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- Faculty Publications (41)
Show Results For
- All HBS Web (433)
- Faculty Publications (41)
- 14 Aug 2012
- First Look
First Look: August 14
the firm feedback on this. In response, Buro Happold developed its first formal internal training programs under the name of "Archimedes Academy." The first two programs were (1) the Job Leader Program, targeted for senior... View Details
Keywords: Sean Silverthorne
- 12 Apr 2016
- First Look
April 12, 2016
member to discover how and whether his employees can speed up cleaning, checking, restocking, and refueling. Expert commentary comes from Atilla Korkmazoglu, president of ground handling and cargo operations at Celebi Aviation Holding,... View Details
Keywords: Sean Silverthorne
- 05 Feb 2009
- What Do You Think?
Why Can’t We Figure Out How to Select Leaders?
any other factor, including class size and quality of the facilities. In various studies, the truly great teachers do things like giving good, individualized feedback while remaining sensitive and responding to interactions going on... View Details
Keywords: by Jim Heskett
- 11 Oct 2024
- Research & Ideas
How AI Could Ease the Refugee Crisis and Bring New Talent to Businesses
Nations High Commissioner on Refugees. That’s roughly 2.5 times larger than it was a decade ago. About 75 percent of refugees come from Afghanistan, Venezuela, Syria, Ukraine, and Sudan. Agency employees face the staggering challenge of... View Details
- 01 Dec 2018
- News
Hard Choices
a waypoint on the road to long-term maximization, or could it be anathema to the achievement of that goal? So let me ask, does paying employees as little as you can get away with serve to maximize profits, or does treating them fairly and... View Details
Keywords: Seth Klarman (MBA 1982)
- 26 Jan 2004
- Research & Ideas
What Developing-World Companies Teach Us About Innovation
themselves to understanding the needs of less-affluent customers and using this knowledge to devise creative solutions to customer problems. Employees of China's Haier, for example, discovered through visiting rural customers that they... View Details
- 25 Aug 2022
- News
Harnessing the Tools of the Digital Age
large-scale companies, with CEOs and executives who can do big things because they have employees supporting them. We can learn from that model. In order for us to do big things with our research agenda, we need the same kind of support... View Details
Keywords: April White
- 01 Dec 1997
- News
Banking on HBS
took the Bank's helm, both the institution's image and the morale of its employees were poor. Critics contended that Bank projects often brought more harm than help to client-country populations and ecosystems and that the Bank was... View Details
Keywords: Garry Emmons
- 27 Jul 2017
- News
Seeing a Way Forward
Wow salauno, a major initiative that was designed to raise awareness among employees as to the impact their actions have on patients. It also demonstrated ways in which to improve the overall patient experience. “This project touched... View Details
Keywords: Jennifer Myers
- 08 Dec 2015
- First Look
December 8, 2015
and two laboratory experiments in food service settings suggest that transparency that 1) allows customers to observe operational processes (process transparency) and 2) allows employees to observe customers (customer transparency) not... View Details
Keywords: Sean Silverthorne
- 23 Aug 2016
- First Look
August 23, 2016
niche for competitive advantage. The case provides the context for the students to identify the design elements underlying HBC’s success and helps them explore the link between guest satisfaction and employee training, empowerment, View Details
Keywords: Sean Silverthorne
- 09 Aug 2011
- First Look
First Look: August 9
me to achieve my top priorities?; (3) Do I give subordinates timely and direct feedback they can act on? Have I developed a succession roadmap?; and (4) Is my leadership style still effective, and does it reflect who I truly am? This... View Details
Keywords: Sean Silverthorne
- 22 Aug 2017
- First Look
First Look at New Research and Ideas, August 23
senior leaders continued to revise the compensation formula based on feedback both internally and from the public. Particularly, they hoped to strengthen the link between pay and performance, which in the current version of the formula... View Details
Keywords: Sean Silverthorne
- 16 Jul 2024
- Op-Ed
Corporate Boards Are Failing in Their No. 1 Duty
with Azure, acquiring LinkedIn in social media and Activision/Blizzard in gaming, and investing in OpenAI to gain control of ChatGPT. Equally important, he transformed the Microsoft culture from an arrogant bureaucracy into an empowered organization focused on growth... View Details
Keywords: by Bill George
- 05 Dec 2011
- Research & Ideas
It’s Alive! Business Scholars Turn to Experimental Research
open to do field experiments," Larkin says. "I think it's a big, untapped way for companies to optimize not just their marketing but also how they design incentives, their employee feedback design, and also... View Details
Keywords: by Carmen Nobel
- 04 Oct 2024
- In Practice
Research-Based Advice for the Seasonally Overwhelmed and Schedule Challenged
Amanda Nerenberg; and Rachel Drapper, founder of Fairshare. You Might Also Like: How to Keep Employees Productive: Support Caregivers You’re More Than Your Job: 3 Tips for a Healthier Work-Life Balance Working Moms Are Mostly Thriving... View Details
Keywords: by Rachel Layne
- 10 Aug 2022
- News
Skydeck Live: Stage Not Age
not. SWG: There's a whole degree program in that at USC—to help train all their wealth advisors and their employees about how to assess life priorities and create portfolios that match the needs and stages that their clients were in. So... View Details
- 10 Dec 2013
- First Look
First Look: December 10
from "real work." But when Google's people analytics team examined the value of managers, applying the same rigorous research methods the company uses in its operations, it proved the skeptics wrong. Mining data from employee... View Details
Keywords: Sean Silverthorne
- 12 Jun 2019
- Research & Ideas
Investors Have More Than Money to Offer Entrepreneurs
insights on how your company is perceived as a workplace from their own perspective or from feedback they’ve garnered in the market. Finally, but very carefully, investors may be able to help you get backdoor references on potential... View Details
Keywords: by Julia Austin
- 29 Jan 2019
- First Look
New Research and Ideas, January 29, 2019
on how gender stereotypes impact belief updating. Participants in our experiments take tests of their ability across different domains. Absent feedback, beliefs of own ability are strongly influenced by gender stereotypes. We then provide noisy View Details
Keywords: Dina Gerdeman