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Publications

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  • All HBS Web  (1,375)
    • News  (262)
    • Research  (986)
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    • Multimedia  (5)
  • Faculty Publications  (353)

Show Results For

  • All HBS Web  (1,375)
    • News  (262)
    • Research  (986)
    • Events  (3)
    • Multimedia  (5)
  • Faculty Publications  (353)
← Page 20 of 1,375 Results →
  • Research Summary

Current Research

Ian studies extrinsic rewards -- monetary incentives from formal compensation systems, as well as other formal and informal external rewards-- in order to help businesses understand the tensions and tradeoffs inherent in motivating employees. His research takes a... View Details

  • Article

Enfranchisement of Service Workers

By: Leonard A. Schlesinger and James Heskett
Enfranchisement is achieved through an integration of empowerment with methods of pay for performance. Evidence from Ito Yokado Group in Japan and Nordstrom in the US demonstrates the positive effects of enfranchisement. Successful efforts to enfranchise employees: 1.... View Details
Keywords: Motivation and Incentives; Franchise Ownership; Employees; Compensation and Benefits; Service Industry; Japan; United States
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Schlesinger, Leonard A., and James Heskett. "Enfranchisement of Service Workers." California Management Review 33, no. 4 (Summer 1991).
  • 01 Oct 2001
  • Research & Ideas

Connecting With Nonprofits

activities as cause-related marketing programs, event sponsorships, special projects, and employee volunteer services. Integrative Stage. A smaller but growing number of collaborations evolve into strategic alliances that involve deep... View Details
Keywords: by James Austin
  • Article

Front-line Staff Perspectives on Opportunities for Improving the Safety and Efficiency of Hospital Work Systems

By: Anita L. Tucker, Sara J. Singer, Jennifer E. Hayes and Alyson Falwell

Objective To link safety-related concerns raised by frontline staff about hospital work systems (operational failures) to the safety and efficiency of hospitals, and to contrast these concerns with national patient safety initiatives.

Data... View Details

Keywords: Perspective; Opportunities; Safety; Performance Efficiency; System; Failure; Conferences; Employees; Management Analysis, Tools, and Techniques; Experience and Expertise; Health Care and Treatment; Health Industry; United States
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Tucker, Anita L., Sara J. Singer, Jennifer E. Hayes, and Alyson Falwell. "Front-line Staff Perspectives on Opportunities for Improving the Safety and Efficiency of Hospital Work Systems." Health Services Research 43, nos. 5, pt.2 (October 2008).
  • November 2007
  • Supplement

Differences at Work: Jason (B)

By: Sandra J. Sucher and Rachel Gordon
In Differences at Work: Jason (B) HBS Case No. 9-408-049 Jason decides that his firm should have a more articulated position that everyone in the firm understands about why diversity benefits the firm instead of pursing diversity because it feels like the “right” thing... View Details
Keywords: Management Practices and Processes; Policy; Employees; Diversity
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Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Jason (B)." Harvard Business School Supplement 408-049, November 2007.
  • 17 Feb 2009
  • Research & Ideas

What’s Good about Quiet Rule-Breaking

usually aware of these activities yet turn a blind eye, says Anteby. Why? Is that because such managers are nice people? Or do supervisors see hidden yet important benefits in a company culture that tacitly encourages—and nourishes—gray... View Details
Keywords: by Martha Lagace
  • 26 Aug 2014
  • First Look

First Look: August 26

Publications August 2014 Management Science Smart People Ask for (My) Advice: Seeking Advice Boosts Perceptions of Competence By: Brooks, A.W., F. Gino, and M.E. Schweitzer Abstract—Although individuals can derive substantial benefits... View Details
Keywords: Sean Silverthorne
  • 12 May 2017
  • Working Paper Summaries

Equality and Equity in Compensation

Keywords: by Jiayi Bao and Andy Wu
  • January 2009 (Revised April 2009)
  • Case

Disaster in April: The Obligations of Kelly Construction

By: John D. Macomber, Christopher M. Gordon and Ben Creo
A construction company experiences a crane accident with multiple fatalities. The CEO, a client, and an employee must make choices to meet the company's obligations. Set in 2006, the case looks at the choices faced by board members of a museum that is an important... View Details
Keywords: Business Exit or Shutdown; Family Business; Insolvency and Bankruptcy; Governing and Advisory Boards; Compensation and Benefits; Contracts; Crisis Management; Construction Industry
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Macomber, John D., Christopher M. Gordon, and Ben Creo. "Disaster in April: The Obligations of Kelly Construction." Harvard Business School Case 209-099, January 2009. (Revised April 2009.)
  • 2006
  • Article

Performance Measure Properties and the Effect of Incentive Contracts

By: J. Bouwens and L. van Lent
Using data from a third-party survey on compensation practices at 151 Dutch firms, we show that less noisy or distorted performance measures and higher cash bonuses are associated with improved employee selection and better-directed effort. Specifically, (1) an... View Details
Keywords: Motivation and Incentives; Data and Data Sets; Problems and Challenges; Performance Evaluation; Compensation and Benefits; Netherlands
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Bouwens, J., and L. van Lent. "Performance Measure Properties and the Effect of Incentive Contracts." Journal of Management Accounting Research 18 (2006): 55–75.
  • 12 Apr 2010
  • Research & Ideas

One Report: Better Strategy through Integrated Reporting

management, reputation, strategy and other sustainability aspects. The informed investor assesses the quality of the company's risk management and whether it has considered the sustainability issues pertinent to its business." Q: What are the View Details
Keywords: by Martha Lagace
  • 18 Jul 2011
  • Research & Ideas

Looking in the Mirror: Questions Every Leader Must Ask

an organization where employees are expending their energies in a number of divergent and uncoordinated directions." Leaders need to ask whether they articulate a clear vision and, just as importantly, whether their key View Details
Keywords: by Carmen Nobel
  • 05 Dec 2018
  • Working Paper Summaries

The Salary Taboo: Privacy Norms and the Diffusion of Information

Keywords: by Zoë B. Cullen and Ricardo Perez-Truglia
  • 2023
  • Working Paper

Too Many Managers: The Strategic Use of Titles to Avoid Overtime Payments

By: Lauren Cohen, Umit Gurun and N. Bugra Ozel
We find widespread evidence of firms appearing to avoid paying overtime wages by exploiting a federal law that allows them to do so for employees termed as “managers” and paid a salary above a pre-defined dollar threshold. We show that listings for salaried positions... View Details
Keywords: Wages; Organizational Design; Job Design and Levels; Compensation and Benefits
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Cohen, Lauren, Umit Gurun, and N. Bugra Ozel. "Too Many Managers: The Strategic Use of Titles to Avoid Overtime Payments." NBER Working Paper Series, No. 30826, January 2023.
  • 30 Jun 2019
  • Working Paper Summaries

The Comprehensive Effects of Sales Force Management: A Dynamic Structural Analysis of Selection, Compensation, and Training

Keywords: by Doug J. Chung, Byungyeon Kim, and Byoung G. Park

    Work‐from‐anywhere: The productivity effects of geographic flexibility

    An emerging form of remote work allows employees to work‐from‐anywhere, so that the worker can choose to live in a preferred geographic location. While traditional work‐from‐home (WFH) programs offer the worker temporal flexibility,... View Details
    • 29 Aug 2018
    • Blog Post

    From the Classroom to the Workplace: How I Applied Learnings to my Internship

    The first year at Harvard business School gives you a breadth of courses to sink your teeth into. One of the real benefits of studying such a range of materials in the first year, is how easily I was able to apply my learnings while... View Details
    Keywords: Consumer Products / Retail
    • June 2020 (Revised May 2022)
    • Case

    Vanguard Retail Operations (A)

    By: Willy C. Shih and Antonio Moreno
    The first two cases in this series are set in the financial services industry, and explore whether it is better for back-office workers to be generalists who provide the flexibility of being able to handle the complete range of transactions that the company faces or... View Details
    Keywords: Pooling; Generalist Model; Specialist Model; Operations; Service Operations; Management; Job Design and Levels; Financial Services Industry; United States
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    Shih, Willy C., and Antonio Moreno. "Vanguard Retail Operations (A)." Harvard Business School Case 620-104, June 2020. (Revised May 2022.)
    • December 2017 (Revised March 2018)
    • Case

    Kellogg Company/eighteen94 capital

    By: David Bell, Damien McLoughlin and Natalie Kindred
    With 33,000 employees and revenues of $13 billion in 2016, Kellogg Company was the world’s largest producer of branded packaged cereal and a leader in branded convenience foods. Founded in 1906 and based in Michigan, the company had a proud history of product and... View Details
    Keywords: CPG; Consumer Packaged Goods; Cereal; Battle Creek; Michigan; Breakfast; Snack; Agribusiness; Change Management; Growth Strategy; Corporate Venture Capital; Innovation; Startup; Brand; Brand & Product Management; Advertising; Demand and Consumers; Innovation and Invention; Venture Capital; Food; Brands and Branding; Marketing; Agriculture and Agribusiness Industry; Food and Beverage Industry; Consumer Products Industry; United States; Michigan; North America
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    Bell, David, Damien McLoughlin, and Natalie Kindred. "Kellogg Company/eighteen94 capital." Harvard Business School Case 518-061, December 2017. (Revised March 2018.)
    • 31 Mar 2022
    • Blog Post

    Setting Interns Up for Success at Your Startup

    At a young, growing company, there is always more work to be done. There are strategies to build, projects to complete, partnerships to forge, data to crunch, employees to develop – the list goes on. That’s why bringing on an intern to... View Details
    Keywords: Entrepreneurship
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