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  • All HBS Web  (782)
    • News  (253)
    • Research  (462)
  • Faculty Publications  (174)

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  • All HBS Web  (782)
    • News  (253)
    • Research  (462)
  • Faculty Publications  (174)
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  • 27 Jan 2009
  • First Look

First Look: January 27, 2009

corporation. His decision and how he implements it will have a dramatic impact on the legal process outsourcing startup. Purchase the case: http://harvardbusinessonline.hbsp.harvard.edu/... View Details
Keywords: Martha Lagace
  • 20 Aug 2007
  • Research & Ideas

HBS Cases: Using Investor Relations Proactively

Miller: Overall, I found that BP's IR team does a great job in bringing back and analyzing all this information. Yet, the strong internal debate also showed us that this was not valued equally within the... View Details
Keywords: by Martha Lagace; Energy; Utilities
  • 31 Jul 2012
  • First Look

First Look: July 31

the Dutch IT outsourcing market and regularly wins high customer- satisfaction marks. The growing workload and 100% promise to customers have increased the pressure on its... View Details
Keywords: Carmen Nobel
  • 14 Apr 2008
  • Research & Ideas

The Surprising Right Fit for Software Testing

If there is one job that many software analysts and programmers cannot stand, it is testing software on the path to launch. The grinding concentration and repetitive nature of... View Details
Keywords: by Martha Lagace; Video Game; Web Services; Computer
  • 16 Apr 2013
  • First Look

First Look: April 16

LaSalle (JLL) faced at the turn of the millennium. Until then, JLL sold piecemeal commercial real estate services to its corporate clients, who maintained relationships with a variety of vendors. In 2000, JLL's large corporate clients started globalizing their... View Details
Keywords: Sean Silverthorne
  • 16 Jul 2012
  • Research & Ideas

Book Excerpt: ‘The Strategist’

Editor's Note: Back in the day, crafting and owning the company strategy was at the forefront of a business leader's priorities. Over the years, though, more and more, the responsibility has tended to be... View Details
Keywords: by Cynthia A. Montgomery
  • 07 Oct 2014
  • First Look

First Look: October 7

the Multiple Myeloma Research Foundation What do you do when your rising professional career is cut short by an unexpected cancer diagnosis? Kathy Giusti shifted careers, built a new organization that transformed how cancer research is... View Details
Keywords: Sean Silverthorne
  • 02 Jun 2003
  • Research & Ideas

Why Have Marketers Ignored America’s Man-of-Action Hero?

identity crisis of sorts because their jobs and their family roles no longer allow for the authoritative (some would say patriarchal) roles of the past. To compensate for this felt emasculation on the work... View Details
Keywords: by Manda Salls
  • 05 Sep 2012
  • First Look

First Look: September 5

regulatory proposals around credit unions coming out of the financial crisis from the policy-making perspective. Credit unions have lobbied policymakers for expanded powers that will enable them to help stimulate the economy and create... View Details
Keywords: Sean Silverthorne
  • 28 Oct 2014
  • First Look

First Look: October 28

general, faced difficulties in growing sales due to the challenges of developing new drugs. Over the previous decade or more, Pfizer had pursued acquisitions as a way to acquire new drugs, increase sales, and reduce costs by combining... View Details
Keywords: Carmen Nobel
  • 03 Nov 2009
  • First Look

First Look: Nov. 3

costs decrease and as the benefits from outsourcing the use of intellectual property increases. We also examine how different licensing arrangements affect the relation between the variance of the returns to... View Details
Keywords: Martha Lagace
  • 19 Jul 2004
  • Research & Ideas

Why Innovations Sit on the Shelf

frustration and, often, stagnation. It's the leader's job to point managers and team members in a specific direction but to make sure it's a direction they can respond to. To effect innovation, a leader must... View Details
Keywords: by Michael Beer, Russell Eisenstat & Derek Schrader
  • 05 Aug 2008
  • First Look

First Look: August 5, 2008

Authors:Sharon Horsky, Steven C. Michael, and Alvin J. Silk Abstract The common perception appears to be that vertical integration of advertising services is more the exception than the rule in the U.S. advertising industry. This study... View Details
Keywords: Martha Lagace
  • 09 Nov 2006
  • Research & Ideas

Andy Grove: A Biographer’s Tale

I did go to Budapest. I went to his apartment and sent him an e-mail from there because I felt it was important to do so. Q: One of the most important capitalists of the century, I think you said. And in the... View Details
Keywords: by Sean Silverthorne; Computer
  • 15 Oct 2008
  • First Look

First Look: October 15, 2008

consumers to not only back teams to win, but also to lay odds for other punters to back. This business model allows punters to cut out the middleman of the bookmaker and leads to a much more efficient... View Details
Keywords: Martha Lagace
  • 30 May 2000
  • Research & Ideas

Market Makers Bid for Success

believe economically that you've got to have real-time interaction between people to bid out important, B-to-B pieces of business. And so a 5-second delay, a 20-second delay, certainly a 2-minute delay just doesn't View Details
Keywords: by Staff; Web Services; Technology
  • 01 Feb 2011
  • First Look

First Look: Feb. 1

and other organizations often outsource activities to achieve cost savings from market competition. Yet such benefits are often accompanied by poor quality resulting from moral hazard, which can be... View Details
  • 22 May 2020
  • In Practice

Post-COVID Health Care: More Screens, Less Red Tape?

employer-based insurance will return Amitabh Chandra: More demand for insurance exchanges Recessions and pandemics create job losses that highlight the problems of tying health insurance to employment.... View Details
Keywords: by Danielle Kost
  • 28 Oct 2015
  • Research & Ideas

A Dedication to Creation: India's Ad Man Ranjan Kapur

entrepreneurial in spirit. I remember growing up in India and noticing that people always found a way to get things done. But when it came to jobs, people were risk-averse because unemployment was high, and... View Details
Keywords: by Sean Silverthorne; Advertising
  • 06 Aug 2024
  • Op-Ed

What the World Could Learn from America's Immigration Backlash—100 Years Ago

competition. At least in the historical US context, there’s no evidence to prove that argument. Our study with Long, Medici, and Qian finds that employment and the quality of the View Details
Keywords: by Marco Tabellini
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