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  • December 2022 (Revised June 2023)
  • Case

KKR at CHI Overhead Doors (A)

By: Dennis Campbell and Ethan Rouen
This case examines the decision by private equity firm KKR to grant equity to every employee at portfolio company CHI Overhead Doors upon purchasing the company in 2015. The case explores whether this initiative will create shared value, growing profits through better... View Details
Keywords: Performance Improvement; Profit Sharing; Compensation and Benefits; Organizational Culture
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  • 24 Oct 2024
  • Research & Ideas

With Millions of Workers Juggling Caregiving, Employers Need to Rethink Support

the executive ranks. All those things add up. Unfortunately, employers historically aren’t very good at connecting those dots. They don’t understand their own economics. Gazette: Why aren’t they better at seeing the full picture of these... View Details
Keywords: by Christine Pazzanese, Harvard Gazette
  • January 2024
  • Article

Investing with the Government: A Field Experiment in China

By: Emanuele Colonnelli, Bo Li and Ernest Liu
We study the demand for government participation in China’s venture capital and private equity market. We conduct a large-scale, non-deceptive field experiment in collaboration with the leading industry service provider, through which we survey both capital investors... View Details
Keywords: Venture Capital; Private Equity; Business and Government Relations; Entrepreneurship; China
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  • 03 Jan 2023
  • What Do You Think?

How Would the Leadership Style of Girl Scouts' Frances Hesselbein Fare Today?

(iStockphoto/400tmax) While summarizing comments to this same question asked about Jack Welch in last month’s column (shown below), I received word of Frances Hesselbein’s death. Welch was regarded by many as the greatest CEO of the 20th century. Hesselbein, national... View Details
Keywords: Re: James L. Heskett
  • December 2021 (Revised January 2023)
  • Case

Katerra (A)

By: Lindsay N. Hyde, Thomas R. Eisenmann and Tom Quinn
In April 2020, Katerra executives struggled with a series of decisions that would determine the fate of one of the best-funded construction startups in history. Katerra was founded in 2015 by technology-industry executive Michael Marks and commercial real estate... View Details
Keywords: Business Startups; Insolvency and Bankruptcy; Entrepreneurship; Failure; Construction; Real Estate Industry; Technology Industry; United States
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  • 20 Dec 2017
  • Lessons from the Classroom

How to Design a Better Customer Experience

(The accompanying teaching note is available to instructors to help them run the exercise.) Thomke, who has worked with global firms on upping their customer experience game, has taught the class in the HBS View Details
Keywords: by Dina Gerdeman; Health; Entertainment & Recreation
  • August 2006 (Revised September 2008)
  • Case

Leadership in Law: Amy Schulman at DLA Piper

By: Boris Groysberg, Victoria Winston and Shirley Spence
What does it take to build a successful career over time? Describes Amy Schulman's career progression and role as a star senior litigator and top executive at one of the world's largest law firms. It focuses on different stages in her career and what she did to be... View Details
Keywords: Work-Life Balance; Employee Relationship Management; Groups and Teams; Time Management; Personal Development and Career; Gender
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  • May 20, 2024
  • Article

Porter’s Five Forces and Competitive Advantage in Web3

By: Scott Duke Kominers and Liang Wu
Competitive strategy — the art of crafting and executing plans to achieve an advantageous position in the market — is integral to any business, and especially relevant for platforms because it determines their ability to achieve network effects and scale. But web3... View Details
Keywords: Five Forces Framework; Competitive Strategy; Business Strategy; Network Effects; Digital Transformation
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  • August 2021 (Revised April 2022)
  • Case

KKR

By: Jo Tango and Alys Ferragamo
In June of 2021, KKR’s executive team convened to prepare for an upcoming board meeting. From a small, three-person partnership that started in 1976 and invested only in U.S. LBOs, the firm 45 years later was a public company that employed over 1,600 people and managed... View Details
Keywords: Governing and Advisory Boards; Public Equity; Globalized Markets and Industries; Growth and Development Strategy; Profit; Strategy; Finance; Private Equity; United States
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  • November 2012 (Revised March 2013)
  • Case

Talking Strategy at Greighton Partners

By: Boris Groysberg and Kerry Herman
Since its inception, London-based private equity firm Greighton Partners had managed over $15 billion in investor capital. The firm employed about 150 professionals around the globe and had completed over 175 company acquisitions since its founding. Started with a... View Details
Keywords: Private Equity; Business Growth and Maturation; Growth and Development Strategy; Financial Services Industry; Asia; Europe
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    Roy D. Shapiro

    Roy D. Shapiro is the Philip Caldwell Professor of Business Administration at the Harvard University Graduate School of Business Administration.  He is currently the faculty co-chair of the School's Technology and Operations Management Unit... View Details

    • December 2014 (Revised June 2016)
    • Case

    Cameron Trebbi at Taylor Lowell, LLP

    By: Karthik Ramanna
    Cameron Trebbi is a senior executive overseeing accounting policy at a large global auditing firm. His role is to lobby the firm's position with various accounting rule-making bodies worldwide. The firm is close to acquiring as new audit clients a consortium of Chinese... View Details
    Keywords: Lobbying; Thin Political Markets; Accounting; Business and Government Relations; Accounting Industry; China; United States
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    • 19 Jan 2023
    • Research & Ideas

    What Makes Employees Trust (vs. Second-Guess) AI?

    react to AI systems, the researchers worked last year with the luxury fashion retailer Tapestry Inc., whose accessory and lifestyle brands include Coach, Kate Spade, and Stuart Weitzman. The firm employs 18,000 people worldwide and has... View Details
    Keywords: by Rachel Layne
    • 2012
    • Other Unpublished Work

    The Efficacy of Shareholder Voting: Evidence from Equity Compensation Plans

    By: Ian D. Gow, Christopher S. Armstrong and David F. Larcker
    This study examines the effects of shareholder support for equity compensation plans on subsequent chief executive officer (CEO) compensation. Using cross-sectional regression, instrumental variable, and regression discontinuity research designs, we find little... View Details
    Keywords: Voting; Equity; Executive Compensation; Rights; Performance Effectiveness; Business and Shareholder Relations; Mathematical Methods; Motivation and Incentives
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    • April 1997 (Revised July 1997)
    • Case

    KPMG Peat Marwick U.S.: One Giant Brain

    Demonstrates how organizations can move toward creation of processes and information technology infrastructures for effective knowledge management in order to enhance performance and productivity. More specifically, describes the knowledge management strategy of KPMG... View Details
    Keywords: Internet; Information Technology; Knowledge Management; Service Industry; Consulting Industry; United States
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    • 15 Sep 2022
    • Research & Ideas

    Looking For a Job? Some LinkedIn Connections Matter More Than Others

    When it comes to seeking a new job, making connections on LinkedIn can be key to landing an offer. But building a large network on the platform isn’t as crucial as cultivating the right kinds of connections, new research shows. While networking on digital platforms can... View Details
    Keywords: by Michael Blanding

      Acquirer-Target Social Ties and Merger Outcomes

      This paper investigates the effect of social ties between acquirers and targets on merger performance.  We find that the extent of cross-firm social connection between directors and senior executives at the acquiring and the target firms has a significantly negative... View Details
      • 11 Oct 2010
      • Research & Ideas

      It Pays to Hire Women in Countries That Won’t

      co-wrote with Lynn Pyun of MIT and B.Y. Cheon of Hanshin University and the Korea Labor Institute. Focusing on South Korea, the team interviewed scores of multinational and local executives to find out whether a View Details
      Keywords: by Carmen Nobel

        Research: Investors Reward Companies That Talk Up Their Digital Initiatives

        A study of how companies disclose their digital initiatives on earnings calls and written communications finds that more firms are using these technologies, that financial markets reward companies that disclose such initiatives, but that financial performance... View Details
        • September 2007
        • Supplement

        Leadership in Law: Amy Schulman at DLA Piper (Video Supplement)

        By: Boris Groysberg
        What does it take to build a successful career over time? Describes Amy Schulman's career progression and role as a star senior litigator and top executive at one of the world's largest law firms. It focuses on different stages in her career and what she did to be... View Details
        Keywords: Law; Personal Development and Career; Time Management; Work-Life Balance; Governing and Advisory Boards
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