Grocery - Publications - Faculty & Research

09 Jan 2018
First Look

First Look at New Research and Ideas, January 9, 2018

Aversion in Queues By: Buell, Ryan W. Abstract—This paper investigates whether people exhibit last place aversion in queues and its implications for their experiences and behaviors in service environments. An observational analysis of customers queuing at a View Details

Keywords: Sean Silverthorne

02 Feb 2015
Research & Ideas

Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t

traditional firms. "Some products like electronics you don't mind waiting a few days for Amazon to deliver—others like fresh groceries you need it now, in the store ," says Teixeira. "It's unlikely people will ever decouple showrooming... View Details

Keywords: by Michael Blanding

17 Mar 2015
Research & Ideas

Where Did My Shopping Mall Go?

going to make the food space more vulnerable in the next five years. There is going to be enormous change, both because of the way people eat and because new models are starting to come into the equation that will erode the brick-and-mortar business. You see it... View Details

Keywords: by Sean Silverthorne; Retail

12 Oct 1999
Research & Ideas

Confronting the Challenges that Face Bricks-and-Mortar Stores

cart altered the purchasing patters of customers when it was introduced over 60 years ago. Today's technologies can have equally profound effects on consumers' behavior. For example, a Swedish grocery store discovered that by... View Details

Keywords: by Raymond Burke; Retail

16 May 2017
Blog Post

Making the Move into Digital Health and Software Engineering

at Instacart, a same-day grocery delivery service. My team’s job was to handle everything that related to the ordering process: we worked with Stripe, our payments API, built the discounts infrastructure, and created an infrastructure to... View Details

Keywords: Technology; Health Care

30 May 2007
Research & Ideas

Health Care Under a Research Microscope

up to take care of the most complex diseases, and as a result, "the people with minimally complex disease, with very straightforward disease, are cared for in very expensive settings." One innovative approach to this situation is the rise of in-store... View Details

Keywords: by Sean Silverthorne; Health; Biotechnology

10 Nov 2020
Sharpening Your Skills

Research News and Tips: Innovating Across Time Zones

Harvard Business Review 98, no. 5 (September–October 2020): 98–105. Weaknesses in supply chain strategy exposed As anyone who went grocery shopping in the early days of the pandemic can tell you, empty shelves revealed how COVID-19 did a... View Details

Keywords: by Sean Silverthorne

01 Sep 2015
News

Ink

THE BOOK “Tom Witt [MBA 1987] originally told me the story of how his father had owned a small, family-run grocery store and successfully fought off a big, new competitor over the price of sugar. The new store trumpeted a big special: 49... View Details

01 Aug 2001
News

Class Day and Commencement 2001

money behind me, I'll be fine.") Describing GE as really not much different from the neighborhood grocery he patronized while growing up in Salem, Massachusetts, Welch said, "Business is a bunch of lucky calls, a bunch of bounces here and... View Details

Keywords: Marcel Acosta; Colleges, Universities, and Professional Schools; Educational Services

01 Dec 2002
News

Books

individual. Each person or family is sustained with “deep support” delivered via “federations” of enterprises and concierge-style “advocates” coordinating every need from grocery delivery to health care. Maintaining the... View Details

25 Sep 2018
First Look

New Research and Ideas, September 25, 2018

we find that gentrification, as measured by changes in the educational, age, and racial composition within a zip code, is strongly associated with increases in the numbers of grocery stores, cafes, restaurants, and bars, with little... View Details

Keywords: Dina Gerdeman

27 Feb 2018
First Look

First Look at New Research and Ideas, February 27, 2018

International. Beginning in 2006, she had led the company through many acquisitions, including France’s LU Biscuit and British confectionery company Cadbury, before, in 2012, boldly splitting the company into two: Kraft, a North American View Details

Keywords: Sean Silverthorne

05 May 2015
First Look

First Look: May 5

grocery bags has been strongly promoted as environmentally and socially conscious. In parallel, firms have joined policy makers in using a variety of initiatives to reduce the use of plastic bags. However, little is known about how these... View Details

Keywords: Carmen Nobel

02 Nov 2020
News

The First Five Years: Julianne White (MBA 2017)

job was in grocery retail and I knew the food space was where I wanted to be long-term. Food forms such a foundational part of life and I immediately found it meaningful to be part of the industry providing for people’s basic needs.” What... View Details

22 Dec 2016
Op-Ed

The Small Business Administration is a Model for How to Drive Economic Growth

restaurants, dry cleaners, and local grocery stores—form the backbone of communities across America and they are responsible for about 40 million jobs. And, as Mercedes Delgado and I show in research released earlier this year, small... View Details

Keywords: by Karen Mills

01 Sep 2004
News

A Market-Based Prescription

physicians’ services? Health-care providers are as constrained by managed care as consumers. Other industries enjoy much greater freedom. Grocery retailers, for example, serve a variety of customers in outlets ranging from discount clubs... View Details

Keywords: Deborah E. Blagg; Colleges, Universities, and Professional Schools; Educational Services; Health, Social Assistance

01 Sep 2024
News

The Road Less Traveled

Most cars in the United States weigh more than 4,000 pounds, and new models are trending larger, even in countries where people drive less. And the larger the vehicle, the more fuel required to power it, which means more greenhouse-gas emissions that contribute to... View Details

Keywords: Janine White; illustrations by WACSO; Transit and Ground Passenger Transportation; Transportation

15 May 2013
Research & Ideas

From McRibs to Maseratis: The Power of Scarcity Marketing

you owned a sporty little car, you might be tempted to drive it all the time, settling in to the comfy leather seats whenever you needed to get groceries or meet friends for dinner. But Derek lives in Vancouver, Canada, where public... View Details

Keywords: Re: Michael I. Norton

20 May 2008
First Look

First Look: May 20, 2008

tolerance, can have substantial welfare costs. Download the paper from SSRN ($5): http://papers.nber.org/papers/w13966 I'll Have the Ice Cream Soon and the Vegetables Later: A Study of Online Grocery Purchases and Order Lead Time... View Details

Keywords: Martha Lagace

07 Oct 2008
First Look

First Look: October 7, 2008

the Vegetables Later: A Study of Online Grocery Purchases and Order Lead Time (revised) Authors:Katherine L. Milkman, Todd Rogers, and Max H. Bazerman Abstract How do decisions made for tomorrow or two days in the future differ from... View Details