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- All HBS Web (731)
- Faculty Publications (173)
- 14 Jun 2023
- News
Dean Datar Meets with Alumni in East Asia
2003), president of the HBS Club of Japan, ended the program. During his remarks, Dean Datar talked about several innovative initiatives that he anticipates will have lasting value for the School and that place the School at the View Details
- Web
the Art of American Advertising - Advertising Products
proved an ideal medium for commercial use, as it was less expensive and less time consuming to execute than engraving. Artists drew illustrations with a greasy pen, pencil, or crayon directly onto a flat, polished slab of limestone,... View Details
- 01 Oct 2001
- News
Guy de Chazal: Changing Focus
he will cut back on his hours at Morgan Stanley in order to devote more time to some other important priorities, beginning, he says, with his family. For years, de Chazal's demanding workdays have been bracketed by lengthy train rides to... View Details
Keywords: Deborah Blagg
- Web
Charts & Statistics - Leadership
Breakup of Standard Oil and American Tobacco Clayton Antitrust Act Federal Reserve Act First Federal-Aid Highway Act Federal Trade Commission established Personal income tax reinstituted Influence: Low 20 1920 s 19 U.S. Steel View Details
- January 2013
- Supplement
Austal, Ltd. (B)
By: Willy Shih, Margaret Pierson and Dawn H. Lau
Austal, Ltd. was an Australian builder of high-speed passenger ferries. It had translated that expertise into a foothold in the defense market on the US Navy Littoral Combat Ship (LCS) program with an Alabama assembly facility. In January 2009 it had just completed the... View Details
Keywords: Geographic Location; Global Strategy; Globalized Markets and Industries; Job Cuts and Outsourcing; Growth and Development Strategy; Business Strategy; Corporate Strategy; Ship Transportation; Transportation Industry; Australia; United States; Alabama; Philippines
Shih, Willy, Margaret Pierson, and Dawn H. Lau. "Austal, Ltd. (B)." Harvard Business School Supplement 613-026, January 2013.
- 25 Aug 2014
- News
Jonathan M. Nelson, MBA 1983
studied music and hosted a late-night jazz radio show. When he graduated from college, Nelson took a job with Boston-based Wellman International and immediately set off for... View Details
Keywords: Susan Young
- 25 Jan 2024
- Blog Post
Climate Stories Episode #15: Hilton Augustine III on Financing Climate Ventures
in 2013, Hilton noted a lack of job opportunities in renewable energy. So, he went into management consulting and then a software company, before landing at Tesla in 2017. The culture was challenging but “It... View Details
- 10 Feb 2003
- Research & Ideas
Commodity Busters: Be a Price Maker, Not a Price Taker
profitability of whole markets.— Benson P. Shapiro Make Your Price This is perhaps most true in pricing, a particularly vexing challenge in today's hypercompetitive marketplace. Major customers exert enormous pressure to force suppliers to View Details
Keywords: by Benson P. Shapiro
- October 2000 (Revised June 2002)
- Supplement
Nick Fiore: Healer or Hitman? (B)
By: Clayton M. Christensen and Tara Donovan
Supplements the (A) case. View Details
Keywords: Risk Management; Job Cuts and Outsourcing; Strategic Planning; Decision Choices and Conditions
Christensen, Clayton M., and Tara Donovan. "Nick Fiore: Healer or Hitman? (B)." Harvard Business School Supplement 601-063, October 2000. (Revised June 2002.)
- February 2017
- Supplement
Truly Human Leadership at Barry-Wehmiller: Video Supplement
By: Jan Rivkin and Dylan Minor
Keywords: Job Cuts and Outsourcing; Values and Beliefs; Organizational Culture; Employees; Business Strategy; Manufacturing Industry
Rivkin, Jan, and Dylan Minor. "Truly Human Leadership at Barry-Wehmiller: Video Supplement." Harvard Business School Multimedia/Video Supplement 717-803, February 2017.
- May 2024 (Revised April 2025)
- Case
Leading Culture Change at Microsoft Western Europe
By: Amy C. Edmondson and Cat Huang
In 2023, Cindy Rose, President of Microsoft Western Europe, faced a critical decision. Rose grappled with the potential impact of widespread layoffs on psychological safety and the cultural transformation she had championed since her arrival. When Rose had first joined... View Details
Keywords: Leadership; Organizational Culture; Transformation; Collaborative Innovation and Invention; Job Cuts and Outsourcing; Problems and Challenges; Motivation and Incentives; Groups and Teams; Business or Company Management; Technology Industry; Europe
Edmondson, Amy C., and Cat Huang. "Leading Culture Change at Microsoft Western Europe." Harvard Business School Case 624-096, May 2024. (Revised April 2025.)
- December 2024
- Case
Blue Cross Blue Shield of Michigan (BCBSM): The AI Journey
By: Shikhar Ghosh
In early 2024, Bill Fandrich, Executive VP and CIO of Blue Cross Blue Shield of Michigan (BCBSM), faced a critical decision about AI adoption within the organization. Fandrich had championed AI implementation at BCBSM. After successfully developing three AI... View Details
Keywords: Blue Cross; Automation; Generative Ai; Health Insurance; Insurance Companies; Innovation; IT Strategy; Organizational Transformations; Technology; Non-profit; AI and Machine Learning; Health; Digital Strategy; Digital Transformation; Leadership; Technology Adoption; Job Cuts and Outsourcing; Innovation Strategy; Health Industry; Insurance Industry; Michigan
Ghosh, Shikhar. "Blue Cross Blue Shield of Michigan (BCBSM): The AI Journey." Harvard Business School Case 825-082, December 2024.
- 11 Mar 2021
- News
Leading with Heart
fantastic job with the brand. And now the brand was in transition from being founder-led. We need to now create an empowered, team-led organization, which meant that I had to recruit View Details
- Web
HBS - Financials | Supplemental Financial Information
year-over-year. Expenses Executive Education, HBP, and HBS Online operating costs, as well as the School's faculty research costs, cut across multiple expense line items in the Statement of Activity View Details
- 01 Dec 2009
- News
One Man Crime Wave
York Times best-seller list for 27 weeks, he did take on another kind of business adversary, those he saw as laying waste to his beloved Sarasota and to Florida’s environment. In the novel, developers and... View Details
- 01 Dec 2009
- News
Losing Our Competitive Edge
critical components of solar panels, among others. How did this happen? A big part of the reason is the outsourcing of development and manufacturing work to companies abroad. The result: a damaging... View Details
- March 2021 (Revised August 2024)
- Case
Hotwire.com: Navigating Through Turbulence
By: Jeffrey F. Rayport, Manny de Zarraga and Eric Levine
On September 10, 2001, after speaking at an industry conference at New York’s World Trade Center, Hotwire co-founder Spencer Rascoff boarded a flight from Newark to San Francisco. After returning home, Rascoff awoke the next morning to a phone call informing him that... View Details
Keywords: September 11; Corporate Entrepreneurship; Business Growth and Maturation; Disruption; Decisions; Job Cuts and Outsourcing; Growth Management; Digital Platforms; Problems and Challenges; Risk and Uncertainty; Expansion; Internet and the Web; Leading Change; Leadership Style; Air Transportation Industry; Tourism Industry; San Francisco
Rayport, Jeffrey F., Manny de Zarraga, and Eric Levine. "Hotwire.com: Navigating Through Turbulence." Harvard Business School Case 821-084, March 2021. (Revised August 2024.)
- September 2006
- Teaching Note
OfficeTiger (TN)
Teaching Note to (804-109). View Details
- 17 Dec 2015
- News
Examining Global Workforce Management
a defined next step, such as a new job or training, for 60 percent of the company’s employees worldwide by their last day on the job. She is currently studying Michelin’s actions, which include providing layoff View Details
- April 2025 (Revised April 2025)
- Case
JPMorganChase: Leadership in the Age of GenAI
By: Iavor I. Bojinov, Karim R. Lakhani and David Lane
This case study examines JPMorgan Chase's (JPMC) journey in adopting and implementing Generative AI (GenAI) following the release of ChatGPT. It outlines JPMC's initial cautious approach focused on data security, followed by strategic investments in internal platforms... View Details
Keywords: Banks and Banking; Governance Controls; Information Technology; AI and Machine Learning; Analytics and Data Science; Cybersecurity; Digital Platforms; Digital Transformation; Information Management; Information Infrastructure; Technology Adoption; Job Cuts and Outsourcing; Knowledge Management; Knowledge Sharing; Leading Change; Growth and Development Strategy; Marketing; Product Development; Performance Improvement; Customization and Personalization; Financial Services Industry; United States
Bojinov, Iavor I., Karim R. Lakhani, and David Lane. "JPMorganChase: Leadership in the Age of GenAI." Harvard Business School Case 325-066, April 2025. (Revised April 2025.)