Employee Engagement - Publications - Faculty & Research

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Business History - Faculty & Research

margins of academic discourses and their own institutions. There was a constant struggle to define the borders of the field and the central research questions that it sought to answer. However, the commitment to engage with the... View Details

November 2010
Article

Stress-Test Your Strategy: The 7 Questions to Ask

By: Robert Simons

An economic downturn can quickly expose the shortcomings of your business strategy. But can you identify its weak points in good times as well? And can you focus on those weak points that really matter? I identify seven questions all executives should ask in order to... View Details

Keywords: Business Strategy; Creativity; Success; Customers; Employees; Business and Shareholder Relations; Performance; Risk and Uncertainty; Decision Choices and Conditions

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Leading in Tough Times: HBS Faculty Member Amy C. Edmondson on Psychological Safety

knowledge-intensive work relies on integrating the ideas and expertise of multiple people, which requires a willingness to speak candidly. WHAT ARE SOME THINGS LEADERS CAN DO TO CREATE A MORE PSYCHOLOGICALLY SAFE WORK ENVIRONMENT? Ideally, companies will create an... View Details

03 Jan 2023
Book

Confront Workplace Inequity in 2023: Dig Deep, Build Bridges, Take Collective Action

that really differentiate the most effective leaders,” says Opie. Exposing inequities in the workplace Opie uses many of the strategies in the book as a consultant to corporations struggling with racial and gender gaps. When engaging with... View Details

Keywords: by Pamela Reynolds

28 Sep 2011
Research & Ideas

The Profit Power of Corporate Culture

concept," he says. "Its impact on profit can be measured and quantified." Heskett finds that as much as half of the difference in operating profit between organizations can be attributed to effective cultures. Why? "We know, for example, that View Details

Keywords: by Sean Silverthorne

01 Dec 2023
News

Drop Everything, Read This

The Bookshelf Rick Rubin is one of the greatest music producers of all time. His book, The Creative Act: A Way of Being, is about the creative process and is based on his experiences with era-defining musicians. He encourages the reader to be open to clues and... View Details

Keywords: Publishing Industries (except Internet); Information

14 Oct 2021
In Practice

Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return

parents with unvaccinated kids under 12 and people engaged in elder care may be rightfully concerned that being indoors at work with colleagues can increase the risks for the vulnerable people they care for. Thus, employers should... View Details

Keywords: by Kristen Senz

09 Oct 2001
Research & Ideas

Driven: How Human Nature Shapes Organizations

predicting outcomes instead of explaining events with hindsight. An Organization Designed For Four-drive People What is the most basic thing employees at all levels must come to terms with at work? The nature of their individual jobs. How... View Details

Keywords: by Paul Lawrence & Nitin Nohria

02 Mar 2009
Research & Ideas

When Goal Setting Goes Bad

expand their knowledge or capabilities? A: If you know the exact specific behaviors you want, stretch goals may be just fine. But, if you want employees to engage in other pro-social behaviors (e.g., helping... View Details

Keywords: by Sean Silverthorne

Web

Online Business Strategy Course | HBS Online

with Retail Work Breaking the Cycle The Good Jobs Strategy Show Hide Details Concepts Talent Linking Productivity and Customer Delight Competing on Flexibility Compensation Policy Featured Exercises Create an employee journey map to find... View Details

01 Feb 2023
What Do You Think?

Will Hybrid Work Strategies Pull Down Long-Term Performance?

something that the academics don’t? Of course, the “soft side” of the organization isn’t so soft. Its culture is one of the important drivers of employee engagement and loyalty that in turn influences the... View Details

Keywords: by James Heskett

09 Apr 2019
First Look

New Research and Ideas, April 9, 2019

Abstract—Understanding why employees go the extra mile at work is a key problem for many organizations. We conduct a field experiment at a medical organization to study motivations for employees to submit... View Details

Keywords: Dina Gerdeman

03 May 2011
First Look

First Look: May 3

PublicationsThe Power of Small Wins Authors:Teresa M. Amabile and Steven J. Kramer Publication:Harvard Business Review 89, no. 5 (May 2011) Abstract What is the best way to motivate employees to do creative work? Help them take a step... View Details

Keywords: Sean Silverthorne

21 Sep 2020
Research & Ideas

Are You Sabotaging Your Own Company?

than creating an unpleasant situation among one’s fellow workers, engaging in bickering, or displaying surliness and stupidity.” The manual provides several other tips for stirring up “general interference with organizations and... View Details

Keywords: by Dina Gerdeman

Web

Building Iconic Brands and Brighter Futures: Interview with Glossier CEO, Kyle Leahy - Recruiting

of employees and a billion-dollar business. During this time, she also took on new roles in her personal life, marrying her husband Mike and becoming a mom to her two children. “My family is my north star,” says Leahy. “I want to take all... View Details

05 Jan 2010
First Look

First Look: January 5

that action is taken to address the problems, and (3) communicating about actions taken. Sixty-nine randomly selected hospitals, 20 of which were randomly selected to engage in the three activities for 18 months, participated in the... View Details

Keywords: Martha Lagace

09 Nov 2023
Blog Post

The No. 1 Character Trait You Will Need to Succeed in Business

executive at a company where the numbers say you need to close a factory, which you know will have a devastating impact on the employees affected. If you don’t do it, however, your whole company may collapse. This dilemma mirrors the... View Details

08 Mar 2019
Research & Ideas

Seven Negotiation Lessons from Amazon's HQ Disaster in Queens

blocking power. So let’s assume that, with many contenders, Amazon had powerful reasons to choose New York. Comparative advantages presumably ranged from a large and highly educated employee pool to big incentives and to local... View Details

Keywords: by James K. Sebenius; Real Estate; Construction

21 Aug 2018
First Look

New Research and Ideas, August 21, 2018

employees who engage in role-clarifying prospection—role-related thoughts about their upcoming (work) role—are less likely to be negatively affected by lengthy commutes to work. View Details