Knowledge Workers - Publications - Faculty & Research

17 Jul 2007
First Look

First Look: July 17, 2007

Autor, William R. Kerr, and Adriana D. Kugler Periodical:Economic Journal 117 (2007): F189-F217 Abstract Theory predicts that mandated employment protections may reduce productivity by distorting production choices. Firms facing (non-Coasean) View Details

Keywords: Martha Lagace

24 Apr 2006
Research & Ideas

Managing Alignment as a Process

standard for workers in construction, farming, and other professions that require strenuous outdoor labor. SMI built a successful national sales base from its headquarters in Massachusetts by establishing channels with large department... View Details

Keywords: by Robert S. Kaplan & David P. Norton; Apparel & Accessories; Fashion; Consumer Products; Retail

25 Aug 2022
News

Harnessing the Tools of the Digital Age

Design Institute address these trends? KL: Our aspiration is to help invent the future of capitalism. Let’s figure out how companies can operate ethically with digital technologies and how we can get all of our workers trained up... View Details

Keywords: April White

Web

Management Training Program - Business Education For Women At Harvard University | Harvard Business School

experiments, then under the direction of HBS Professor Elton Mayo. The famous study, which looked at the needs and motivations of industrial workers at the Western Electric Hawthorne plant located outside of Chicago, helped to usher in... View Details

16 Oct 2006
Research & Ideas

Report from China: The New Entrepreneurs

workers there. Was that a surprise? A: Again, bear in mind that we met a very limited and select group of people. I think different faculty had different reactions based on our initial personal expectations, but given the high quality of... View Details

Keywords: by Sean Silverthorne

01 Mar 2012
News

Competitiveness at Risk

and cutting wages, this will reduce the purchasing power of Americans, shrink the tax base, and eventually undermine the business environment in America. Conversely, if workers get higher pay while American-based companies are not able to... View Details

Keywords: Roger Thompson; Educational Support Services; Educational Services

03 Apr 2012
First Look

First Look: April 3

goal of residency training. The Confederacy of Heterogeneous Software Organizations and Heterogeneous Developers: Field Experimental Evidence on Sorting and Worker Effort Authors:Kevin J. Boudreau and Karim R. Lakhani Publication:In The... View Details

Keywords: Carmen Nobel

16 Aug 2024
In Practice

Election 2024: What's at Stake for Business and the Workplace?

Ahead of the Democratic National Convention, HBS Working Knowledge gathered insights from Harvard Business School faculty about what’s at stake for companies, and how the election might impact workplaces. They offer an assessment as the... View Details

Keywords: by Rachel Layne

03 Nov 2021
Blog Post

Alumni Viewpoints: Confronting the Climate Change Challenge

Optimism: Younger Black Knowledge Workers +Jim Andrew (MBA 1986)Chief Sustainability Officer, PepsiCo+Audrey Choi (MBA 2004) Chief Sustainability Officer and CEO, Institute for Sustainable Investing, Morgan... View Details

01 Jun 2002
News

Up to the Challenge: Lori Schock - Listen and Learn

manufacturing workers on a computer system used for data reconciliation. The assignment proved challenging. “I was a total outsider running a class designed to change the work patterns of an experienced manufacturing team,” she grimaces.... View Details

Keywords: Kathleen Brill

27 Jan 2003
Research & Ideas

New Cluster Mapping Project Helps Companies Locate Facilities

with HBS Working Knowledge editor, Sean Silverthorne, Porter discusses the importance of cluster research and the value of the CMP. Silverthorne: How can data from the Cluster Mapping Project help corporations make better location... View Details

Keywords: by Sean Silverthorne

10 Mar 2021
Blog Post

COVID Killed the Traditional Workplace

the world became adept at working from home. In “Zoom forever” speculation, many companies are now planning to continue this arrangement after the pandemic, and a majority of workers say that this sounds just fine. But while I’m an... View Details

Keywords: All Industries

01 Sep 2004
News

American Dream

travel from countries as far-off as Slovakia and Poland. The workers stay in dormitories — homes in town that the Husteads have renovated — for a nominal fee. “Getting and training good people is a core competency for us,” Hustead... View Details

Keywords: Julia Hanna; Amusement, Gambling, and Recreation Industries; Arts, Entertainment; Accommodation; Hospitality

20 Jul 2020
Blog Post

Minorities Who 'Whiten' Job Resumes Get More Interviews

racially controversial causes in a way that could turn off an employer. “People want to have like an awesome black worker but they want one who they feel like fits within a certain box and like very much will conform and like lay low and... View Details

Keywords: All Industries

27 Sep 2010
Research & Ideas

Customer Experts Lose Influence When Teams are Pressured

are you working on now? A: I'm continuing my broader research efforts to understand how the design of knowledge-intensive work affects teamwork, collaboration innovation, and ultimately performance. For example, I'm writing an empirical paper examining what resources... View Details

Keywords: by Sarah Jane Gilbert

15 Feb 2011
First Look

First Look: Feb. 15

and cool-headed they were, as was typical of men in other dangerous workplaces, platform workers readily acknowledged their physical limitations, publicly admitted their mistakes, and openly attended to their own and others' feelings.... View Details

Keywords: Sean Silverthorne

08 Dec 2008
Research & Ideas

Thinking Twice About Supply-Chain Layoffs

they are not executed well at the stores." Boots on the ground matter a lot. "When there aren't enough workers on the selling floor, it's those ‘boring supply-chain activities' that are affected first," Ton observes. "If employees are... View Details

Keywords: by Julia Hanna; Retail

09 Nov 2009
Research & Ideas

Come Fly with Me: A History of Airline Leadership

productive workers during Kelleher's tenure were motivated by a vibrant working atmosphere, good wages, profit sharing, and the knowledge that no employees had ever been laid off at the company. This feeling... View Details

Keywords: by Sarah Jane Gilbert; Air Transportation

27 Sep 2011
First Look

First Look: September 27

Opportunity Authors:Maxim Sytch, Adam Tatarynowicz, and Ranjay Gulati Publication:Organization Science (forthcoming) An abstract is unavailable at this time. Working PapersManagerial Practices That Promote Voice and Taking Charge among Frontline View Details