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  • All HBS Web  (11,307)
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    • News  (3,751)
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  • 02 Apr 2007
  • Lessons from the Classroom

Making the Move to General Manager

People achieve success in the early years of their career by specializing and becoming functional experts—in essence, they succeed by knowing more and more about less View Details
Keywords: by Martha Lagace
  • November – December 2011
  • Article

Most Likely to Succeed: Leadership in the Industry

By: Robert C. Pozen and Theresa Hamacher
What is the critical factor for success in the U.S. mutual fund industry? Is it top-ranked investment performance, innovative products, or pervasive distribution? In our view, it is none of these factors, despite their obvious importance. Instead, the best predictors... View Details
Keywords: Leadership; Success; Investment Funds; Rank and Position; Performance; Investment; Innovation and Invention; Product; Distribution; Forecasting and Prediction; Asset Management; Governance Controls; United States
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Pozen, Robert C., and Theresa Hamacher. "Most Likely to Succeed: Leadership in the Industry." Financial Analysts Journal 67, no. 6 (November–December 2011).
  • November 2011
  • Case

Celeritas, Inc.: Leadership Challenges in a Fast-Growth Industry

By: Michael Beer and Ingrid Vargas
In 2011, Celeritas is a leading data communications company in the crowded, highly competitive, and ever-evolving enterprise-network optimization market. Having experienced rapid growth since its founding in 2003, Celeritas has recently seen sales decline and has begun... View Details
Keywords: Technology; Morale; Conflict; Organizational Change; Team Building; Organizational Change and Adaptation; Information Technology; Leadership; Communication; Groups and Teams; Attitudes; Conflict and Resolution; Information Technology Industry; Communications Industry
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Beer, Michael, and Ingrid Vargas. "Celeritas, Inc.: Leadership Challenges in a Fast-Growth Industry." Harvard Business School Brief Case 114-360, November 2011.
  • January 2004
  • Supplement

Jack Welch General Electric-The People Factory at work: Picking My Successor at GE

By: Joseph L. Bower
Jack Welch describes the process by which Jeff Immelt was chosen. In doing so, he describes General Electric's People Factory. View Details
Keywords: Human Resources; Leadership Development; Management; Management Succession
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Bower, Joseph L. "Jack Welch General Electric-The People Factory at work: Picking My Successor at GE." Harvard Business School Video Supplement 304-808, January 2004.
  • October 1998 (Revised December 1998)
  • Case

CRA Managed Care, Inc. (B)

By: Myra M. Hart and Susan Harmeling
An entrepreneur's transition from chairman/CEO of a large privately held company, to chairman of a public company, to leadership in several large nonprofit organizations is chronicled. View Details
Keywords: Leadership; Nonprofit Organizations; Governing and Advisory Boards; Entrepreneurship; Personal Development and Career
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Hart, Myra M., and Susan Harmeling. "CRA Managed Care, Inc. (B)." Harvard Business School Case 899-069, October 1998. (Revised December 1998.)
  • September 13, 2021
  • Article

Managing Through Crunch Time—Without Burning Out Your Team

By: Flavio Serapiao, Andrew Hill and Boris Groysberg
Crunch times—the long, stressful hours of work that are often required in the final weeks before a new product launch—can have an inordinate impact on the success of businesses and they’re powerful shapers of organizational culture. Effective leaders understand that... View Details
Keywords: Leadership; Situation or Environment; Management Skills
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Serapiao, Flavio, Andrew Hill, and Boris Groysberg. "Managing Through Crunch Time—Without Burning Out Your Team." Harvard Business Review Digital Articles (September 13, 2021).
  • 07 Jan 2013
  • Lessons from the Classroom

Culture Changers: Managing High-Impact Entrepreneurs

Professor Mukti Khaire's challenge to management students is lofty, even by Harvard MBA standards. Don't just change the way people live, change the way they think. Change culture. In her new elective... View Details
Keywords: by Sean Silverthorne; Beauty & Cosmetics; Food & Beverage; Entertainment & Recreation; Information; Publishing
  • January–February 2025
  • Article

Why People Resist Embracing AI: The Five Main Obstacles—and How To Overcome Them

By: Julian De Freitas
The success of AI depends not only on its capabilities, which are becoming more advanced each day, but on people’s willingness to harness them. Unfortunately, many people view AI negatively, fearing it will cause job losses, increase the likelihood that their personal... View Details
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De Freitas, Julian. "Why People Resist Embracing AI: The Five Main Obstacles—and How To Overcome Them." Harvard Business Review 103, no. 1 (January–February 2025).
  • March 23, 2017
  • Article

Incentives Don't Help People Change, but Peer Pressure Does

By: Susanna Gallani
This article summarizes the findings of a research study that examined the effectiveness of monetary and non-monetary incentives in establishing persistent organizational behavior modifications. The results of the study highlight the interplay between monetary and... View Details
Keywords: Motivation and Incentives; Behavior; Change Management
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Gallani, Susanna. "Incentives Don't Help People Change, but Peer Pressure Does." Harvard Business Review Digital Articles (March 23, 2017).
  • August 2015
  • Article

Hospital Board and Management Practices Are Strongly Related to Hospital Performance on Clinical Quality Metrics

By: Thomas C Tsai, Ashish K. Jha, Atul A. Gawande, Robert S. Huckman, Nicholas Bloom and Raffaella Sadun
National policies to improve health care quality have largely focused on clinical provider outcomes and, more recently, payment reform. Yet the association between hospital leadership and quality, although crucial to driving quality improvement, has not been explored... View Details
Keywords: Hospitals; Quality; Governing and Advisory Boards; Management Practices and Processes; Service Delivery; Health Care and Treatment; Health Industry
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Tsai, Thomas C., Ashish K. Jha, Atul A. Gawande, Robert S. Huckman, Nicholas Bloom, and Raffaella Sadun. "Hospital Board and Management Practices Are Strongly Related to Hospital Performance on Clinical Quality Metrics." Health Affairs 34, no. 8 (August 2015): 1304–1311.
  • Research Summary

Overview

By: Dutch Leonard
Professor Leonard's research focuses on understanding the role of leadership in the development of strategy and processes for execution in private sector and socially-oriented organizations, including an emphasis on innovation, uncertainty, building successful adaptive... View Details
Keywords: Strategy And Leadership; Social Business; Social Capital; Social Enterprise; Social Entrepreneurship; Risk Management; Crisis Management
  • 03 Jan 2023
  • What Do You Think?

How Would the Leadership Style of Girl Scouts' Frances Hesselbein Fare Today?

about serving other people instead of yourselves, and you’ll have plenty to do.” Both used slogans and stories, repeated over and over, to lead... View Details
Keywords: Re: James L. Heskett
  • Article

People Make It So Hard to Ditch Plastic Straws

By: Scott Duke Kominers
Rarely has a minor consumer product received more vilification than the plastic straw. As a symbol of human wastefulness and our careless disregard for the environment, straws are the near-perfect villain. You use a plastic straw once and toss it, but it stays with us... View Details
Keywords: Environmental Sustainability; Governing Rules, Regulations, and Reforms; Consumer Behavior
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Kominers, Scott Duke. "People Make It So Hard to Ditch Plastic Straws." Bloomberg Opinion (July 15, 2019).
  • 2010
  • Working Paper

CREATING LEADERS WORKSHOP: Mastering the Principles and Effective Delivery of 'The Ontological Leadership Course' (PDF File of PowerPoint Slides)

By: Werner Erhard, Michael C. Jensen, Kari L. Granger and Joseph J. DiMaggio M.D.
This workshop is designed to support participants in gaining mastery in the delivery of our new course: "Being A Leader and the Effective Exercise of Leadership: An Ontological Model." The Workshop was delivered at the United States Air Force Academy (July 13 - 16,... View Details
Keywords: Curriculum and Courses; Values and Beliefs; Globalization; Policy; Leadership Development; Goals and Objectives; Performance Capacity; Social and Collaborative Networks
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Erhard, Werner, Michael C. Jensen, Kari L. Granger, and Joseph J. DiMaggio M.D. "CREATING LEADERS WORKSHOP: Mastering the Principles and Effective Delivery of 'The Ontological Leadership Course' (PDF File of PowerPoint Slides)." Harvard Business School Working Paper, No. 11-002, October 2010.
  • July 2021 (Revised October 2021)
  • Case

Trouble at Basecamp: Managing Politics, Polarization, and Conflict in the Workplace (A)

By: Nour Kteily, Deepak Malhotra and David Lane
As founders of the software company Basecamp, Jason Fried and David H. Hansson were used to being the subjects of social media attention. Both maintained active and dedicated Twitter followings for their unique perspectives on management and life. But on April 26,... View Details
Keywords: Change; Communication; Policy; Diversity; Fairness; Values and Beliefs; Governance; Employees; Working Conditions; Leading Change; Leadership Style; Mission and Purpose; Organizational Culture; Work-Life Balance; Labor and Management Relations; Conflict and Resolution; Identity; Social Issues; Equality and Inequality; Digital Platforms; Conflict Management; Information Technology Industry; United States
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Kteily, Nour, Deepak Malhotra, and David Lane. "Trouble at Basecamp: Managing Politics, Polarization, and Conflict in the Workplace (A)." Harvard Business School Case 922-003, July 2021. (Revised October 2021.)
  • May 2004 (Revised April 2006)
  • Case

Ultra: The Quest for Leadership (A)

By: Dwight B. Crane and Ricardo Reisen de Pinho
Ultra is one of a small group of competing Brazilian petrochemical companies, each of which buys raw material and is a minority owner of Copene, a "cracking" company that provides ethylene and other materials. Because of an industry restructuring, an auction of shares... View Details
Keywords: Capital; Capital Budgeting; Investment; Risk and Uncertainty; Risk Management; Industry Structures; Cash Flow; Cost of Capital; Valuation; Bids and Bidding; Economy; Ownership Stake; Chemical Industry; Brazil
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Crane, Dwight B., and Ricardo Reisen de Pinho. "Ultra: The Quest for Leadership (A)." Harvard Business School Case 204-146, May 2004. (Revised April 2006.)
  • 1985
  • Chapter

Stimulating and Managing Corporate Entrepreneurship: The Auto Industry Connection

By: R. M. Kanter
Keywords: Corporate Entrepreneurship; Leadership; Business or Company Management; Auto Industry
Citation
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Kanter, R. M. "Stimulating and Managing Corporate Entrepreneurship: The Auto Industry Connection." In Entrepreneurship in a "Mature Industry", edited by J. Campbell.Michigan Papers in Japanese Studies. Ann Arbor: University of Michigan, Center for Japanese Studies, 1985. (Keynote address for the U.S.-Japan Auto Industry Conference.)
  • 03 Mar 2023
  • Research & Ideas

When Showing Know-How Backfires for Women Managers

Most of us would like to impress the people we work with. But new research from Harvard Business School Assistant Professor Alexandra Feldberg finds that, for women managers, this aspiration can undermine performance. Feldberg discovered... View Details
Keywords: by Kara Baskin; Retail; Consumer Products
  • 1983
  • Book

The Two Faces of Management: An American Approach to Leadership in Business and Politics

By: Joseph L. Bower
Keywords: Management; Leadership; Business Ventures; Government and Politics; United States
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Bower, Joseph L. The Two Faces of Management: An American Approach to Leadership in Business and Politics. Boston, MA: Houghton Mifflin, 1983.
  • 2021
  • White Paper

Go Out and Innovate! Perspectives on Educating Health Care Leadership in the Time of Innovation

By: Regina E. Herzlinger, Anthony Stanowski, Edward Schumacher, Eugene Schneller, Kaveh Safavi, Quint Studer, Andrew Jay, Tom Robinson and Kevin Mahoney
The CAHME Innovation Council unanimously believes that education is essential. In evaluating the competency domain of management and leadership, and learning from programs that prioritize innovation, we ask how do we develop competencies in future leaders to succeed in... View Details
Keywords: Health Care; Health Care Industry; Health Care Entrepreneurship; Innovation; Innovation & Entrepreneurship; Health Industry
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Herzlinger, Regina E., Anthony Stanowski, Edward Schumacher, Eugene Schneller, Kaveh Safavi, Quint Studer, Andrew Jay, Tom Robinson, and Kevin Mahoney. "Go Out and Innovate! Perspectives on Educating Health Care Leadership in the Time of Innovation." White Paper, Commission on Accreditation of Healthcare Management Education (CAHME), November 2021.
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