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Publications

Publications

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  • All HBS Web  (3,740)
    • Faculty Publications  (390)

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    • All HBS Web  (3,740)
      • Faculty Publications  (390)

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      • Research Summary

      Reinvention and "Technology Reemergence"

      By: Ryan L. Raffaelli

      The prevailing view of industry and technology evolution has emphasized displacement, on the assumption that old technologies and organizational forms will disappear when newer ones arrive. Professor Raffaelli's research challenges this view by illuminating how and... View Details

      Keywords: Turnarounds; Innovation And Management; Technology Evolution; Change Management; Disruption; Transformation; Transition
      • Research Summary

      Renovating Democratic Capitalism

      By: Malcolm S. Salter

      This in-process work focuses on how best to address the declining public trust and confidence in democratic capitalism, which many citizens consider to be a cornerstone of our national ideology and identity? While the answer to this question is not entirely clear, I... View Details

      • Research Summary

      Research Summary

      By: Leslie A. Perlow

      There has been tremendous change in the workplace — ubiquitous technology, 24/7 globalization, hyper-efficiency and now significant changes in work location. Professor Perlow’s research explores the implications for the ways we work and live, and what we can do to... View Details

      • Research Summary

      Research Thrust

      By: Rakesh Khurana
      I am trained in organizational sociology and my main areas of interest lie in macro-organizational theory and the dynamics of executive labor markets. To date, my research has focused on two themes. The first revolves around understanding the forces that govern the... View Details
      • Research Summary

      Strategy, Governance and Valuation

      By: Krishna G. Palepu
      Professor Palepu's current research focuses on strategy and governance. In the area of strategy, his recent focus has been on the globalization of emerging markets, particularly India and China, and the resulting opportunities and challenges for western multinationals... View Details
      • Forthcoming
      • Article

      Subordinating Humanism: How Colliding Beliefs About a Living Wage Shape Personal Fulfillment and 'Professional-Class' Identities in Working-Class Jobs

      By: Lumumba Seegars, Serenity S. Lee, Erin M. Reid and Lakshmi Ramarajan
      In a society dominated by market-based ideology and management practices that prioritize financial considerations, some organizations are shifting toward humanistic ideology and practices that emphasize human welfare. To examine this transformation in pay-setting, we... View Details
      Keywords: Organizational Culture; Moral Sensibility; Wages; Welfare; Performance Expectations; Identity; Employee Relationship Management; Management Practices and Processes
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      Seegars, Lumumba, Serenity S. Lee, Erin M. Reid, and Lakshmi Ramarajan. "Subordinating Humanism: How Colliding Beliefs About a Living Wage Shape Personal Fulfillment and 'Professional-Class' Identities in Working-Class Jobs." Academy of Management Journal (forthcoming). (Pre-published online June 26, 2025.)
      • Other Unpublished Work

      The Role of Inventory in Empowered Work Settings: Model and Empirical Analysis

      By: S. Datar, M. Alles and R. Sarkar
      Keywords: Logistics; Mathematical Methods
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      Datar, S., M. Alles, and R. Sarkar. "The Role of Inventory in Empowered Work Settings: Model and Empirical Analysis."
      • Research Summary

      The Unexpected Effects of Workplace Connectivity

      By: Ethan S. Bernstein

      While investigating how workplace transparency and privacy shape organizational behavior and performance, I wondered about the related effects of workplace connectivity. As new digital tools and organizational forms make it far easier for employees to communicate... View Details

      Keywords: Human Behavior; Performance; Virtual Work; Hybrid Work; Office Space; Workplace Design; Organizations; Organizational Design; Organizational Structure; Groups and Teams; Networks; Behavior; Social and Collaborative Networks; Communication
      • Research Summary

      The Value Profit Chain: Treat Employees Like Customers and Customers Like Employees

      By: W. Earl Sasser
      W. Earl Sasser, Jr., Leonard A. Schlesinger, and James L. Heskett complted a multi-firm study that provides further empirical verification of relationships established in their earlier examinations of 'breakthrough' service and the service profit chain.... View Details
      • Research Summary

      Working Papers

      By: Dennis A. Yao

       

      Lewis, Tracy R. and Dennis A. Yao. (2001, revised 2006). "Innovation, Knowledge Flow, and Worker... View Details

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