Publications

Publications

Filter Results: (620) Arrow Down
Filter Results: (620) Arrow Down Arrow Up

Show Results For

Show Results For

← Page 20 of 620 Results →
Sort by

Are you looking for?

→Search All HBS Web
  • February 1991
  • Case

Burlington Northern: The ARES Decision (A)

By: Julie H. Hertenstein and Robert S. Kaplan
Burlington Northern's decision whether to invest in ARES, an automated train control system, is a ($350 million) strategic investment in information technology. Although set in a service industry (railroad) the issues around this decision arise in many organizations... View Details
Keywords: Investment; Rail Transportation; Information Technology; Competitive Strategy; Performance Evaluation; Performance Effectiveness; Cost vs Benefits; Technology Adoption; Technological Innovation; Customers; Quality; Rail Industry
Related
  • 12 Nov 2013
  • First Look

First Look: November 12

GlaxoSmithKline: Sourcing Complex Professional Services Pharmaceutical company GlaxoSmithKline (GSK) uses an innovative new approach to procuring outside legal counsel: it replaces relationship-based selection and law firms' traditional... View Details
Keywords: Sean Silverthorne
  • 11 Oct 2024
  • Research & Ideas

How AI Could Ease the Refugee Crisis and Bring New Talent to Businesses

Nations High Commissioner on Refugees. That’s roughly 2.5 times larger than it was a decade ago. About 75 percent of refugees come from Afghanistan, Venezuela, Syria, Ukraine, and Sudan. Agency employees face the staggering challenge of View Details
Keywords: by Ben Rand; Technology; Information Technology
  • 13 Nov 2000
  • Research & Ideas

Managing to Learn: How Companies Can Turn Knowledge into Action

In his book, Learning in Action: A Guide to Putting the Learning Organization to Work (Harvard Business School Press), HBS professor David Garvin argues that Nike left open a critical gap between encouraging innovative thinking and... View Details
Keywords: by Laurie Joan Aron
  • 05 Nov 2024
  • Research & Ideas

AI Can Help Leaders Communicate, But Can't Make Employees Listen

from the human CEO over those they attributed to AI, suggesting a deep mistrust of algorithms. To explore this phenomenon further, Choudhury and his team conducted a second study that aimed to control for those perceptions. Researchers asked a second group of... View Details
Keywords: by Ben Rand; Information Technology; Technology
  • September 2011 (Revised October 2012)
  • Case

Ganging Up on Cancer: Integrative Research Centers at the Dana-Farber Cancer Institute (A)

By: Heidi K. Gardner, Edo Bedzra and Shereef M. Elnahal
Dr. Barrett Rollins, Chief Scientific Officer of the Dana Farber Cancer Institute, attempts to engender cross-scientist collaboration by applying project management principles to medical research. The resulting innovation, Integrative Research Centers, are novel in... View Details
Keywords: Problems and Challenges; Organizational Change and Adaptation; Change Management; Motivation and Incentives; Employees; Performance Evaluation; Leadership Style; Leadership; Collaborative Innovation and Invention; Innovation and Management
Related
  • 23 Oct 2018
  • First Look

New Research and Ideas, October 23, 2018

management, and higher ROA. These effects are concentrated at innovating firms—those firms that are early-life-cycle or engage in R&D spending—and especially at those facing Wall Street scrutiny. Collectively, the evidence suggests... View Details
Keywords: Dina Gerdeman
  • 29 Jan 2008
  • First Look

First Look: January 29, 2008

are used to evaluate investments creates a systematic bias against successful innovation. The authors recommend alternative methods that can help managers innovate with a much more astute eye for future... View Details
Keywords: Martha Lagace
  • 20 Sep 2011
  • First Look

First Look: September 20

examine whether multi-location firms increase internal ties when they face appropriability risks from direct competitors. Our empirical analysis of the global semiconductor industry shows that when leading firms co-locate with direct market competitors, View Details
Keywords: Sean Silverthorne
  • April 2024
  • Case

Dr. Tom Mihaljevic and Cleveland Clinic

By: Linda A. Hill and Lydia Begag
In December 2022, Dr. Tomislav (“Tom”) Mihaljevic, CEO and President of Cleveland Clinic, was reflecting on the last few years at the hospital, marked both by unprecedented challenges and remarkable achievements. Cleveland Clinic had recently been ranked the world’s... View Details
Keywords: Recruitment; Retention; Analytics and Data Science; Digital Transformation; Digital Platforms; Innovation and Management; Innovation Leadership; Human Capital; Leadership Development; Leadership Style; Leading Change; Organizational Culture; Organizational Structure; Organizational Change and Adaptation; Mission and Purpose; Outcome or Result; Performance Evaluation; Health Pandemics; Goals and Objectives; Health Industry; Cleveland; London; Abu Dhabi; Florida; Ohio
Related
  • 01 Jul 2008
  • First Look

First Look: July 1, 2008

  Working PapersCollaborative Architectures for Innovation Authors:Gary P. Pisano and Roberto Verganti Abstract Collaborative innovation has become a hot topic in innovation... View Details
Keywords: Martha Lagace
  • 08 Nov 2011
  • First Look

First Look: Nov. 8

important directions for future research, such as investigating the causes and consequences of how organizations and industries are evaluated on warmth and competence. Read the paper:... View Details
Keywords: Sean Silverthorne
  • 05 Mar 2014
  • What Do You Think?

When Will the Next Dot.com Bubble Burst?

Internet (mobile) businesses and users (have) already evaluated the benefits (and) analysts' valuations can be more predictable " Shankar N. Mandapaka added: "The earlier dot.com bubble was due to lack of proper valuation... View Details
Keywords: by James Heskett; Publishing; Retail
  • 15 Nov 2016
  • First Look

November 15, 2016

protection affects innovation in China in the years around the privatizations of state-owned enterprises (SOEs). Innovation increases after SOE privatizations, and this increase is larger in cities with... View Details
Keywords: Sean Silverthorne
  • 03 Feb 2018
  • Op-Ed

How to Heed BlackRock's Call for Corporate Social Responsibility

financial purpose. Because BlackRock manages more than $6 trillion in assets, Mr. Fink’s announcement has the potential to help change companies’ behaviors in big ways. But this will happen only if BlackRock and other large asset managers add social performance to... View Details
Keywords: by Julie Battilana
  • 29 May 2007
  • First Look

First Look: May 29, 2007

Cases & Course MaterialsAccidental Innovation Harvard Business School Note 607-082 Describes the role accident has historically played in invention and discovery, and raises questions about the importance of variation in business... View Details
Keywords: Martha Lagace
  • 29 Jul 2008
  • First Look

First Look: July 29, 2008

delivery around specific categories of disease. It provides an opportunity to evaluate BWH's approach to integration along all of these dimensions and to identify the nature of the tradeoffs that hospitals—specifically, academic medical... View Details
Keywords: Martha Lagace
  • 14 Nov 2012
  • Research & Ideas

New Agenda for Corporate Accountability Reporting

not clear what exactly corporate accountability reporting is, or how to evaluate its usefulness to different constituencies such as customers, bondholders, shareholders, employees, and communities. It's not clear how it affects managers'... View Details
Keywords: by Martha Lagace; Accounting; Energy; Utilities
  • 25 Mar 2021
  • Research & Ideas

Steer Clear of the Blind Spots That Derail Experiments

overly narrow goals. Consider the experience of Airbnb, which ran experiments to evaluate booking strategies but ignored the potential for discrimination. After research by Luca and colleagues found evidence of widespread discrimination... View Details
Keywords: by Danielle Kost
  • 02 Sep 2008
  • First Look

First Look: September 3, 2008

evidence that boards appoint overly optimistic analysts who exhibit little skill in evaluating the firm itself, other firms within the firm's industry, or even other firms in general. The magnitude of the optimistic bias is large: 82.0%... View Details
Keywords: Sean Silverthorne

Are you looking for?

→Search All HBS Web