Innovation In Healthcare Delivery - Publications - Faculty & Research - Harvard Business School

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02 May 2017
First Look

First Look at New Research: May 2, 2017

April 14, 2017 Harvard Business Review Companies Like United Need to Cultivate Good Judgment, and Free Their Employees to Use It By: Deighton, John A. Abstract—United Airlines has pledged to improve its training programs and empower its employees to put customers first... View Details

Keywords: Carmen Nobel

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Accounting & Management - Faculty & Research

long-term implications of the company’s broad-based ownership model. January 2025 Case Creating Value by Splitting Aster: Can One Minus One Equal Two? By: V.G. Narayanan and Kairavi Dey Aster DM Healthcare (Aster), founded by Dr. Azad... View Details

27 May 2009
First Look

First Look: May 27, 2009

Communication in Multicultural Networks: Deficits in Inter-cultural Capability and Affect-based Trust as Barriers to New Idea Sharing in Inter-cultural Relationships... View Details

Keywords: Martha Lagace

02 Mar 2010
First Look

First Look: March 2

Download the paper: http://www.hbs.edu/research/facpubs/workingpapers/papers0910.html#wp10-061 Accelerating Innovation in Energy: Insights from Multiple Sectors Authors:Rebecca Henderson and Richard G.... View Details

Keywords: Martha Lagace

September 2011 (Revised January 2012)
Case

Telemonitoring at Visiting Nurse Health System

By: F. Warren McFarlan, Mark Keil and Mala Kaul

The Telemonitoring at Visiting Nurse Health System case presents one home healthcare organization's efforts to use telemonitoring to improve the quality of care provided to at-risk patients who were discharged from hospitals and needed home care. After two years of... View Details

Keywords: Capital Budgeting; Cost vs Benefits; Risk Management; Technology Adoption; Technological Innovation; Organizational Change and Adaptation; Competitive Strategy; Health Industry; Technology Industry

February 2010 (Revised January 2013)
Case

The Dabbawala System: On-Time Delivery, Every Time

By: Stefan H. Thomke and Mona Sinha

Describes the Mumbai-based Dabbawala organization, which achieves very high service performance (6 Sigma equivalent or better) with a low-cost and very simple operating system. The case explores all aspects of their system (mission, information management, material... View Details

Keywords: Information Technology; Service Operations; Service Delivery; Logistics; Alignment; Management Systems; Human Resources; Innovation and Invention; Mumbai

26 Oct 2010
First Look

First Look: October 26, 2010

PublicationsSelling to Many Countries—Within the U.S. Authors:Frank V. Cespedes and Michael Wong Publication:MIT Sloan Management Review 52, no. 1 (fall 2010) Abstract In pursuing growth, many companies have plans to sell to emerging... View Details

Keywords: Sean Silverthorne

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Technology & Operations Management - Faculty & Research

the Emergency Department and the Impact on Care Delivery By: Jacob C. Jameson, Soroush Saghafian, Robert S. Huckman and Nicole Hodgson Objectives: To examine heterogeneity in physician batch ordering... View Details

May 2007 (Revised April 2009)
Case

Netflix

By: Willy C. Shih, Stephen P. Kaufman and David Spinola

Reed Hastings founded Netflix with a vision to provide a home movie service that would do a better job satisfying customers than the traditional retail rental model. But as it encouraged challenges it underwent several major strategy shifts, ultimately developing a... View Details

Keywords: Business Model; Film Entertainment; Disruptive Innovation; Growth and Development Strategy; Distribution Channels; Service Delivery; Renting or Rental; Competitive Strategy; Motion Pictures and Video Industry

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Events - Health Care

Healthcare Ecosystem Together From Innovation to Impact: The Changing Face of Healthcare The MIT Sloan Healthcare & BioInnovations Conference is... View Details

03 Feb 2021
Blog Post

Faculty Spotlight: Professor Jurgen Weiss

After more than two decades in consulting, Jurgen Weiss joined the Harvard Business School faculty in 2020 as a member of the Business, Government, and the International Economy Unit. He currently teaches... View Details

02 Apr 2013
First Look

First Look: April 2

Publications 2006 Nature Reviews Beyond Magic Bullets: True Innovation in Health Care By: Narayan, Vaibhav A., Marco Mohwinckel, Gary Pisano, Michael Yang, and Husseini Manji Abstract—The molecular... View Details

Keywords: Sean Silverthorne

January 2015
Case

Monte-Carlo Weddings

By: Anat Keinan and Sandrine Crener

Monte-Carlo Weddings, established by Frank Damgaard in 2005, is the most respectable and exclusive wedding planning business in the South of France. Frank has organized the largest, most expensive and luxurious weddings in Europe, serving celebrities, CEOs, and other... View Details

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Health Care Initiative - Health Care

volunteered to have students shadow them to learn more about the front lines of care delivery 223 Pairs were matched as part of the Student-Alumni Mentor Program in 2018 10 % First-year students complete... View Details

26 Jun 2020
Research & Ideas

Why Japanese Businesses Are So Good at Surviving Crises

and earning reserves of the company.” He distributed $300 in cash to each Yakult Lady from the company’s safe, since banks were closed; used the firm’s delivery center as a temporary shelter for employees... View Details

Keywords: by Dina Gerdeman

01 Sep 2023
Blog Post

Harvard Business School Announces 2023 Goldsmith Fellows

to working in social enterprise. The 2023 Goldsmith Fellows are: Rehan Adamjee. A joint degree student at HBS and HKS, Rehan recently served as the strategy and growth lead for Vital Pakistan, a 300+ person View Details

14 Jul 2023
Blog Post

Harvard Business School Announces Its 2023-2024 Blavatnik Fellows

Harvard Medical School; the Wyss Institute at the Harvard University; and the Institute for Medical Engineering and Science (IMES) at MIT, where she engineered drug delivery systems in collaboration with... View Details

23 Jun 2023
HBS Case

This Company Lets Employees Take Charge—Even with Life and Death Decisions

Is it possible to truly empower employees to make their own decisions—even when those decisions could mean life or death? That is the question posed by Dutch home healthcare organization Buurtzorg, which has radically avoided almost all... View Details

Keywords: by Annelena Lobb; Health

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Profiles - MBA

these sorts of innovations with those in the Tech Fellow community is beyond exciting." Tech areas of interest: Financial Services, Ed-Tech, Sustainability, Digital Health Formative experience at the... View Details

27 Sep 2011
First Look

First Look: September 27

performance in their exchange ties (Gulati and Sytch, 2007) and acquisitions (Zaheer et al., 2010); revenues (Baum et al., 2000; Shipilov and Li, 2008); market share (Zaheer and Bell, 2005) and market entry (Jensen, 2008); IPO success... View Details

Keywords: Sean Silverthorne

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