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Publications

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  • All HBS Web  (641)
    • People  (1)
    • News  (88)
    • Research  (452)
    • Events  (13)
    • Multimedia  (1)
  • Faculty Publications  (247)
← Page 20 of 641 Results →
  • 03 Jan 2023
  • Book

Confront Workplace Inequity in 2023: Dig Deep, Build Bridges, Take Collective Action

The work of Timnit Gebru and Margaret Mitchell offers a high-profile example, Opie notes. Gebru, who’s Black, and Mitchell, who’s white, explored fairness in machine learning as computer scientists at... View Details
Keywords: by Pamela Reynolds
  • 02 Jun 2022
  • Research & Ideas

Blissful Thinking: When It Comes to Finding Happiness, 'Your Dreams Are Liars'

dreams are liars. Here’s the problem: Your genetic proclivities are not biasing you toward happiness. They’ve biased you toward sexual selection, toward impressing potential mates. The ancient brain says... View Details
Keywords: by Dan Morrell
  • 04 Sep 2001
  • Research & Ideas

Is Government Just Stupid? How Bad Decisions Are Made

In "You Can't Enlarge the Pie," the authors argue that barriers to effective government decision making result in poor decisions about critical issues like the environment, organ transplants, and energy policy. Why? Because... View Details
Keywords: by Max H. Bazerman, Jonathan Baron & Katherine Shonk
  • 16 Jul 2007
  • Research & Ideas

Understanding the ‘Want’ vs. ’Should’ Decision

Like having both an angel and a devil whispering advice in our ears, consumers often wrestle with the "want" versus "should" decision. Yes, I want to purchase that chocolate bar, but I should snack on granola instead.... View Details
Keywords: by Sarah Jane Gilbert; Retail; Entertainment & Recreation
  • 21 Dec 2011
  • Research & Ideas

The Most Common Strategy Mistakes

hidden biases embedded in internal systems, organizational structures, and decision-making processes. It's often hard, for example, to get the kind of cost information you need to think strategically. Or the... View Details
Keywords: by Joan Magretta
  • 06 Jun 2007
  • Research & Ideas

Behavioral Finance—Benefiting from Irrational Investors

Individuals, of course, should examine their own biases and attempt to improve their investment decisions. But this is easier said than done. Much of this so-called irrational behavior is adaptive. Baker... View Details
Keywords: by Julia Hanna
  • 01 Sep 2023
  • News

Solving for Z

With nearly 20 years of experience as a senior human resources executive, Matthew Breitfelder (MBA 2002) has seen a lot of change in the corporate talent space. But what’s happening now looks like a tectonic generational shift. From his perch as global head of human... View Details
Keywords: Alexander Gelfand; Illustrations by Doug Chayka; Administration of Human Resource Programs; Government
  • 22 Aug 2005
  • Research & Ideas

The Hard Work of Failure Analysis

requires a spirit of inquiry and openness, patience, and a tolerance for ambiguity. However, most managers admire and are rewarded for decisiveness, efficiency, View Details
Keywords: by Amy Edmondson & Mark D. Cannon
  • Web

Business & Environment - Faculty & Research

Twitter) from 2010 to 2021. I find empirical evidence that public sentiments lag significantly by one to two quarters. Using a two-period theoretical model of an ESG-aware investor, I highlight biases retail investors should caution... View Details
  • 14 Jul 2014
  • Research & Ideas

Pay Attention To Your ‘Extreme Consumers’

multipurpose rice cooker that featured a revolutionary design. Research into extreme consumers doesn't have to stand in opposition to traditional research methods. In fact, it can be a valuable complement. "I get a lot of pushback from people who say this is a View Details
Keywords: by Michael Blanding
  • 25 May 2021
  • Research & Ideas

White Airbnb Hosts Earn More. Can AI Shrink the Racial Gap?

Carnegie Mellon University. This difference in the monthly occupancy rate “suggests that Airbnb guests may be systematically biased against renting from Black hosts,” the researchers write. Based on detailed neighborhood View Details
Keywords: by Lane Lambert; Technology; Accommodations
  • 09 Dec 2002
  • Research & Ideas

Most Accountants Aren’t Crooks—Why Good Audits Go Bad

bias and moderate its ill effects. Only then can we be assured of the reliability of the financial reports issued by public companies and ratified by professional accountants. Professional accountants might... View Details
Keywords: by Max H. Bazerman, George Loewenstein & Don A. Moore; Accounting; Financial Services
  • Blog

Is AI Coming for Your Job?

ask for images of "a man," it is very likely to create an image of a white man, likely because of the data on which it was trained. This issue of perpetuating biases raises a lot of interesting policy questions about who should be... View Details
  • Web

Design Thinking Course | HBS Online

heuristics and apply research-based personas and behavior models to make innovations easier to adopt. Highlights Match Mental Models, Reduce Complexity, View Details
  • Web

About the Center - Christensen Center for Teaching & Learning

doctoral students to design and implement experiments and surveys to study negotiation and decision making, with an emphasis on how biases affect... View Details
  • 16 Dec 2022
  • Research & Ideas

Why Technology Alone Can't Solve AI's Bias Problem

diversifying their workforces, more firms are scrutinizing the results of conventional algorithms on recruiting websites. But do fair rankings actually weed out gender bias and allow more women to rise to the top of talent searches?... View Details
Keywords: by Michael Blanding; Technology
  • 03 Oct 2007
  • Research & Ideas

Dealing with the ‘Irrational’ Negotiator

and Bazerman observe, negotiation geniuses are made, not born. Excerpt from Negotiation Genius What appears to be genius actually reflects careful preparation, an understanding of the conceptual framework of negotiation, insight into how... View Details
Keywords: by Deepak Malhotra & Max H. Bazerman
  • 04 Feb 2010
  • What Do You Think?

What’s the Best Way to Make Careful Decisions?

certain amount of self-awareness. Maree Conway said that "Our worldview conditions what we accept and don't accept as real, and this conditions how we make decisions. Being aware of your worldview View Details
Keywords: by James Heskett
  • 29 Sep 2022
  • Op-Ed

Inclusive Leadership Advice: Get Comfortable With the Uncomfortable

“Difference is an acquired preference,” a colleague once told me. The statement seemed rather strange to me at first. Upon reflection, though, I understood what my colleague was saying: Difference is uncomfortable, unfamiliar, and... View Details
Keywords: by Francesca Gino
  • 22 Apr 2022
  • Research & Ideas

Companies Can Expand Their Talent Pool by Giving Ex-Convicts a Second Chance

reluctance has hit Black Americans particularly hard since they have seen historically higher arrest rates, often fueled by racial discrimination, research shows. But it might be a good time to rethink those hiring practices and the View Details
Keywords: by Jay Fitzgerald
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