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  • All HBS Web  (11,884)
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  • All HBS Web  (11,884)
    • People  (75)
    • News  (2,967)
    • Research  (3,789)
    • Events  (39)
    • Multimedia  (346)
  • Faculty Publications  (2,454)
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  • 29 Nov 2022
  • Podcast

101. Learning To Build: A Conversation with Bob Moesta

This is a true story of one man, his four children, four mentors, and five skills. It began when Bob Moesta’s now-grown children moved out of the family home. Bob and his wife decided to clean things out a bit and during that process, in their attic, Bob came across... View Details
  • 2005
  • Contribution

New Paradigms For Working and Learning

By: Richard Bohmer
Keywords: Labor; Learning; Framework
Citation
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Bohmer, Richard. "New Paradigms For Working and Learning." Contribution to Building a Better Delivery System: A New Engineering/Health Care Partnership, edited by P. Reid, W. Compton, J. Grossman, and G. Fanjiang, 133–134. Washington, D.C.: National Academies Press, 2005.
  • March 2008
  • Article

What Have We Learned from Market Design?

By: Alvin E. Roth
This essay discusses some things we have learned about markets, in the process of designing marketplaces to fix market failures. To work well, marketplaces have to provide thickness, i.e. they need to attract a large enough proportion of the potential participants in... View Details
Keywords: Risk Management; Market Design; Market Participation; Market Transactions; Failure; Safety
Citation
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Roth, Alvin E. "What Have We Learned from Market Design?" Economic Journal 118, no. 527 (March 2008): 285–310. (Hahn Lecture.)
  • 21 Jan 2011
  • Working Paper Summaries

Learning from Customers in Outsourcing: Individual and Organizational Effects

Keywords: by Jonathan R. Clark, Robert S. Huckman & Bradley R. Staats
  • Web

Christensen Center for Teaching & Learning

Preparing to Teach Prior to each class session, instructor preparation involves careful planning of both content and process which includes: getting started , developing an instruction style, knowing your... View Details
  • Video

Immerse Yourself in Real-World Learning at HBS Online

  • March 2002
  • Article

Leading Organizational Learning in Health Care

By: J. S. Carroll and A. C. Edmondson
Keywords: Leadership; Organizations; Learning; Health Care and Treatment; Health Industry
Citation
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Carroll, J. S., and A. C. Edmondson. "Leading Organizational Learning in Health Care." Quality & Safety in Health Care 11, no. 1 (March 2002): 51–56.
  • April 2011
  • Case

Kay Sunderland: Making the Grade at Attain Learning

By: Linda A. Hill and Heather Beckham
Kay Sunderland is an account director at Attain Learning Inc., a business training solutions company. In January 2011, one of Attain's most important clients, Juan Nunez of Gramen Equipment Company, contacts Sunderland with a request: Nunez would like Attain content... View Details
Keywords: Communication; Interpersonal Relations; Personal Strategy & Style; Creativity; Conflict; Interdepartmental Relations; Talent Management; Management Style; Interpersonal Communication; Talent and Talent Management; Relationships; Conflict and Resolution; Communication Strategy; Power and Influence; Service Industry
Citation
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Hill, Linda A., and Heather Beckham. "Kay Sunderland: Making the Grade at Attain Learning." Harvard Business School Brief Case 114-289, April 2011.
  • 22 Aug 2011
  • News

Now Learn - Entrepreneurship at Harvard

  • 12 Jan 2017
  • News

What Cancer Researchers Can Learn from Direct-to-Consumer Companies

  • Jan 09 2019
  • Testimonial

Learning Through the Lens of Diversity

  • November 2007
  • Article

A Model of Consumer Learning for Service Quality and Usage

By: Raghuram Iyengar, Asim Ansari and Sunil Gupta
In many services, e.g., the wireless service industry, consumers choose a service plan based on their expected consumption. In such situations, consumers experience two forms of uncertainty. First, consumers may be uncertain about the quality of their service provider... View Details
Keywords: Experience and Expertise; Customer Value and Value Chain; Learning; Price; Knowledge Use and Leverage; Marketing Strategy; Consumer Behavior; Service Delivery; Quality; Risk and Uncertainty; Service Industry
Citation
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Iyengar, Raghuram, Asim Ansari, and Sunil Gupta. "A Model of Consumer Learning for Service Quality and Usage." Journal of Marketing Research (JMR) 44, no. 4 (November 2007): 529–544.
  • 2003
  • Working Paper

Learning from Diversity: The Effects of Learning on Performance in Racially Diverse Teams

By: Robin J. Ely and David A. Thomas
Citation
Related
Ely, Robin J., and David A. Thomas. "Learning from Diversity: The Effects of Learning on Performance in Racially Diverse Teams." Harvard Business School Working Paper, No. 04-017, October 2003.
  • Web

Online Learning Model | HBS Online

Engage in real-world learning with a global community of peers Play Course Platform Introduction Video Harvard Business School Online offers a unique and highly engaging way to View Details
  • November 2021 (Revised December 2021)
  • Supplement

PittaRosso (B): Human and Machine Learning

By: Ayelet Israeli
This case supplements the "PittaRosso: Artificial Intelligence-Driven Pricing and Promotion" case, and provides major highlights on what happened at the company since the first case. View Details
Keywords: Artificial Intelligence; Pricing; Pricing Algorithm; Pricing Decisions; Pricing Strategy; Pricing Structure; Promotion; Promotions; Online Marketing; Data-driven Decision-making; Data-driven Management; Retail; Retail Analytics; Price; Advertising Campaigns; Analytics and Data Science; Analysis; Digital Marketing; Budgets and Budgeting; Marketing Strategy; Marketing; Transformation; Decision Making; AI and Machine Learning; Retail Industry; Italy
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Israeli, Ayelet. "PittaRosso (B): Human and Machine Learning." Harvard Business School Supplement 522-047, November 2021. (Revised December 2021.)
  • September 2022
  • Supplement

Lessons Learned and Advice (Deborah Lovich)

By: David G. Fubini and Patrick Sanguineti
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Fubini, David G., and Patrick Sanguineti. "Lessons Learned and Advice (Deborah Lovich)." Harvard Business School Multimedia/Video Supplement 423-706, September 2022.
  • 2020
  • Conference Presentation

Learning World Models with Progress-driven Exploration

By: K-H Kim, M. Sano, J. De Freitas, N. Haber and D. L. K. Yamins
Citation
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Kim, K-H, M. Sano, J. De Freitas, N. Haber, and D. L. K. Yamins. "Learning World Models with Progress-driven Exploration." Paper presented at the 37th International Conference on Machine Learning, Vienna, Austria, 2020.
  • March 2017 (Revised April 2017)
  • Module Note

Community Values and Learning Culture Agreement

By: Amy C. Edmondson
Citation
Related
Edmondson, Amy C. "Community Values and Learning Culture Agreement." Harvard Business School Module Note 617-054, March 2017. (Revised April 2017.)
  • 19 Jun 2020
  • Podcast

Dexai: Machine learning in the kitchen

Advances in robotics have opened the way for the ultimate in smart kitchen appliances. Draper Labs spinoff, Dexai, makes the AI brains that coordinate the actions of Alfred, a robotic arm versatile enough follow recipes and handle orders in commercial kitchens.... View Details
  • 20 Apr 2009
  • News

In Finance, Too, Learning Entails Risk

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