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  • All HBS Web  (603)
    • News  (84)
    • Research  (431)
    • Events  (1)
  • Faculty Publications  (150)

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  • All HBS Web  (603)
    • News  (84)
    • Research  (431)
    • Events  (1)
  • Faculty Publications  (150)
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  • 06 Mar 2018
  • First Look

First Look at Research and Ideas, March 6, 2018

Customer Compatibility and Service Performance By: Buell, Ryan W., Dennis Campbell, and Frances X. Frei Abstract—This paper investigates the impact of customer compatibility—the degree of fit between the needs of individual customers and the View Details
Keywords: Sean Silverthorne
  • 08 Apr 2009
  • Research & Ideas

Clayton Christensen on Disrupting Health Care

lower-cost venues of care more capable that health care becomes affordable, not by expecting large hospitals to charge less. Q: Could you give an example of a technological innovation that you think will have great impact? A: The... View Details
Keywords: by Deborah Blagg; Health
  • 30 Jul 2013
  • First Look

First Look: July 30

attention, overconfidence, and identity commitments-that affected the firm's ability to learn, attend to, reflect on, and dynamically respond to information and changes in its environment. Our longitudinal research reveals a downside of... View Details
Keywords: Anna Secino
  • 15 Feb 2011
  • First Look

First Look: Feb. 15

under-invest in the new technology. The second suggests that incumbent firms develop organizational capabilities and cognitive frames that make them slow to "see" new opportunities and that make it difficult to respond... View Details
Keywords: Sean Silverthorne
  • 24 Jul 2006
  • Research & Ideas

How Kayak Users Built a New Industry

the dynamics of these types of markets, and to plan their business strategies accordingly." In this interview, Baldwin discusses the research and its implications for entrepreneurs who would like to become their own user innovators.... View Details
Keywords: by Sean Silverthorne; Entertainment & Recreation
  • 18 Mar 2001
  • Research & Ideas

Want to Be an Entrepreneur? [Part I]

well-functioning business model"), through capability (what it takes to execute a plan and gain access to needed resources, owned or not, over time), to scalability ("These students are not small-time operators, aiming to run... View Details
Keywords: by John S. Rosenberg
  • 02 Aug 2011
  • First Look

First Look: August 2

we found firm age to be positively associated with affect-based trust for partners of the same cultural ethnicity. We discuss theoretical and practical implications of this pattern of inter- and intra-cultural trust on international business and networking (guanxi)... View Details
Keywords: Sean Silverthorne
  • 17 Dec 2013
  • First Look

First Look: December 17

level, an organization has to be established with the capabilities to understand the total system of systems, manage external interfaces with the multiple stakeholders, and coordinate the integration of its component parts. At the... View Details
Keywords: Carmen Nobel
  • 04 Aug 2009
  • First Look

First Look: August 4

that majority-owned PE-backed firms engage in more book-tax conforming and nonconforming tax planning than other private firms. We attribute these results to the managerial sophistication and resources available to majority-owned... View Details
Keywords: Martha Lagace
  • 23 Feb 2010
  • First Look

First Look: Feb. 23

likely to involve collaboration across locations, particularly with inventors from the firm's primary R&D site. Our results suggest that R&D dynamics in clusters are heavily influenced by multi-location firms with innovative links... View Details
Keywords: Martha Lagace
  • 23 Mar 2010
  • First Look

First Look: March 23

globalization from the 19th century until the present day. The performance of specific multinationals depended on the extent to which their internal capabilities enabled them to respond to these external opportunities and threats.... View Details
Keywords: Martha Lagace
  • 23 Sep 2008
  • First Look

First Look: September 23, 2008

Media.) Download the paper: http://www.hbs.edu/research/pdf/09-039.pdf From Social Control to Financial Economics: The Linked Ecologies of Economics and Business in Twentieth Century America Authors:Marion Fourcade and Rakesh Khurana Abstract As the main producers of... View Details
Keywords: Martha Lagace
  • 07 Sep 2011
  • First Look

First Look: Sept. 7

proliferation of IFRS worldwide is one of the most important developments in corporate governance over the last decade. I offer an analysis of the international political dynamics of countries' IFRS harmonization decisions. The analysis... View Details
Keywords: Sean Silverthorne
  • 11 Dec 2007
  • First Look

First Look: December 11, 2007

salient, and so understanding these dynamics will be helpful for researchers addressing institutional isomorphism and change. Download the paper: http://www.hbs.edu/research/pdf/08-034.pdf   PublicationsEntrepreneurship and Global... View Details
Keywords: Martha Lagace
  • 08 Feb 2011
  • First Look

First Look: Feb. 8

whether there might be an emerging professionalism with Chinese characteristics and how this might have an impact on the professions elsewhere. Publisher's Link: http://www.informaworld.com/smpp/title~db=all~content=t927286744 Cost Accounting: A View Details
Keywords: Sean Silverthorne
  • 14 Apr 2009
  • First Look

First Look: April 14, 2009

firm's capabilities to the client's needs. GEPs must be able to simultaneously manage a larger number of tasks, often under great time pressure. This case describes how a very effective GEP-Miles Everson, who was named one of the top 25... View Details
Keywords: Martha Lagace
  • 08 May 2007
  • First Look

First Look: May 8, 2007

economic motives behind individual concerns for privacy. Recent theories of privacy demands in commercial contexts have assumed an economically aware and sophisticated consumer, capable of evaluating the indirect consequences of... View Details
Keywords: Martha Lagace
  • 05 Mar 2019
  • First Look

New Research and Ideas, March 5, 2019

tighter coupling is more likely in suppliers with certain types of managerial structures (certified management system and unions). We also find important interactions between these organizational structures: View Details
Keywords: Dina Gerdeman
  • 19 Feb 2008
  • Research & Ideas

Radical Design, Radical Results

has found that companies adopt one of three different strategies: Launch and see. The company launches a variety of products, and then measures market reaction to each, relying on the selective capability of consumers to determine which... View Details
Keywords: by Julia Hanna; Consumer Products
  • 18 Sep 2018
  • First Look

New Research and Ideas, September 18, 2018

factor: the degree of the top management team’s (TMT) frame flexibility, i.e., their capability to perceptually expand an innovation’s categorical boundaries and to cast the innovation as emotionally resonant with the organization’s... View Details
Keywords: Dina Gerdeman
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