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  • 2014
  • Working Paper

The Triumph of the Humble Chief Risk Officer

By: Anette Mikes
This paper tracks the evolution of the role of two chief risk officers (CROs), and the tools and processes they have implemented in their respective organizations. While the companies are from very different industries (one is a power company, the other is a toy... View Details
Keywords: Risk Management; Managerial Roles
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  • 31 Aug 2015
  • Research & Ideas

How Ben Franklin’s ‘Way to Wealth’ Introduced American Capitalism to the World

Franklin's  ''The Way To Wealth.'' (Nottingham: Printed by C. Sutton, Bridlesmith-Gate, [ca.1800?]) Kress Library of Business and Economics, Baker Library Historical Collections, Harvard Business School. Until now, it was believed that an estimated 145 editions in... View Details
Keywords: by Julia Hanna
  • Web

Research Services - Faculty & Research

Writing Group provides foreign language support and business practices. The Directors of Research also offer an occasional faculty “immersion” to provide opportunities for faculty who have spent little or no time in emerging countries to... View Details
  • Web

Europe - Global

Vincent speaks five European languages (French, English, German, Dutch and Italian). He holds a law degree from Leuven University (Belgium), a Business Administration degree from Louvain University (Belgium), an MBA from Harvard Business... View Details
  • 18 Oct 2023
  • News

Spreading the Words

Shafiq Khan (MBA 1982) loves to solve problems. It’s what attracted him to the case study method at HBS and, after graduation, to consulting at Booz, Allen & Hamilton. Then, at United Airlines, Khan encountered another challenge: The company was spending one-sixth of... View Details
Keywords: April White
  • Web

Online Business Courses & Certifications | HBS Online

foundations of strategy, and discover what’s behind the numbers in financial statements. Explore Subject 3 Courses Credential of Readiness (CORe) Designed to help you achieve fluency in the language of business, CORe is a business... View Details
  • Web

Profiles - MBA

microadjustments in prescription -- this experience was pivotal in nurturing my interest in technology/business, especially in the health sector. I am currently working on a platform, ling.ai, to detect developmental language disorders... View Details
  • 2020
  • Working Paper

Working (From Home) During a Crisis: Online Social Contributions by Workers During the Coronavirus Shock

By: Prithwiraj Choudhury, Wesley W. Koo and Xina Li
Prior research has documented that during mortality-related crises workers face psychic costs and are motivated to make social contributions. In addition, management practices that encourage workers to make social contributions during a crisis create value for firms.... View Details
Keywords: Crisis; Social Contributions; Work From Home (WFH); Cannot Work From Home (CWFH); Social Distancing; Online Communities; Coronavirus; COVID-19; Health Pandemics; Employees; Working Conditions; Internet and the Web; Crisis Management
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  • Web

Case Research & Writing Group - Faculty & Research

work collaboratively and independently at the highest level of academic rigor while establishing strong working relationships and taking direction from one or more project leaders. Comfort in both academic and business settings, and with interviewing top corporate... View Details
  • 30 May 2024
  • Research & Ideas

Racial Bias Might Be Infecting Patient Portals. Can AI Help?

experiment with generative artificial intelligence (AI)—ramifications of its use on practice are just starting to be examined. The research sheds light on the biases that digital platforms, whether a simple messaging solution or a sophisticated large View Details
Keywords: by Ben Rand; Health
  • 01 Dec 2023
  • News

Thinking Ahead

As we wind down 2023, there’s talk everywhere of generative AI and how it will fundamentally alter the world as we know it; but how does that translate for your corner of the business world? Is TikTok something you need to take seriously? (Is it time to dance?) We... View Details
Keywords: Julia Hanna; Illustrations by Chris Gash; News, Library, Internet, and Other Services; Information
  • 2019
  • Article

Overcoming Cultural Resistance to Open Source Innovation

By: John Winsor, Jin Hyun Paik, Michael Tushman and Karim R. Lakhani
Purpose: This article offers insight on how to effectively help incumbent organizations prepare for global business shifts to open source and digital business models.
Design/methodology/approach: Discussion related to observation, experience and case studies... View Details
Keywords: Open Source Innovation; Organizational Culture; Organizational Change and Adaptation; Business Model; Technological Innovation; Collaborative Innovation and Invention
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  • Web

ハーバード - Global

were staffed with "two in a box"-one Japanese and one non-Japanese manager-while Japanese employees were adapting to a job-based rather than a seniority system and the widespread use of the English language in meetings. How should Olympus... View Details
  • Web

Technology & Innovation - Faculty & Research

AI age. Through novel AI orchestration—combining custom-built indexes, real-time retrieval systems, and language models—Perplexity delivered answers to complex queries, challenging Google's dominance in traditional search. The company... View Details
  • Web

Financial Accounting Online Course | HBS Online

Mid-Career Professionals Learn the language of business through accounting as you gain the skills and knowledge to analyze financial statements. Reading a balance sheet was completely alien to me. Since taking Financial Accounting, I’ve... View Details
  • Portrait Project

Alan Xie

hours of rehearsal in front of a camcorder. We replayed those recordings until their magnetic tape frayed, our own immigrant genre of home video. What does Webster’s say about our Asian-American Dream? Lacking language fluency, my parents... View Details
  • 01 Sep 2023
  • News

That Was Then, This Is Now

It started with a question. But before that, it started in the classroom. Tony Deifell (MBA 2002) loved the discussions in his LEAD course, taught by Professor (and now former Dean) Nitin Nohria; wanting to make them more tangible, Deifell adapted the idea of... View Details
Keywords: Photographed by Tony Deifell (MBA 2002); edited by Julia Hanna. Above: Heidi Brooks, photographed in 2003 and 2023.; life experience; family; leadership
  • Web

Human Behavior & Decision-Making - Faculty & Research

Mazzulla finds himself at a crossroads, contemplating his pre-game message to the team. Should he rally them with an aggressive “go for the kill” mindset, or choose language that is more aligned with their “joyous intensity” culture?... View Details
  • January 2025
  • Case

Netflix: Takedown Troubles

By: Clayton S. Rose, Tom Quinn and Maxim Pike Harrell
In October 2021, Netflix Co-CEO Ted Sarandos sent an all-staff email addressing backlash to comedian Dave Chappelle’s new stand-up special, The Closer. Released on October 5, the comedian’s depiction of the transgender community and other LGBTQ+ groups prompted... View Details
Keywords: Disruption; Talent and Talent Management; Customer Satisfaction; Cost vs Benefits; Demographics; Ethics; Corporate Accountability; Employees; Recruitment; Retention; Leadership; Crisis Management; Risk Management; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Civil Society or Community; Social Issues; Strategic Planning; Adaptation; Decisions; Motion Pictures and Video Industry
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  • Web

FAQ - Alumni

are not legally binding. If your pledge is legally binding, the gift intention agreement will include the following language (or similar): “It is my intention that the Agreement shall create obligations that are binding and enforceable... View Details