuring the Efficacy of the World’s Managers
rewarding high-performing teachers, and retraining and/or firing badly performing teachers," the paper states. In the United States, India, and China, managerial use of incentives are much more common than the use of monitoring and... View Details
Keywords: by Carmen Nobel
- October 1994
- Case
Daewoo Shipbuilding and Heavy Machinery
Daewoo Shipbuilding and Heavy Machinery rescued its plant from the labor riots of 1987 to make it the fastest improving shipyard in the world by 1994. With its competition in Korea making huge investments in additional capacity in anticipation of the end of the... View Details
Keywords: Management; Machinery and Machining; Performance Improvement; Manufacturing Industry; South Korea
Upton, David M., and Kim Bowon. "Daewoo Shipbuilding and Heavy Machinery." Harvard Business School Case 695-001, October 1994.
- February 1994
- Case
Project Ghost Busters (A)
Describes a field study project undertaken by four students, attacking a specific quality problem in an auto assembly plant. How should they approach this problem to reduce its frequency by 50%? How should they manage this team project to get the most out of all... View Details
Keywords: Quality; Production; Performance Improvement; Manufacturing Industry; Manufacturing Industry
Mishina, Kazuhiro. "Project Ghost Busters (A)." Harvard Business School Case 694-066, February 1994.
- 16 Jun 2016
- Blog Post
Digging Into Data: Making A Career Change
exciting and challenging first project! What is your favorite part about working with data? I primarily work with first year students at HBS, and I love being able to help them perform important research while they figure out their summer... View Details
- 01 Dec 2008
- News
A U.S. Turnaround?
During the 1960s and 1970s, U.S. textile, apparel, and shoe manufacturing migrated to Latin America and Asia. By 1990 many products formerly manufactured in the United States were being produced abroad. In... View Details
Keywords: Byron Wien; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries
- 15 Aug 2005
- HBS Case
Classic Cases Live On at HBS
Aoki took command of a key variable in restaurant management: table turnover, or "turns." "Rocky made the restaurant a theater, with the chef as the star of the show," Klug says. "When the meal was over, the chef bowed, the View Details
Keywords: by Garry Emmons
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
its own performance was critically dependent on the ability of its key suppliers to manufacture goods quickly, responsively, and at low cost. Kenyon developed a sourcing leadership theme on its strategy map... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 01 Jun 2018
- News
Digging Deep
irritation, Pieper could empathize: Having logged thousands of miles sailing in the Pacific Ocean, she knew that gear is important—that it should be portable, perform well under stress, and preferably look good. It was an aha moment that... View Details
Keywords: Julia Hanna
- 09 Jan 2006
- Research & Ideas
What Really Drives Your Strategy?
as big an impact on strategy as corporate-level managers. One of the examples we use in the book is Intel. While the corporate office continued to conceive of Intel as a memory chip company, an operating rule in their manufacturing... View Details
Keywords: by Martha Lagace
- 1993
- Chapter
Quick Response in Manufacturing-retail Channels
By: J. H. Hammond
Hammond, J. H. "Quick Response in Manufacturing-retail Channels." In Globalization, Technology, and Competition: The Fusion of Computers and Telecommunications in the 1990s, edited by S. P. Bradley, J. A. Hausman, and R. L. Nolan. Boston: Harvard Business School Press, 1993, Korean ed.
- 10 Apr 2006
- Research & Ideas
American Auto’s Troubled Road
a dealer's back lot, it will nonetheless embody a defining moment in a global race for supremacy. Manufactured by Toyota, this is the car that will propel the Japanese company ahead of General Motors as the world's largest automaker, a... View Details
Charles L. Coughlin
For 35 years Coughlin served as CEO of Briggs and Stratton – a giant manufacturer of small gasoline engines. From 1950 to 1970, Coughlin generated a return on assets performance that ranked Briggs as one of... View Details
Keywords: Fabricated Goods
- September 1995 (Revised December 2018)
- Case
Managing Innovation at Nypro, Inc. (A)
By: Clayton M. Christensen and Rebecca Voorheis
Nypro is the world's leading injection molder of precision plastic parts, operating a global network of 21 plants. Nypro's strategy is for each plant to offer identical capabilities, because its customers are global companies with worldwide sourcing needs. The case... View Details
Keywords: Globalized Firms and Management; Innovation and Management; Operations; Performance Consistency; Manufacturing Industry
Christensen, Clayton M., and Rebecca Voorheis. "Managing Innovation at Nypro, Inc. (A)." Harvard Business School Case 696-061, September 1995. (Revised December 2018.)
- 11 Sep 2019
- Research & Ideas
Germany May Have the Answer for Reducing Drug Prices
insurers, a potentially costly process. Stern and her co-authors studied 171 new drugs that Germany’s IQWiG reviewed between 2012 and 2016. They found that manufacturers were 10 times more likely to withdraw products that lacked any... View Details
Vincent R. Shiely
Shiely continued Briggs & Stratton’s (world’ largest manufacturer of small gasoline engines) three decade long top financial performance – even during the energy crisis of the 1970’s. For 30 years,... View Details
Keywords: Fabricated Goods
- November 1993 (Revised March 1997)
- Case
Romeo Engine Plant
By: Amy P. Hutton and Robert S. Kaplan
A newly reopened automobile engine plant has been organized along total quality and teamwork principles. Employees now is to solve problems and ensure quality, rather than watch parts being produced. New operating and financial systems have been installed to promote... View Details
Keywords: Organizational Change and Adaptation; Motivation and Incentives; Management Practices and Processes; Groups and Teams; Performance Efficiency; Performance Improvement; Manufacturing Industry; Manufacturing Industry
Hutton, Amy P., and Robert S. Kaplan. "Romeo Engine Plant." Harvard Business School Case 194-032, November 1993. (Revised March 1997.)
- 01 Sep 2010
- News
Leslie Gold
dazzle them with humor. The RadioChick is a magnification of part of my personality, but it does come from a real place. Something inside me always wants to be provocative. I like to disturb things. Before you were the RadioChick, for years you were the CEO of a window... View Details
- July 2023
- Article
Managerial Quality and Productivity Dynamics
By: Achyuta Adhvaryu, Anant Nyshadham and Jorge Tamayo
Do productivity and managerial quality vary within the firm? If so which managerial traits and practices matter most for team productivity? Combining granular garment production data with survey data on managers across 120 production lines in India, we document... View Details
Keywords: Productivity; Non-cognitive Skills; Learning By Doing; Ready-made Garments; Management; Management Practices and Processes; Management Skills; Performance Productivity; Manufacturing Industry; Manufacturing Industry; India
Adhvaryu, Achyuta, Anant Nyshadham, and Jorge Tamayo. "Managerial Quality and Productivity Dynamics." Review of Economic Studies 90, no. 4 (July 2023): 1569–1607.
- June 1998 (Revised January 2002)
- Teaching Note
Baker Precision Instruments, Inc., TN
By: Roy D. Shapiro and Donald Rosenfield
Teaching Note for (9-687-052). View Details