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  • 2023
  • Chapter

Malleability Interventions in Intergroup Relations

By: Smadar Cohen-Chen, Amit Goldenberg, James J. Gross and Eran Halperin
One important characteristic of intergroup relations and conflicts is the fact that toxic or violent intergroup relations are often associated with fixed and stable perceptions of various entities, including the ingroup (stable and positive), the outgroup (stable and... View Details
Keywords: Conflict and Resolution; Groups and Teams; Attitudes
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  • June 2020
  • Article

Waiting to Inhale: Reducing Stigma in the Medical Cannabis Industry

By: Kisha Lashley and Timothy G. Pollock
When a new industry category is predicated on a product or activity subject to ‘‘core’’ stigma—meaning its very nature is stigmatized—the actors trying to establish it may struggle to gain the resources they need to survive and grow. To explain the process of reducing... View Details
Keywords: Stigma; Cannabis Industry; Deviance; Public Opinion; Moral Sensibility; Health Care and Treatment
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  • 05 Sep 2023
  • Book

Thriving After Failing: How to Turn Your Setbacks Into Triumphs

ideal of perfectionism and irrationally avoid giving themselves permission to come up short. When failures happen, Edmondson says, they often conjure reactions of aversion, confusion, and fear, negative emotions that distract people from... View Details
Keywords: by Michael Blanding
  • Program

Leading Global Businesses

of crisis. In parallel, the program will guide you in a profoundly personal exploration that builds your self-awareness and emotional intelligence, delving into the core of your experience to strengthen your capacities as a global... View Details
  • 03 Oct 2023
  • Research Event

Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips

emotions are nothing more than signals. This is what Oprah and I write about at the beginning of the book. What are your emotions? Signals. The outside world has things going around. You perceive them. You translate those images and... View Details
Keywords: by HBS Staff
  • 26 Jul 2016
  • First Look

July 26, 2016

Decision Processes Managing Perceptions of Distress at Work: Reframing Emotion as Passion By: Wolf, Elizabeth Baily, Jooa Julia Lee, Sunita Sah, and Alison Wood Brooks Abstract—Expressing distress at work can have negative consequences... View Details
Keywords: Sean Silverthorne
  • 13 Jan 2003
  • Research & Ideas

The Subconscious Mind of the Consumer (And How To Reach It)

"tired" brand explored consumers' hidden thoughts and feelings and discovered a relevant, basic emotion that had been overlooked by all brands in the category. They were able to connect this View Details
Keywords: by Manda Mahoney

    Jon M. Jachimowicz

    Jon M. Jachimowicz is an Assistant Professor of Business Administration in the Organizational Behavior Unit at Harvard Business School, where he teaches the Leadership and Organizational Behavior course (LEAD) in the Required Curriculum. He studies... View Details

    • July 2019
    • Article

    'Forward Flow': A New Measure to Quantify Free Thought and Predict Creativity

    By: Kurt Gray, Stephen Anderson, Eric Evan Chen, John Michael Kelly, Michael S. Christian, John Patrick, Laura Huang, Yoed N. Kenett and Kevin Lewis
    When the human mind is free to roam, its subjective experience is characterized by a continuously evolving stream of thought. Although there is a technique that captures people’s streams of free thought—free association—its utility for scientific research is undermined... View Details
    Keywords: Cognition and Thinking; Creativity; Forecasting and Prediction
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    • September 2019 (Revised May 2021)
    • Case

    pymetrics: Early Days

    By: John R. Wells and Benjamin Weinstock
    In 2013, CEO Frida Polli was contemplating the next steps for her start-up business, pymetrics. After receiving her PhD in neuropsychology and MBA from HBS, she was determined to put her scientific and academic knowledge to work to build a business solving real world... View Details
    Keywords: BrainTech; Psychology; Hiring; Games; Entrepreneur; Start-up; Start-up Growth; Strategic Change; Strategy Formulation; Recruiting; Corporate Culture; Hiring Of Employees; Start-ups; Startup; Startups; Recruitment; Selection and Staffing; Business Startups; Strategy; Competition; Organizational Culture
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    • 06 Feb 2018
    • First Look

    First Look at New Research and Ideas: February 6, 2018

    interview are positively correlated with certain emotions expressed by CEOs, such as surprise, fear, and anticipation, an indication that unanticipated firm performance heightens the emotional states of firm... View Details

      Deepak Malhotra

      Deepak Malhotra's teaching, research and advisory work is focused on negotiation, deal-making and conflict resolution. In 2020, Deepak was named MBA Professor of the Year by Poets & Quants. He has won... View Details

        Teresa M. Amabile

        Teresa Amabile is the Edsel Bryant Ford Professor, Emerita, at Harvard Business School. Originally educated and employed as a chemist, Teresa received her Ph.D. in psychology from Stanford University. Her current research investigates how people approach and... View Details

        • 18 Aug 2009
        • First Look

        First Look: August 18

          Working PapersFeeling Good about Giving: The Benefits (and Costs) of Self-Interested Charitable Behavior Authors:Lalin Anik, Lara B. Aknin, Michael I. Norton, and Elizabeth W. Dunn Abstract While lay intuitions and pop psychology suggest that helping others leads to... View Details
        Keywords: Martha Lagace
        • 10 Dec 2018
        • HBS Seminar

        Julianna Pillemer, Wharton, University of Pennsylvania

        • 26 Apr 2023
        • In Practice

        Is AI Coming for Your Job?

        Automating these tasks will enable knowledge workers to concentrate on value-adding activities where human expertise is indispensable, such as interpreting context and nuance, exercising emotional intelligence, addressing moral and... View Details
        Keywords: by Kristen Senz; Technology
        • May 2008
        • Article

        When Winning Is Everything

        By: Deepak Malhotra, Gillian Ku and J. Keith Murnighan
        In the heat of competition, executives can easily become obsessed with beating their rivals. This adrenaline-fueled emotional state, which the authors call competitive arousal, often leads to bad decisions. Managers can minimize the potential for competitive arousal... View Details
        Keywords: Decision Choices and Conditions; Auctions; Bids and Bidding; Behavior; Emotions; Personal Characteristics; Competitive Strategy; Competitive Advantage
        Related

          The CEO Within

          With rising CEO turnover, companies are increasingly looking outside for qualified candidates. Sure, externally recruited CEOs bring fresh perspectives and connections. But they lack the in-depth knowledge of the company s culture and history that they need to succeed.... View Details
          • 03 Jun 2014
          • First Look

          First Look: June 3

          revolutionary, rather than evolutionary, innovation. This note outlines a process for studying extreme consumers-consumers who fall in both tails of a normal distribution of customers-with needs, behaviors, attitudes, and emotions... View Details
          Keywords: Sean Silverthorne
          • Web

          Marketing - Faculty & Research

          More Publications In the News 21 Jul 2025 HBS Working Knowledge That Emotional Wellness App on Your Phone May Do More Harm Than Good Re: Julian De Freitas 18 Jul 2025 Harvard Business Review Using Gen AI for Early-Stage Market Research... View Details