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- Faculty Publications (128)
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- All HBS Web (1,053)
- Faculty Publications (128)
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Philanthropy - Institute For Strategy And Competitiveness
value-creating potential of longer and closer working relationships with grantees, and they pay insufficient attention to the ultimate results of the work they fund. This article lays out a blueprint for change, challenging foundation... View Details
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
rather than focus simply on products and sales. And Gulati's research, including interviews with 500 executives spanning industries and geographies, asserts that outside-in success is not confined to any one sector. "I see the move... View Details
- 23 Mar 2010
- First Look
First Look: March 23
use by examining the relationship between convex pay schemes and overconfidence. In a laboratory experiment, subjects chose between a piece rate and a convex pay scheme. We find that overconfident subjects... View Details
Keywords: Martha Lagace
- 01 Dec 2019
- News
Remix
for Dixon, bringing to the fore a bundle of memories that she had worked hard to bury. She had launched her career at Def Jam back in 1994, working as an artists and repertoire (A&R) executive and reporting directly to Simmons. She knew... View Details
- 18 Apr 2017
- First Look
First Look at New Ideas, April 18
Scale Global This case tracks Jerome Chouchan’s strategies and execution for a successful turnaround of Godiva Japan’s operations, which were experiencing a decline in sales when he became the managing director of the company in 2010.... View Details
Keywords: by Sean Silverthorne
- 20 Apr 2021
- Book
A Simple Question That Can Guide Companies to Epic Success
they eschew efforts—even bold, cutting-edge proposals—that are unlikely to generate value for customers, employees, or suppliers. “Companies that raise customer willingness to pay in a distinctive manner attract the very customers that... View Details
Keywords: by Danielle Kost
- Person Page
Press / Media
By: Debora L. Spar
I'll have a girl, please
American Public Media [Marketplace], 12 September 2006
DR. DEBORAH SPAR: "The ability to choose gender is really only the first... View Details
- 21 May 2024
- News
A New Chapter
Joe Wolf (MBA 1999), cofounder and co-CEO of Imagine Worldwide, wants to provide educational opportunity where it is needed most. “In the next 30 years, half of the world’s youth will be sub-Saharan African,” says Wolf. “Right now, the World Bank reports that only one... View Details
- 31 Mar 2011
- Research & Ideas
From SpinPop to SpinBrush: Entrepreneurial Lessons from John Osher
years to finish college. “We want to play offense, we want to innovate, pilot, template it, build for scale, and go." —Mark Norman, Zipcar The meandering and seemingly random path that Osher took in his career and the lessons it holds for other View Details
- 26 Jan 2024
- Blog Post
Access real-world employment data from HBS alumni with the Career Trends tool
Career Trends: Log into 12twenty Click on Career Trends under Research Tools in the left navigation menu Set filters at the top to the desired parameters Use the pay type dropdown to select the compensation measure Click +Add Filter to... View Details
- 10 Oct 2023
- Blog Post
Policy Drivers for Environmental Justice: What Businesses Need to Know
underserved, and overburdened by pollution while increase access to affordable and accessible clean energy.”[7] In Executive Order 14008, which established the Justice40 program, the same key points arise: investing in the economy to... View Details
- 16 May 2000
- Research & Ideas
Getting the Message: How the Internet is Changing Advertising
the future. (See "The Medium's Many Messages" for more on the formats and language of Internet advertising.) A Total Marketing Environment Dollar totals for ad purchases, however, tell only part of the story. Martin Sorrell(MBA '68), chief View Details
Keywords: by Susan Young
- Web
Design Thinking Course | HBS Online
your team or organization’s strategy. "This course is excellent for executives and managers who constantly grapple with finding new ways to make their work impactful and useful for their target audience.” Cebisa Ncube Design Thinking and... View Details
- 07 May 2020
- Research & Ideas
The One Good Thing Caused by COVID-19: Innovation
pandemic. An increase in risk perception makes consumers more willing to pay for safety features, which, in turn, provides producers greater incentives to develop and commercialize technologies that address consumers' demands for safety.... View Details
Keywords: by Hong Luo and Alberto Galasso
- Web
Value Measurement for Health Care - Institute For Strategy And Competitiveness
part of their business model Executives from health care insurance companies, government entities that pay for health care, or other payor organizations Leaders from pharmaceutical companies, medical device... View Details
- 11 Apr 2012
- Research & Ideas
The High Risks of Short-Term Management
companies are being managed for the long term." Their first order of business was to determine a method for categorizing companies on the short-term/long-term continuum. The answer came in the very words used by executives to discuss... View Details
- Web
Organizational Leadership Course | HBS Online
Certificate of Completion from HBS Online. What you earn . Overview Syllabus Enrollment Stories FAQs Enroll Now Key Concepts Identify any misalignments between the dynamics of your organization and external market conditions Communicate purpose and vision, and inspire... View Details
- 23 Sep 2014
- First Look
First Look: September 23
directions and the implications of this work for rethinking traditional categories of organizations, namely business and charity. September 2014 Perspectives on Psychological Science How Much (More) Should CEOs Make? A Universal Desire for More Equal View Details
Keywords: Sean Silverthorne
- 01 Mar 2024
- News
Alumni and Faculty Books and Podcasts
Edited by Margie Kelley Alumni Books You Got This! A Straightforward, No-Nonsense Playbook for Crushing 130+ Workplace Challenges By Heidi Abelli (MBA 1993) Palmetto Publishing Stepping into the corporate world can feel like navigating a labyrinth, especially when... View Details
- 24 Jul 2018
- First Look
New Research and Ideas, July 24, 2018
overlook our most powerful tool for effecting change: our own thoughts. Through a variety of exercises called Think Keys, Zaltman guides the reader through the mind’s most important unconscious and conscious dynamics. Zaltman has used these techniques with View Details
Keywords: Dina Gerdeman