Publications

October 2013
Case

Rhythm & Blues

By: Willy Shih

The bankruptcy filing of Rhythm & Hues, who received an Oscar for the arresting visual effects in Life of Pi, raised questions about the challenges faced by the firms like it as well as the broader post-production industry. The rapid pace of technology certainly... View Details

Keywords: Post-production; Visual Effects; Digital; Entertainment; Animation Entertainment; Film Entertainment; Television Entertainment; Theater Entertainment; Job Cuts and Outsourcing; Information Technology; Internet and the Web; Applications and Software; Information Infrastructure; Motion Pictures and Video Industry; Los Angeles

14 Jun 2023
News

Dean Datar Meets with Alumni in East Asia

2003), president of the HBS Club of Japan, ended the program. During his remarks, Dean Datar talked about several innovative initiatives that he anticipates will have lasting value for the School and that place the School at the View Details

25 Aug 2014
News

Jonathan M. Nelson, MBA 1983

studied music and hosted a late-night jazz radio show. When he graduated from college, Nelson took a job with Boston-based Wellman International and immediately set off for... View Details

Keywords: Susan Young

25 Jan 2024
Blog Post

Climate Stories Episode #15: Hilton Augustine III on Financing Climate Ventures

in 2013, Hilton noted a lack of job opportunities in renewable energy. So, he went into management consulting and then a software company, before landing at Tesla in 2017. The culture was challenging but “It... View Details

11 Mar 2021
News

Leading with Heart

fantastic job with the brand. And now the brand was in transition from being founder-led. We need to now create an empowered, team-led organization, which meant that I had to recruit View Details

Web

Charts & Statistics - Leadership

Breakup of Standard Oil and American Tobacco Clayton Antitrust Act Federal Reserve Act First Federal-Aid Highway Act Federal Trade Commission established Personal income tax reinstituted Influence: Low 20 1920 s 19 U.S. Steel View Details

May 2024
Case

Leading Culture Change at Microsoft Western Europe

By: Amy C. Edmondson and Cat Huang

In 2023, Cindy Rose, President of Microsoft Western Europe, faced a critical decision. Rose grappled with the potential impact of widespread layoffs on psychological safety and the cultural transformation she had championed since her arrival. When Rose had first joined... View Details

Keywords: Leadership; Organizational Culture; Transformation; Collaborative Innovation and Invention; Job Cuts and Outsourcing; Problems and Challenges; Motivation and Incentives; Groups and Teams; Business or Company Management; Technology Industry; Europe

October 2000 (Revised June 2002)
Supplement

Nick Fiore: Healer or Hitman? (B)

By: Clayton M. Christensen and Tara Donovan

Supplements the (A) case. View Details

Keywords: Risk Management; Job Cuts and Outsourcing; Strategic Planning; Decision Choices and Conditions

January 2013
Supplement

Austal, Ltd. (B)

By: Willy Shih, Margaret Pierson and Dawn H. Lau

Austal, Ltd. was an Australian builder of high-speed passenger ferries. It had translated that expertise into a foothold in the defense market on the US Navy Littoral Combat Ship (LCS) program with an Alabama assembly facility. In January 2009 it had just completed the... View Details

Keywords: Geographic Location; Global Strategy; Globalized Markets and Industries; Job Cuts and Outsourcing; Growth and Development Strategy; Business Strategy; Corporate Strategy; Ship Transportation; Transportation Industry; Australia; United States; Alabama; Philippines

10 Feb 2003
Research & Ideas

Commodity Busters: Be a Price Maker, Not a Price Taker

profitability of whole markets.— Benson P. Shapiro Make Your Price This is perhaps most true in pricing, a particularly vexing challenge in today's hypercompetitive marketplace. Major customers exert enormous pressure to force suppliers to View Details

Keywords: by Benson P. Shapiro

Web

HBS - Financials | Supplemental Financial Information

year-over-year. Expenses Executive Education, HBP, and HBS Online operating costs, as well as the School's faculty research costs, cut across multiple expense line items in the Statement of Activity View Details

February 2017
Supplement

Truly Human Leadership at Barry-Wehmiller: Video Supplement

By: Jan Rivkin and Dylan Minor

Keywords: Job Cuts and Outsourcing; Values and Beliefs; Organizational Culture; Employees; Business Strategy; Manufacturing Industry

01 Dec 2009
News

One Man Crime Wave

York Times best-seller list for 27 weeks, he did take on another kind of business adversary, those he saw as laying waste to his beloved Sarasota and to Florida’s environment. In the novel, developers and... View Details

Keywords: Garry Emmons; fiction writing; Arts, Entertainment; Publishing Industries (except Internet); Information

March 2021 (Revised August 2024)
Case

Hotwire.com: Navigating Through Turbulence

By: Jeffrey F. Rayport, Manny de Zarraga and Eric Levine

On September 10, 2001, after speaking at an industry conference at New York’s World Trade Center, Hotwire co-founder Spencer Rascoff boarded a flight from Newark to San Francisco. After returning home, Rascoff awoke the next morning to a phone call informing him that... View Details

Keywords: September 11; Corporate Entrepreneurship; Business Growth and Maturation; Disruption; Decisions; Job Cuts and Outsourcing; Growth Management; Digital Platforms; Problems and Challenges; Risk and Uncertainty; Expansion; Internet and the Web; Leading Change; Leadership Style; Air Transportation Industry; Tourism Industry; San Francisco

01 Dec 2009
News

Losing Our Competitive Edge

critical components of solar panels, among others. How did this happen? A big part of the reason is the outsourcing of development and manufacturing work to companies abroad. The result: a damaging... View Details

Keywords: Gary P. Pisano; Manufacturing

September 2006
Teaching Note

OfficeTiger (TN)

By: Joseph B. Lassiter III

Teaching Note to (804-109). View Details

Keywords: Innovation and Invention; Job Cuts and Outsourcing; Service Delivery; Mergers and Acquisitions; Cross-Cultural and Cross-Border Issues; India; Europe; United States; Asia

17 Dec 2015
News

Examining Global Workforce Management

a defined next step, such as a new job or training, for 60 percent of the company’s employees worldwide by their last day on the job. She is currently studying Michelin’s actions, which include providing layoff View Details

Person Page

Media

This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details

April 2024 (Revised July 2024)
Case

Unleashing Human Magic at Best Buy

By: Leonard A. Schlesinger, Sunil Gupta and Amram Migdal

The case examines the transformation of Best Buy under CEO Hubert Joly's leadership from 2012. Facing significant business challenges, including competition from online and physical retailers, Joly implemented the "Renew Blue" turnaround strategy, which focused on... View Details