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- Faculty Publications (269)
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- All HBS Web (456)
- Faculty Publications (269)
- 12 May 2015
- News
A Flash of Insight
up a balance sheet of my personal assets and liabilities,” says Cooper. “I had been successful in two professions—nuclear submarines and investment banking—in which success required a combination of technical and interpersonal skills. I... View Details
- 13 Mar 2018
- First Look
March 13, 2018
little is known about the interpersonal consequences of the advice-seeking process. In this paper, we investigate the interpersonal consequences when an advisor believes his or her advice will be ignored. We... View Details
Keywords: Sean Silverthorne
- Profile
Jeremy Burnham
already had the quantitative side and was looking for the opposite,” says Jeremy. “I was impressed that HBS focused less on analytics and more on interpersonal and communications skills – that it was less... View Details
- 01 Jun 2011
- News
Alumni Books
Female Vision: Women’s Real Power at Work by Sally Helgesen and Julie Johnson (MBA ’82) (Berrett-Koehler Publishers) Helgesen and Johnson demonstrate that what women perceive in organizations (like interpersonal factors) often goes... View Details
- 28 Aug 2019
- Blog Post
Know Your Audience: Recruiting HBS Students for Investment Banking
She advises banks that “Students want more networking events as opposed to formal presentations. They like the interpersonal connections they can form in the 1:1 or small group interactions.” Specifically when recruiters can connect... View Details
- 01 Jun 1998
- News
Generation Next
such as the life cycles of the family business, dilemmas inherent in working with relatives, grooming the next generation of company leadership, governance of the firm, and managing the impact of wealth on the family. "We spend much of the time wrestling with the... View Details
- 28 Apr 2023
- Blog Post
Creating a Workplace That Supports Employees in Work and Life
the company norms and culture.” Actively solicit feedback and listen to members of your community about their lived experience so that these practices are part of the conversation. Equity audits can also be used to bring in outside... View Details
Keywords: All Industries
- 18 Jul 2024
- Research & Ideas
New Hires Lose Psychological Safety After Year One. How to Fix It.
“Delivering patient care is one of those situations where timely speaking up can be a matter of life and death, or frequently a matter of high- or low-quality care.” “Psychological safety describes a belief that the work environment is safe for View Details
- 01 Sep 2024
- News
Alumni Books
Edited by Margie Kelley Alumni Books 20+ Years of Urban Rebuilding: Lessons from the Revival of Lower Manhattan after 9/11 By Patrice Derrington (MBA 1991) and Rosemary Scanlon (PMD 42, 1981) Routledge Following the destruction of the World Trade Center and the... View Details
- 15 Nov 2006
- Research & Ideas
Lessons Not Learned About Innovation
innovation teams under too much bureaucracy, treating the innovators as more valued corporate citizens than those who work in the current business, and hiring leaders who don't have the relationship and communications skills necessary to... View Details
Keywords: by Sean Silverthorne
- October 2022 (Revised January 2023)
- Case
Century Bank: Closing Time?
By: Lauren Cohen, Grace Headinger and Bill Kwon
Barry Sloane, second-generation Chairman, President, and CEO of his family’s bank, Century Bank, weighed whether to sell to Eastern Bank. As a small regional bank, Century faced a number of challenging trends, such as digitization and market share decline in the coming... View Details
Keywords: Family Office; Business Exit; Banking; Family; Massachusetts; Boston; United States; Acquisition; Business Exit or Shutdown; Family Business; Family and Family Relationships; Interpersonal Communication; Decision Making; Finance; Banks and Banking; Risk and Uncertainty; Emotions; Banking Industry; Boston; Massachusetts; United States
Cohen, Lauren, Grace Headinger, and Bill Kwon. "Century Bank: Closing Time?" Harvard Business School Case 223-040, October 2022. (Revised January 2023.)
- 02 Sep 2008
- First Look
First Look: September 3, 2008
Centennial Issue. Harvard Business Review 86, nos. 7/8 (July - August 2008) Abstract The article reports on a study concerning team building and the fit or interpersonal congruence among team members. The study found that the performance... View Details
Keywords: Sean Silverthorne
- Web
Online Dynamic Teaming Course | HBS Online
decision-making and communication through tested tools Develop a proactive approach to failure and learn from mistakes Who Will Benefit Current and Aspiring Managers Leaders of Cross-Functional or Distributed Teams Entrepreneurs Manage... View Details
- 18 Jun 2013
- First Look
First Look: June 18
influence-seeking risk managers (1) establish and maintain interpersonal connections with decision makers and how they (2) adopt, deploy, and reconfigure tools-practices that we define collectively as toolmaking. Using prior literature... View Details
Keywords: Anna Secino
- 19 Mar 2006
- Research & Ideas
Do I Dare Say Something?
As every company knows, employees are its greatest resource. It's more than a shame, then, that many workers are either not encouraged or afraid to speak up and communicate ideas at work. Employers are losing valuable knowledge and... View Details
Keywords: by Sarah Jane Gilbert
- 05 Oct 2010
- First Look
First Look: October 5, 2010
inattentional blindness. We discuss the practical implications of our findings in the contexts of interpersonal communication and public debates. Download the paper:... View Details
Keywords: Sean Silverthorne
- Web
Leadership Execution and Action Planning (LEAP) - Course Catalog
objectives: To enable students to get things done successfully. To understand the risks, trade-offs, and constraints leaders face when tasked with achieving results under conditions where they have limited skills, time, and resources available. To develop the... View Details
- 12 Oct 1999
- Research & Ideas
Value Judgments: Business Ethics Across Borders
plants. After much debate around the choice of technology," she continues, "the company reexamined its concerns about the environment and realized they originated in a broader commitment to social responsibility. Managers then began working with the local... View Details
Keywords: by Judith A. Ross
- July 2020
- Teaching Plan
Girls Who Code
By: Brian Trelstad and Amy Klopfenstein
This teaching plan serves as a supplement to HBS Case No. 320-055, “Girls Who Code.” Founded 2012 by former lawyer Reshma Saujani, Girls Who Code (GWC) offered coding education programs to middle- and high school-aged girls. The organization also sought to alter... View Details
Keywords: Communication; Communication Strategy; Spoken Communication; Interpersonal Communication; Demographics; Age; Gender; Education; Curriculum and Courses; Learning; Middle School Education; Secondary Education; Leadership Style; Leadership; Social Enterprise; Nonprofit Organizations; Social Psychology; Attitudes; Behavior; Cognition and Thinking; Prejudice and Bias; Power and Influence; Identity; Social and Collaborative Networks; Motivation and Incentives; Society; Civil Society or Community; Culture; Public Opinion; Social Issues; Information Technology; Applications and Software; Education Industry; Technology Industry; North and Central America; United States
- 14 Aug 2018
- First Look
First Look at New Research and Ideas, August 14, 2018
economy. Success requires a continuous influx of new ideas, new challenges, and critical thought, and the interpersonal climate must not suppress, silence, ridicule, or intimidate. Not every idea is good, and yes there are stupid... View Details
Keywords: by Sean Silverthorne