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Publications

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  • All HBS Web  (1,684)
    • Faculty Publications  (402)

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    • All HBS Web  (1,684)
      • Faculty Publications  (402)

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      • September 1983 (Revised May 1999)
      • Case

      Allen Lane

      By: Howard H. Stevenson and Michael J. Roberts
      Describes Allen Lane's search for a business to buy. The case explores several failed attempts and the ethical, business, and tax issues that surround the acquisition business. Ends with a description of a new acquisition candidate, an independent valuation report of... View Details
      Keywords: Acquisition; Ethics; Taxation; Failure; Valuation
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      Stevenson, Howard H., and Michael J. Roberts. "Allen Lane." Harvard Business School Case 384-077, September 1983. (Revised May 1999.)
      • 1983
      • Article

      Public Insurance Provision and Non-Market Failures

      By: Dutch Leonard and Richard Zeckhauser
      Keywords: Insurance; Failure
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      Leonard, Dutch, and Richard Zeckhauser. "Public Insurance Provision and Non-Market Failures." Geneva Papers on Risk and Insurance 8 (1983).
      • October 1982 (Revised September 1988)
      • Case

      Steven B. Belkin

      By: Howard H. Stevenson and Richard O. von Werssowetz
      Steven Belkin, 26 years old and 2 1/2 years out of HBS, has decided to leave a group travel company he has run for the last year to start his own similar business. In the course of several months he has written a business plan, attracted several partners and employees,... View Details
      Keywords: Business Plan; Business Startups; Decisions; Equity; Investment; Personal Finance; Recruitment; Resignation and Termination; Failure; Partners and Partnerships
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      Stevenson, Howard H., and Richard O. von Werssowetz. "Steven B. Belkin." Harvard Business School Case 383-042, October 1982. (Revised September 1988.)
      • July 1979 (Revised August 2019)
      • Background Note

      Note on Taxation

      By: William J. Poorvu, Arthur I Segel, Glenn S. Miller, Michael D. Kummer, Charles F. Wu, Po Sit and Joseph M. Gerstel
      Every real-estate transaction is affected by the tax consequences that result from its form and substance. Structuring a transaction without a thorough understanding of its tax considerations is likely to reduce the transaction's potential value. The failure to utilize... View Details
      Keywords: Property; Taxation; Investment
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      Poorvu, William J., Arthur I Segel, Glenn S. Miller, Michael D. Kummer, Charles F. Wu, Po Sit, and Joseph M. Gerstel. "Note on Taxation." Harvard Business School Background Note 379-192, July 1979. (Revised August 2019.)
      • July – August 1979
      • Article

      Power Failure in Management Circuits

      By: R. M. Kanter
      Keywords: Management
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      Kanter, R. M. "Power Failure in Management Circuits." Harvard Business Review 57, no. 4 (July–August 1979): 65–75. (Reprintings include Organization Theory: Selected Readings, edited by D.S. Pugh. London: Penguin, 1989; Classics of Organization Theory, edited by J.M. Shafritz. Chicago, Ill.: Dorsey Press, 1986; Harvard Business Review, The Executive Dilemma. N.Y.: Wiley, 1985; The Dynamics of Organization, edited by J.N. Yanouzas 1984; Readings in Organizational Behavior and Performance. Chicago: Scott-Foresman, 1983. Organizational Influence Processes, edited by Porter and Allen. Chicago: Scott-Foresman, 1983; Coping with Difficult Employees. Boston, Mass.: Harvard Business Review Reprint Series, 1983; Perspectives on Public Bureaucracy, edited by F.A. Kramer (Third edition). Cambridge, Mass.: Winthrop, 1981; Executive Success, edited by E.G. Collins N.Y.: Wiley, 1983. McKinsey Award Winners, 1970-1980. Boston: Harvard Business School, 1982.)
      • Article

      Creating a Global Organization: Failures Along The Way

      By: Michael Beer and Stanley M. Davis
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      Beer, Michael, and Stanley M. Davis. "Creating a Global Organization: Failures Along The Way." Columbia Journal of World Business 11, no. 2 (Summer 1976): 72–84.
      • December 1961 (Revised January 1994)
      • Case

      First National Bank of Westhaven (A)

      By: Samuel L. Hayes III
      Concerns a loan that has gone bad. View Details
      Keywords: Financing and Loans; Failure; Banking Industry
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      Hayes, Samuel L., III. "First National Bank of Westhaven (A)." Harvard Business School Case 262-005, December 1961. (Revised January 1994.)
      • December 1961 (Revised January 1994)
      • Case

      First National Bank of Westhaven (B)

      By: Samuel L. Hayes III
      Describes the events leading to deterioration of a goose farming operation. View Details
      Keywords: Animal-Based Agribusiness; Failure; Banking Industry
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      Hayes, Samuel L., III. "First National Bank of Westhaven (B)." Harvard Business School Case 262-006, December 1961. (Revised January 1994.)
      • Research Summary

      Emotional Experience, Expression, and Regulation

      By: Alison Wood Brooks

      Once considered irrational, emotions often exert a more profound influence on decision-making and workplace outcomes than logic or reason. Professor Brooks studies emotional experience, emotional expression, and how individuals can regulate their emotions... View Details

      • Forthcoming
      • Article

      Engaging Customers with AI in Online Chats: Evidence from a Randomized Field Experiment

      By: Shunyuan Zhang and Das Narayandas
      We examine how artificial intelligence (AI) affected the productivity of customer service agents and customer sentiment in online interactions. Collaborating with a meal delivery company, we conducted a randomized field experiment that exploited exogenous variation in... View Details
      Keywords: AI and Machine Learning; Customer Focus and Relationships; Performance Efficiency
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      Zhang, Shunyuan, and Das Narayandas. "Engaging Customers with AI in Online Chats: Evidence from a Randomized Field Experiment." Management Science (forthcoming).
      • Research Summary

      Entrepreneurial Failure

      By: Thomas R. Eisenmann
      Most startups fail. Why? Are there recurring patterns that can be anticipated and avoided? If entrepreneurs fail, how can they do so in ways that leave their reputations, relationships, and integrity intact? And, how can they learn from the experience, heal, and... View Details
      Keywords: Startups; Entrepreneurship; Failure
      • Research Summary

      Managing Product Development in Rapidly Changing Environments

      By: Alan D. MacCormack
      A consistent finding in many studies of innovation is the repeated failure of established firms when faced with radical changes in their core markets or technologies. Professor MacCormack's research takes the view that many of these failures can be attributed to the... View Details
      • Teaching Interest

      MBA Elective Curriculum-- Competing Through Business Models

      By: Ramon Casadesus-Masanell

      The  words  “business  model”  are  inescapable  in  our  daily  fare of  business  news.  These  two ubiquitous words seemed to effortlessly rise up to prominence during the dot-com boom of the late 1990s. When businesspeople, journalists, academics, and other... View Details

      Keywords: Business Model; Strategy; Competitive Strategy
      • Teaching Interest

      Overview

      By: Nancy F. Koehn
      My teaching and research focus on crisis leadership and how men and women use crises to make themselves better leaders. I currently teach a module in the Advanced Management Program and an HBS Online LIVE course on Courageous Leadership. The purpose of each course is... View Details
      Keywords: History Of Leadership; Effective Leadership In Turbulent Times; Crisis Management; Change Management; Entrepreneurship; History; Media and Broadcasting Industry; Advertising Industry; United States; Europe
      • Research Summary

      Overview

      By: Nancy F. Koehn
      My research focuses on crisis leadership and how leaders and their teams rise to the challenges of high-stakes situations. Using the lens of history, my work examines how individual leaders from business, government and other walks accomplish important—often seemingly... View Details
      Keywords: Courageous Leadership In Turbulent Times; Emotional Experience Of Leaders; History Of Leadership; Leadership; Entrepreneurship; History; Media And Broadcasting Industry; Health Industry; Beauty And Cosmetics Industry; Fashion Industry; Advertising Industry; United States; Europe
      • Research Summary

      Overview

      By: Joshua Lev Krieger
      In examining the competitive dynamics of R&D strategy, Josh has become particularly interested in how the introduction of new knowledge generated by rivals impacts the direction of R&D efforts. Understanding how new information alters project portfolio decisions is... View Details
      • Research Summary

      Overview

      By: Shikhar Ghosh
      I am focused on exploring the human side of developing early stage entrepreneurial ventures. These enterprises are characterized by the pursuit of opportunity, shortage of resources to pursue their goals and uncertainty at every step of the journey. Some of the... View Details
      Keywords: Scale; Exit; Founders' Agreements; Success Measures; Entrepreneurial Risk; Founding Teams; Entrepreneurship; Failure; Europe; Middle East; Asia
      • Research Summary

      Overview

      By: Vincent Pons
      Professor Pons studies questions in political economy and development with the goal of understanding how democratic systems function, and how they can be improved.

      He decomposes the electoral cycle into four essential steps: the factors affecting voter... View Details
      • Research Summary

      Reforming Social Science

      By: Max H. Bazerman

      Social science research affects all of us. When researchers learned organ donation rates are higher in countries where human organs are automatically available for donation unless you specifically “opt-out” of the system, as opposed to countries like the U.S., where... View Details

      • Research Summary

      Social Entrepreneurship

      By: James L. Heskett
      This project is centered around an analysis of data and experiences of 31 executive directors of not-for-profit organizations who completed the Denali Initiative on social entrepreneurship, of which I was volunteer faculty chairperson, between 1999 and 2002. The... View Details
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