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- All HBS Web (774)
- Faculty Publications (168)
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- All HBS Web (774)
- Faculty Publications (168)
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- 27 Mar 2018
- First Look
First Look at New Research, March 27, 2018
experienced employers evaluate job applicants, which alters their demand. There is limited evidence that workers’ costs are higher when applying to an inexperienced employer. New employers enter the market uncertain about their value for... View Details
Keywords: Sean Silverthorne
- 16 Apr 2013
- First Look
First Look: April 16
LaSalle (JLL) faced at the turn of the millennium. Until then, JLL sold piecemeal commercial real estate services to its corporate clients, who maintained relationships with a variety of vendors. In 2000, JLL's large corporate clients started globalizing their... View Details
Keywords: Sean Silverthorne
- 24 Jul 2013
- Op-Ed
Detroit Files for Bankruptcy: HBS Faculty Weigh In
Pundits and politicians point to the burden of pension, health, and union obligations on the cost side. True, but not it's not sufficient just to cut costs. The real game is... View Details
- 11 Nov 2014
- First Look
First Look: November 11
demonstrates that when employees can see their customers, the beneficiaries of their efforts, the quality and efficiency of the service they deliver can actually improve. Studies in food service show how revealing customers to employees... View Details
Keywords: Sean Silverthorne
- 02 Jun 2003
- Research & Ideas
Why Have Marketers Ignored America’s Man-of-Action Hero?
identity crisis of sorts because their jobs and their family roles no longer allow for the authoritative (some would say patriarchal) roles of the past. To compensate for this felt emasculation on the work... View Details
Keywords: by Manda Salls
- 02 Mar 2015
- Research & Ideas
‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat
implementations, which reduced merchandise handling; labor scheduling systems coupled with a greater use of part-time labor sector-wide, which aligned employee levels closely with customer visits and left little spare capacity; View Details
- 05 Aug 2008
- First Look
First Look: August 5, 2008
Authors:Sharon Horsky, Steven C. Michael, and Alvin J. Silk Abstract The common perception appears to be that vertical integration of advertising services is more the exception than the rule in the U.S. advertising industry. This study... View Details
Keywords: Martha Lagace
- 28 Oct 2014
- First Look
First Look: October 28
general, faced difficulties in growing sales due to the challenges of developing new drugs. Over the previous decade or more, Pfizer had pursued acquisitions as a way to acquire new drugs, increase sales, and reduce costs by combining... View Details
Keywords: Carmen Nobel
- 26 Feb 2008
- First Look
First Look: February 26, 2008
co-founders, and outsourcing system development work. The abridged version does not include the introduction and final sections of the full case in order to give casewriting... View Details
Keywords: Martha Lagace
- 08 Jul 2008
- First Look
First Look: July 8, 2008
factors in explaining the increased presence of NGOs in the last few decades: a trend towards more outsourcing of government services; new ventures by would-be not-for-profit "entrepreneurs"; and... View Details
Keywords: Martha Lagace
- 16 Jul 2012
- Research & Ideas
Book Excerpt: ‘The Strategist’
Editor's Note: Back in the day, crafting and owning the company strategy was at the forefront of a business leader's priorities. Over the years, though, more and more, the responsibility has tended to be... View Details
Keywords: by Cynthia A. Montgomery
- 01 Jan 2020
- What Do You Think?
Why Not Open America's Doors to All the World’s Talent?
one country, India. Chinese citizens are the next most frequent recipients. The largest recent recipients of the visas have often been American subsidiaries of Infosys and Wipro, Indian-based companies that provide View Details
- 22 May 2020
- In Practice
Post-COVID Health Care: More Screens, Less Red Tape?
employer-based insurance will return Amitabh Chandra: More demand for insurance exchanges Recessions and pandemics create job losses that highlight the problems of tying health insurance to employment.... View Details
Keywords: by Danielle Kost
- 10 Oct 2007
- First Look
First Look: First Look: October 10
continue to support Tolcher's first album, increase the stakes by financing a second album, or cut their losses and instead focus on other artists. At the same time, Octone had to evaluate a proposal from... View Details
Keywords: Martha Lagace
- 29 Jun 2015
- HBS Case
Consumer-centered Health Care Depends on Accessible Medical Records
"Carolinas Healthcare employs 120 staff working on data analytics, a big strategic investment but a major potential point of differentiation in the quest to both cut costs and improve patient... View Details
- 01 Apr 2019
- What Do You Think?
Does Our Bias Against Federal Deficits Need Rethinking?
Wildebeest added: “There is a good case to be made that deficits from loose monetary policy are the actual cause of the ever-widening income disparity in the US and nearly every major economy.” (JohnfrmClevelnd reminded Wildebeest that... View Details
Keywords: by James Heskett
- 10 Apr 2006
- Research & Ideas
American Auto’s Troubled Road
Today's headlines confirm that difficulty, as GM and Ford close plants, cut jobs and production, and try to... View Details
- 06 Aug 2024
- Op-Ed
What the World Could Learn from America's Immigration Backlash—100 Years Ago
competition. At least in the historical US context, there’s no evidence to prove that argument. Our study with Long, Medici, and Qian finds that employment and the quality of the View Details
Keywords: by Marco Tabellini
- 24 May 2011
- First Look
First Look: May 24
in terms of price and cutting edge products. Should they outsource some of their production to Eastern Europe? Market their products to new customers like non-governmental... View Details
Keywords: Sean Silverthorne
- 14 Nov 2006
- First Look
First Look: November 14, 2006
customers by teaching them the correct ordering protocol. Dell deals with arrival and request variability in its high-end server business by outsourcing customer service while staying in close touch with... View Details
Keywords: Sean Silverthorne