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Publications

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  • All HBS Web  (1,349)
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  • All HBS Web  (1,349)
    • People  (4)
    • News  (683)
    • Research  (530)
    • Events  (4)
    • Multimedia  (5)
  • Faculty Publications  (37)
← Page 20 of 1,349 Results →
  • 01 Feb 2002
  • News

It's academic. (Not!)

information technology and management, or organizational behavior. That broad range of choices, coupled with the satisfaction of conducting research in the field, generates an extraordinary demand for the handful of available places each... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

management company. Since most of its employees are based at the clients’ locations, ITCleaning had to quickly find an effective way to coordinate its own safety standards with those of the clients. The company first decided to ask for the protocols put in View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • 03 May 2010
  • Research & Ideas

What Is the Future of MBA Education?

needs, the extent to which they were being met revealed disparity. Q: Why is MBA education at a crossroads? Garvin: We are approaching the end of an era. Since 1959, business schools have taken a more analytical and discipline-based approach than before. For the View Details
Keywords: by Martha Lagace; Education
  • Web

2024 Reunion Presentations - Alumni

recordings and materials are included in the “More Info” sections below. Available recordings are also accessible from the Live from Klarman Hall page. 2024 Fall Reunions Last updated: December 5, 2024 Faculty Presentations Friday,... View Details
  • 22 Jul 2019
  • Book

How to Be a Digital Platform Leader

going back thousands of years to bazaars, but technology has enabled platforms to be globally scalable, which had never previously been possible. While many people lump innovation and transaction platforms together, we argue that they are very different animals.... View Details
Keywords: by Martha Lagace
  • 12 Mar 2019
  • First Look

New Research and Ideas, March 12, 2019

the firm and the open logic of the market. To successfully employ this model, firms must learn to shepherd communities, leverage them without exploiting them, and share intellectual property rights. Last View Details
Keywords: Dina Gerdeman
  • Person Page

Media

Media

This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details

  • 01 Mar 2004
  • News

Ron Shaich’s Café Society

the attention of consumers on the go, fresh bread fans, and people looking for a place to relax with a cup of coffee in the afternoon. Expected to top $1 billion in sales this year, the publicly held Panera has also satisfied the... View Details
Keywords: Susan Young; Food Services and Drinking Places; Food Services and Drinking Places
  • 19 Nov 2020
  • News

How Panera’s CEO Learned to Go Against the Grain

took the helm last year after positions at Yum Brands Inc. and Krispy Kreme. He attributes this sense of compassion to the loss of his daughter, who died of pulmonary fibrosis at the age of 18. “Seeing her suffer so much up close deepened... View Details
Keywords: Food Services and Drinking Places; Food Services and Drinking Places
  • 31 Aug 2016
  • News

Managing McDonald’s Makeover

that the iconic brand is “keeping pace with changing tastes and habits.” The move was reportedly unexpected, given McDonald’s history of promoting from internal ranks. (Kempczinski was brought on last year.) In quickly tapping a relative... View Details
Keywords: Food Services and Drinking Places; Food Services and Drinking Places
  • 08 Jun 2021
  • Research & Ideas

Tell Me What to Do: When Bad News Is a Big Relief

large enough—over 3 centimeters—the need for surgery would be definitive, while if it was smaller, they would have to decide whether to opt for the procedure. “What we’re really documenting here is a strong aversion to making difficult... View Details
Keywords: by Michael Blanding
  • 01 Jun 2020
  • News

Meal Plan

supply, which means there could be new consumers up for grabs. MK: As of April 24, data I have seen show that Starbucks’ weekly revenue was down by about 74 percent versus last year, and at Dunkin’s by close to 28 percent. But Keurig is... View Details
Keywords: Julia Hanna; restaurants; COVID-19; pandemic; recovery; Food Services and Drinking Places; Food Services and Drinking Places; Food Services and Drinking Places; Food Services and Drinking Places
  • 04 Aug 2014
  • Op-Ed

Why Small-Business Lending Is Not Recovering

because of a perfect storm of their falling sales and weakened collateral, and growing risk aversion among lenders. Those days are not over. While lingering cyclical factors from the crisis may still be constraining access to bank credit,... View Details
Keywords: by Karen Mills; Banking; Financial Services
  • 17 Apr 2017
  • News

Panera-bred Leaders Have Risen Throughout the Restaurant Industry

his success last year, when Friendly’s owner Sun Capital Partners put him in charge of the Johnny Rockets retro burger-and-shakes chain. Maguire said Shaich kept the Panera team laser-focused on three goals: hiring great people, offering... View Details
Keywords: Food Services and Drinking Places; Food Services and Drinking Places
  • 01 Sep 2020
  • News

Turning Point: Change, Stat

ventilators beeping Terrible as it was, it forced us to innovate. As an example, the standard protocol for putting a patient on a ventilator involves first bringing oxygen levels up as close to 100 percent as possible before gently View Details
Keywords: COVID-19; healthcare; medicine; innovation; interpersonal communication; Ambulatory Health Care Services; Health, Social Assistance
  • 09 May 2017
  • First Look

New Research and Ideas, May 9

theory of domain-contingent inequality aversion to explain this finding: we argue that workers view salary and equity as two domains and are more inequality averse in the equity domain. Inequality in equity... View Details
Keywords: Sean Silverthorne
  • 01 Dec 2014
  • News

Forecasting ’15

Food Lab “The cronut is not the last of its type. We’ll continue to see a lot of excitement and hype around crazy food things, usually something that is fat-on-fat-on-sugar-on-more-fat. But in 2015 we’ll also see more of the grassroots... View Details
Keywords: Food Services and Drinking Places; Food Services and Drinking Places; Food Services and Drinking Places; Food Services and Drinking Places
  • 01 May 2009
  • What Do You Think?

Do Innovation and Entrepreneurship Have to Be Incompatible with Organization Size?

managers to "'personally' drive innovation and competitive advantage." Gerald Nanninga placed the blame on "infestation" (parasites that successful organizations attract) and "cannibalization" (fear of... View Details
Keywords: by Jim Heskett
  • 01 Mar 2007
  • News

Porter Ranks Competitiveness

moved up four places to No. 27. The index is part of the research contributing to The Global Competitiveness Report 2006–2007, released last September by the World Economic Forum. For more information, visit... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 01 Jun 2020
  • News

Post-Office

start seeing the strategic benefits of remote work? Prashanth Chandrasekar: There’s actually been, in some ways, a rise in productivity because people are able to focus and be very efficient with their time. We have not seen any kind of drop in output. The only View Details
Keywords: Dan Morrell; Remote work; COVID-19; Management of Companies and Enterprises; Management
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